Bedsure BS-HMQU-2

Bedsure Waterproof Heated Mattress Pad Instruction Manual

Model: BS-HMQU-2

Introduction

The Bedsure Waterproof Heated Mattress Pad is designed to provide customizable warmth and comfort for a restful night's sleep. Featuring advanced heating technology and a skin-friendly cotton top, it offers a safe and convenient solution for personalized temperature control. This manual provides essential information for the proper setup, operation, and maintenance of your heated mattress pad.

Safety Information

Your Bedsure Heated Mattress Pad has undergone rigorous safety testing, including 74 safety tests with standards surpassing UL, and is ETL and FCC certified. To ensure safe operation, please adhere to the following guidelines:

Package Contents

Setup Instructions

  1. Unpack and Inspect: Carefully remove the mattress pad and controllers from the packaging. Inspect all components for any signs of damage.
  2. Position the Pad: Place the Bedsure Heated Mattress Pad directly on your mattress, ensuring it is centered and smooth. The elastic band is designed to fit mattresses up to 18 inches thick, securing the pad in place without moving or shifting.
    Bedsure Heated Mattress Pad with Deep Pocket

    Image: The Bedsure Heated Mattress Pad featuring a deep pocket design, demonstrating its ability to fit mattresses up to 18 inches thick, ensuring a secure and snug fit.

  3. Connect Coupler Wires: For Queen size, there are two controllers. Run the coupler wire from the mattress pad to the left side of the bed.
  4. Connect Power Cords: Connect the power cord from the mattress pad to the right side of the bed. Ensure both controllers are securely plugged into the mattress pad first, then plug the power cords into standard 120V AC wall outlets at 60Hz.
    Bedsure Heated Mattress Pad Wiring Diagram

    Image: A diagram illustrating the correct connection of the coupler wire to the left side and the power cord to the right side of the Bedsure Heated Mattress Pad for proper setup.

  5. Cover the Pad: Once the pad is securely in place and connected, you may place your fitted sheet and other bedding over it.

Operating Instructions

The Bedsure Heated Mattress Pad features dual digital controllers, allowing independent temperature settings for each side of the bed. This is ideal for couples with different warmth preferences.

Bedsure Heated Mattress Pad Digital Controllers

Image: Close-up view of the two digital controllers for the Bedsure Heated Mattress Pad, highlighting the power, temperature, time, and preheat buttons.

Controller Functions:

Bedsure Heated Mattress Pad Dual Zone Heating

Image: An overhead view of a bed with two individuals, illustrating the dual-zone heating capability of the Bedsure Heated Mattress Pad, showing distinct heated areas for each person.

Maintenance

Cleaning Instructions:

The Bedsure Heated Mattress Pad is designed for easy care. Always unplug the pad and disconnect the controllers before cleaning.

Bedsure Waterproof Heated Mattress Pad

Image: The Bedsure Waterproof Heated Mattress Pad with water being poured onto its surface, demonstrating its waterproof TPU layer that protects against liquid damage.

Troubleshooting

If you encounter issues with your Bedsure Heated Mattress Pad, please refer to the common problems and solutions below:

ProblemPossible Cause / Solution
Controller feels warm to the touch.This is normal. Keep the controller away from heat sources and ensure it is not wrapped or covered.
"F1" or "F2" displayed on controller.This usually indicates potential connection issues.
  1. Make sure the controller is well connected to the mattress pad.
  2. Unplug and check all connections for any damage.
  3. Unplug from the wall outlet and reconnect to try again.
  4. Please connect the controller to the mattress pad first, then plug the power cord into the wall outlet.
If the issue persists, please contact customer support.
Pad is not heating.
  • Ensure the power cord is securely plugged into a working outlet.
  • Check that the controller is properly connected to the mattress pad.
  • Verify that the power button on the controller is ON and a heat setting is selected.
  • The auto shut-off timer may have expired. Turn the unit off and then on again.

Specifications

Bedsure Heated Mattress Pad Safety Certifications

Image: Bedsure Heated Mattress Pad displaying ETL and FCC certifications, along with icons for overheat protection and 8-hour auto shut-off, emphasizing its safety features.

Warranty and Support

For warranty information, product support, or any inquiries not covered in this manual, please contact Bedsure customer service. Refer to the product packaging or the Bedsure official website for the most up-to-date contact details.

Online Support: Visit the Bedsure Store at amazon.com/stores/BEDSURE

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