Xega 4G LTE 2K HD Portable Security Camera User Manual (Model XG-13)

1. Introduction

Thank you for choosing the Xega 4G LTE 2K HD Portable Security Camera. This manual provides essential information for the proper installation, operation, and maintenance of your device. Please read it thoroughly before use and retain it for future reference.

2. Product Overview

2.1 Key Features

• 4G LTE Connectivity: Operates on a 4G cellular network, no Wi-Fi support. Includes a pre-installed Eiotclub SIM card with 300MB trial data. A monthly plan is required for 4G coverage.
• 2K HD Resolution: 3MP HD (2304*1296P) for clear, detailed images day and night.
• Color/IR Night Vision: Provides clear vision up to 15 meters in low light or total darkness, with both color and infrared options.
• Long Battery Life: Equipped with a 6000 mAh rechargeable battery, offering up to one month of autonomy with typical usage (20 recordings of 5 seconds per day).
• IP66 Waterproof: Designed to withstand rain, snow, and other weather conditions for reliable outdoor security.
• Easy Installation & Remote Access: Simple setup by scanning a QR code with the XEGA/Ubox app. Access live view and recordings remotely via smartphone.
• Two-Way Audio & Alarm Siren: Communicate with visitors or deter intruders using the built-in microphone and speaker. Activate an alarm siren upon motion detection.
• Storage Options: Supports TF card storage up to 128GB (not included) and cloud storage (30-day trial included).

2.2 Package Contents

The package includes the following items:

• 1 x Xega 4G LTE Security Camera
• 1 x Power Cable
• 1 x Mounting Bracket
• 1 x Screw Pack
• 1 x Positioning Sticker
• 1 x Integrated SIM Card (Eiotclub with 300MB trial data)

3. Setup

3.1 SIM Card Installation

Your camera comes with a pre-installed Eiotclub SIM card. If you wish to use a different SIM card, ensure its PIN code is removed before insertion. A monthly 4G data plan is required for cellular coverage.

3.2 App Installation and Pairing

Download the XEGA or Ubox app from your smartphone's app store (Google Play for Android or App Store for iOS). Once installed, power on the camera and follow the in-app instructions to scan the QR code on the camera for pairing. Ensure your phone's Bluetooth is active during the pairing process.

Image: Ubox App Interface. This image displays the Ubox app interface on a smartphone, showing how to add a device by scanning a QR code and viewing the live feed.

3.3 Mounting the Camera

The camera can be mounted using the provided bracket. For wall mounting, extend the bracket to a full horizontal position to prevent uneven stress and camera droop. Ensure the mounting location has adequate 4G signal strength.

4. Operating Instructions

4.1 Live View and Remote Access

Once connected, you can access the camera's live feed anytime via the XEGA/Ubox app on your smartphone. You can also share the live view with family and friends.

4.2 Two-Way Audio

Use the two-way audio feature to communicate directly through the camera. This allows you to speak with visitors or deter unwanted individuals.

4.3 Motion Detection and Alerts

The camera features PIR motion detection. Upon detecting movement, you will receive instant alerts on your smartphone. You can also activate the integrated siren to deter intruders.

Image: PIR Motion Sensor. This image illustrates the camera's PIR motion sensor detecting a person, triggering an alert on a smartphone.

4.4 Recording and Storage

Recordings can be stored locally on a TF card (up to 128GB, not included) or on the cloud (30-day trial available). All videos can be viewed or downloaded directly from the app.

Image: Storage Options. This image shows icons for cloud storage and TF card storage, highlighting the camera's flexible recording options.

4.5 Night Vision

The camera offers both color and infrared night vision modes, ensuring clear visibility up to 15 meters even in complete darkness.

Image: 2K Super HD Color Night Vision. This image compares the clarity of color night vision versus infrared night vision, showing enhanced detail in color mode.

5. Maintenance

5.1 Battery Charging

The camera is equipped with a 6000 mAh rechargeable battery. Recharge the battery using the provided power cable when the battery level is low. For continuous operation, especially in areas with limited sunlight for solar panels, regular charging is recommended.

5.2 Cleaning

To maintain optimal performance, regularly clean the camera lens and housing with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the device.

5.3 Firmware Updates

Periodically check the XEGA/Ubox app for available firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features, security enhancements, and bug fixes.

6. Troubleshooting

6.1 Camera Offline

If your camera appears offline, check the following:

• Battery Level: Ensure the battery is sufficiently charged.
• SIM Card: Verify the SIM card is correctly inserted and has an active data plan. Ensure the PIN code is removed if it's a new SIM.
• 4G Signal: Confirm there is adequate 4G cellular signal at the camera's location.

6.2 App Connectivity Issues

If you experience issues with the app, try restarting the app or your smartphone. Ensure the app has necessary permissions (location, notifications) enabled.

7. Specifications

8. Warranty and Support

Xega offers customer support for any technical issues or questions you may have. Please refer to the contact information provided with your product packaging or on the official Xega website for assistance. Warranty details are typically included with your purchase documentation.