Introduction
The Bedsure Waterproof Heated Mattress Pad is designed to provide customizable warmth and comfort for a restful night's sleep. Featuring advanced heating technology and a skin-friendly cotton top, it offers a safe and convenient solution for personalized temperature control. This manual provides essential information for the proper setup, operation, and maintenance of your heated mattress pad.
Safety Information
Your Bedsure Heated Mattress Pad has undergone rigorous safety testing, including 74 safety tests with standards surpassing UL, and is ETL and FCC certified. To ensure safe operation, please adhere to the following guidelines:
- Always ensure the mattress pad is properly fitted to your mattress before use.
- Do not use this product on waterbeds, bunk beds, adjustable mechanical beds, or children's cribs and beds.
- Keep the controllers away from heat sources and ensure they are not wrapped or covered during operation.
- The default auto shut-off function is set to 8 hours to prevent overheating.
- Unplug the mattress pad from the power outlet when not in use or before cleaning.
- Do not use if the power cord or controllers are damaged.
- Avoid sharp objects that could puncture the pad.
Package Contents
- 1 x Bedsure Waterproof Heated Mattress Pad (Queen size: 60"x80")
- 2 x Digital Controllers (for dual control)
- Instruction Manual (this document)
Setup Instructions
- Unpack and Inspect: Carefully remove the mattress pad and controllers from the packaging. Inspect all components for any signs of damage.
- Position the Pad: Place the Bedsure Heated Mattress Pad directly on your mattress, ensuring it is centered and smooth. The elastic band is designed to fit mattresses up to 18 inches thick, securing the pad in place without moving or shifting.

Image: The Bedsure Heated Mattress Pad featuring a deep pocket design, demonstrating its ability to fit mattresses up to 18 inches thick, ensuring a secure and snug fit.
- Connect Coupler Wires: For Queen size, there are two controllers. Run the coupler wire from the mattress pad to the left side of the bed.
- Connect Power Cords: Connect the power cord from the mattress pad to the right side of the bed. Ensure both controllers are securely plugged into the mattress pad first, then plug the power cords into standard 120V AC wall outlets at 60Hz.

Image: A diagram illustrating the correct connection of the coupler wire to the left side and the power cord to the right side of the Bedsure Heated Mattress Pad for proper setup.
- Cover the Pad: Once the pad is securely in place and connected, you may place your fitted sheet and other bedding over it.
Operating Instructions
The Bedsure Heated Mattress Pad features dual digital controllers, allowing independent temperature settings for each side of the bed. This is ideal for couples with different warmth preferences.

Image: Close-up view of the two digital controllers for the Bedsure Heated Mattress Pad, highlighting the power, temperature, time, and preheat buttons.
Controller Functions:
- Power Button: Press to turn the mattress pad ON or OFF.
- Temperature Settings: Use the "TEMP+" and "TEMP-" buttons to select from 10 heating levels (with 5°F intervals).
- Time Settings: Use the "TIME+" and "TIME-" buttons to set the operating duration from 1 to 12 hours (in 1-hour intervals). The default auto shut-off is 8 hours.
- Preheat Function: Press the "PREHEAT" button to quickly warm the pad before use. This function ensures instant warmth from the moment you get into bed.
- Memory Function: The controller will restore your previous settings, tailoring the warmth to your preferences for consistent comfort.

Image: An overhead view of a bed with two individuals, illustrating the dual-zone heating capability of the Bedsure Heated Mattress Pad, showing distinct heated areas for each person.
Maintenance
Cleaning Instructions:
The Bedsure Heated Mattress Pad is designed for easy care. Always unplug the pad and disconnect the controllers before cleaning.
- Machine Wash: Machine wash in mild soap and cold water on a slow cycle for 2 minutes.
- Rinse: Rinse in cold water on a normal cycle for 1 minute.
- Spin Dry: Spin dry on a slow cycle for 5 minutes.
- Tumble Dry: Tumble dry on low heat until completely dry. Ensure the pad is fully dry before reconnecting to power.
- Do Not Iron or Dry Clean: Do not iron or dry clean the mattress pad.

Image: The Bedsure Waterproof Heated Mattress Pad with water being poured onto its surface, demonstrating its waterproof TPU layer that protects against liquid damage.
Troubleshooting
If you encounter issues with your Bedsure Heated Mattress Pad, please refer to the common problems and solutions below:
| Problem | Possible Cause / Solution |
|---|---|
| Controller feels warm to the touch. | This is normal. Keep the controller away from heat sources and ensure it is not wrapped or covered. |
| "F1" or "F2" displayed on controller. | This usually indicates potential connection issues.
|
| Pad is not heating. |
|
Specifications
- Brand: Bedsure
- Model Name: BS-HMQU-2
- Size: Queen (60"x80")
- Fabric Type: 100% Cotton Top
- Special Features: Quilted, Washable, Water Resistant (TPU layer)
- Heat Settings: 10 levels (5°F intervals)
- Time Settings: 1-12 hours (1-hour intervals), default 8-hour auto shut-off
- Power: Dual 110W controllers, designed for standard 120V AC wall outlets at 60Hz
- Certifications: ETL and FCC certified

Image: Bedsure Heated Mattress Pad displaying ETL and FCC certifications, along with icons for overheat protection and 8-hour auto shut-off, emphasizing its safety features.
Warranty and Support
For warranty information, product support, or any inquiries not covered in this manual, please contact Bedsure customer service. Refer to the product packaging or the Bedsure official website for the most up-to-date contact details.
Online Support: Visit the Bedsure Store at amazon.com/stores/BEDSURE





