Tile Pro User Manual

1. Introduction

The Tile by Life360 Pro is a powerful Bluetooth tracker designed to help you find your valuable items quickly and efficiently. With its robust design, extended range, and loud ring, it's perfect for attaching to keys, bags, camera equipment, and more. It integrates seamlessly with the Life360 app, offering advanced tracking and safety features.

Image: The Tile Pro, a compact black device with a central button and a loop for attaching to items.

Key Features:

• Powerful Tracking: Protect lost or stolen items and simplify daily life by attaching to valuables like car keys, golf bags, and camera gear.
• SOS Feature: Discreetly trigger an SOS alert to your loved ones in unsafe situations through the Life360 app.
• Find Your Things: Ring your misplaced Tile directly from the free Life360 app, or view its last known location on a map.
• Find Your Phone: Double-press the button on your Tile Pro to make your phone ring, even if it's on silent mode.
• Life360 Integration: Add your Tiles to the Life360 app to see all your tracked items and family members on the same map.
• Cross-Platform Compatibility: Works seamlessly with both iOS and Android devices.
• Durable Design: Water resistant (IP68 rated) and features a 1-year replaceable battery.

2. Setup Guide

2.1. Downloading the App

To use your Tile Pro, you must first download the Life360 app (which integrates Tile functionality) or the standalone Tile app from your device's app store.

1. Open the App Store (iOS) or Google Play Store (Android) on your smartphone or tablet.
2. Search for "Life360" or "Tile".
3. Download and install the application.

2.2. Account Registration

After installing the app, you will need to create an account and agree to the Terms of Service and Privacy Policy.

1. Launch the Life360 or Tile app.
2. Follow the on-screen prompts to create a new account or log in if you already have one.
3. Ensure location services are enabled for the app on your phone for optimal performance.

2.3. Activating Your Tile Pro

Once your account is set up, you can activate your Tile Pro and add it to your account.

1. In the app, tap the "+" icon or "Add a Tile" option.
2. Select "Tile Pro" from the list of devices.
3. Press the button on your Tile Pro firmly until you hear a tune. This indicates it's in pairing mode.
4. Place your Tile Pro close to your phone. The app will detect it and guide you through the final pairing steps.
5. Give your Tile a name (e.g., "Keys," "Backpack") to easily identify it.

Image: The Life360 app interface displaying a map with various tracked items and family members, demonstrating the tracking capability.

3. Operating Instructions

3.1. Finding Your Items

If you've misplaced an item with your Tile Pro attached, you can make the Tile ring to locate it.

1. Open the Life360 or Tile app on your phone.
2. Select the Tile you wish to find from your list of Tiles.
3. Tap the "Find" button. Your Tile Pro will start ringing loudly.
4. Follow the sound to locate your item. Once found, tap "Done" in the app to stop the ringing.

If your item is out of Bluetooth range, the app will show you its last known location on a map, helping you retrace your steps.

Image: A Tile Pro attached to car keys, with a smartphone showing the Tile app actively ringing the device to help locate the keys.

3.2. Finding Your Phone

Can't find your phone? Your Tile Pro can help you locate it, even if it's on silent.

1. Double-press the button on your Tile Pro.
2. Your phone will start ringing, even if it's set to silent or vibrate mode.
3. Follow the sound to find your phone.

Image: A hand pressing the Tile Pro button, illustrating how to make a misplaced phone ring, even when silenced.

3.3. Using the SOS Feature

The Tile Pro, when integrated with the Life360 app, offers a discreet SOS feature for emergency situations.

1. To activate SOS, you must have the Life360 app installed and be logged into your Life360 account.
2. Configure the SOS feature within the Life360 app to designate your emergency contacts (your "Circle").
3. In an unsafe situation, discreetly trigger the SOS alert by pressing the Tile Pro button a specific number of times (as configured in the app, typically a triple-press).
4. Your designated Life360 Circle members will receive an alert with your location.

Image: A Tile Pro attached to a carabiner, visually representing the activation of the SOS feature with red alert signals.

4. Maintenance

4.1. Battery Replacement

The Tile Pro uses a replaceable battery, typically a CR2032 coin cell battery, which lasts approximately one year.

1. Locate the small battery door on the back of your Tile Pro.
2. Using a small flathead screwdriver or a coin, gently twist the battery door counter-clockwise to open it.
3. Remove the old CR2032 battery.
4. Insert a new CR2032 battery with the positive (+) side facing up.
5. Align the battery door and twist it clockwise until it clicks securely into place.

Note: Dispose of old batteries responsibly according to local regulations.

4.2. Cleaning Your Tile Pro

To keep your Tile Pro in optimal condition, clean it periodically.

• Use a soft, dry, lint-free cloth to wipe down the surface of the Tile Pro.
• For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.
• Ensure the Tile Pro is completely dry before re-attaching it to items or exposing it to water.

5. Troubleshooting

5.1. Tile Not Ringing or Connecting

• Check Bluetooth: Ensure Bluetooth is enabled on your smartphone.
• App Permissions: Verify that the Life360/Tile app has location and Bluetooth permissions enabled in your phone's settings.
• Battery Level: The Tile Pro battery might be low. Replace the battery as described in the Maintenance section.
• App Restart: Close and restart the Life360/Tile app.
• Phone Restart: Restart your smartphone.
• Range: Ensure your Tile Pro is within the 500-foot (150m) Bluetooth range of your phone.

5.2. Phone Not Ringing from Tile

• App Open: The Life360/Tile app needs to be running in the background on your phone for this feature to work.
• Bluetooth Connection: Ensure your Tile Pro is connected to your phone via Bluetooth.
• Battery: Check the Tile Pro's battery level.

5.3. SOS Feature Not Working

• Life360 App: The SOS feature requires the Life360 app to be installed and active.
• Account Login: Ensure you are logged into your Life360 account.
• Circle Setup: Verify that your Life360 Circle (emergency contacts) is properly set up in the app.
• Correct Press: Ensure you are performing the correct button press sequence (e.g., triple-press) as configured for SOS.

6. Technical Specifications

7. Legal Disclaimer and Support

7.1. Legal Disclaimer

Use of the Tile Pro device requires installation of the Tile app, Tile account registration, acceptance of Life360’s Terms of Service, and acknowledgment of Life360’s Privacy & Cookie Policy. For detailed information, please visit tile.com. Use of the SOS feature specifically requires installation of the Life360 app and Life360 account registration.

7.2. Customer Support

For further assistance, troubleshooting, or warranty information, please visit the official Tile support website or contact their customer service:

• Official Website: www.tile.com/support
• Refer to the packaging for any specific regional contact information.