BlaidsX Neuro Rechargeable RIC Programmable Hearing Aids User Manual

1. Introduction

Welcome to the user manual for your BlaidsX Neuro Rechargeable Receiver-In-Canal (RIC) Programmable Hearing Aids. This manual provides essential information for the proper setup, operation, maintenance, and troubleshooting of your new hearing aids. Please read it thoroughly to ensure optimal performance and a comfortable listening experience.

The BlaidsX Neuro RIC hearing aids are designed to provide personalized hearing adjustment through a mobile application, offering features such as noise cancellation, feedback reduction, and Bluetooth streaming. These devices are FDA-Registered Class II hearing aids.

2. Package Contents

Your BlaidsX Neuro RIC hearing aid package typically includes:

• BlaidsX Neuro RIC Hearing Aids (Left and Right)
• Portable Charging Case
• USB Charging Cable
• Variety of Ear Tips (7 custom ear tip pieces in 5 sizes: S, M, L for 6mm, 8mm, 10mm, and 11mm, 13mm)
• Cleaning Tools
• User Manual (this document)

Image Description: The BlaidsX Neuro Rechargeable RIC Hearing Aids are shown with their portable charging case. One hearing aid is placed inside the open case, while the other is displayed outside, illustrating its design and the receiver-in-canal component.

3. Product Overview

3.1 Key Features

• Rechargeable: Provides 18-20 hours of use on a single charge.
• Mobile App Integration: User-friendly app for personalized hearing adjustments and remote support.
• Personalized Audiogram Matching: Adjusts across 250-8k Hz to fit individual hearing preferences.
• Advanced Sound Processing: 48 DSP Channels with USA-made intelligent multi-core processor.
• Noise Management: Advanced feedback reduction, directional dual microphone technology, wind + transient noise management, and environment detection.
• Bluetooth Streaming: Professional Bluetooth streaming for ASHA-Enabled Android phones (up to 12 hours) and iOS devices.
• Durable Design: ISO + IP67 certified, sweat-proof.
• Tinnitus Masking: Built-in sound therapy to reduce ringing.

3.2 Components

Each BlaidsX Neuro RIC hearing aid consists of the main body (behind-the-ear unit), a thin wire connecting to the receiver, and an ear tip that sits in the ear canal. The charging case is used for both charging and storage.

Image Description: An infographic showcasing the key features of the BlaidsX Neuro RIC Hearing Aids. Icons represent a 250-8k Hz hearing test, sleek design, 48 DSP channels, mobile app compatibility, remote support, and the ability to upload an audiogram. The hearing aids in their charging case are central to the display.

4. Setup

4.1 Initial Charging

1. Place both hearing aids into the charging case. Ensure they are correctly seated.
2. Connect the charging case to a power source using the provided USB cable.
3. Allow the hearing aids to charge fully before first use. A full charge typically takes a few hours and provides 18-20 hours of operation. The charging case itself provides approximately 4 full charges for the hearing aids.

4.2 Mobile App Installation and Pairing

1. Download the Blaids app from the Apple App Store (for iOS) or Google Play Store (for Android).
2. Ensure your hearing aids are charged and removed from the charging case to power them on.
3. Enable Bluetooth on your smartphone.
4. Open the Blaids app and follow the on-screen instructions to pair your hearing aids. You may need to restart your phone if one hearing aid does not connect initially.

Image Description: Two BlaidsX Neuro Hearing Aids are depicted, emphasizing their Bluetooth streaming capabilities. The image indicates compatibility with both iOS (App Store logo) and Android (Google Play logo) devices for streaming calls and other audio.

4.3 Personalized Hearing Adjustment (Audiogram)

1. Within the Blaids app, navigate to the "Hearing Test" or "Audiogram" section.
2. Follow the in-app instructions to perform a hearing test or upload an existing audiogram.
3. The app will then apply audiologist-designed pre-set programs and settings to match your specific hearing profile across the 250-8k Hz range.
4. You can also access specialist remote fitting adjustments via the app if needed.

Image Description: This image illustrates the customization feature of the BlaidsX Neuro Hearing Aids. A smartphone screen displays the Blaids app with an audiogram graph, indicating personalized hearing adjustments from 250-8k Hz. The hearing aids are shown next to the app, emphasizing their integration with mobile technology for tailored sound profiles.

5. Operating Your Hearing Aids

5.1 Power On/Off

• Power On: Remove the hearing aids from the charging case. They will automatically power on.
• Power Off: Place the hearing aids back into the charging case. They will automatically power off and begin charging.

5.2 Adjusting Settings via Mobile App

The Blaids app allows for fine-tuning of your hearing aids. You can adjust volume, switch between listening programs (if available), and manage features like noise reduction and feedback suppression.

• Volume Control: Use the sliders in the app to adjust the amplification level for each ear.
• Program Selection: Select different listening environments (e.g., quiet, noisy, music) if pre-programmed options are available.
• Noise Reduction: Adjust the level of noise cancellation to suit your environment. The AuralSense AI Technology automatically adjusts between noisy environments.
• Tinnitus Masking: Activate and adjust sound therapy settings for tinnitus relief.

Image Description: A cutaway view of the BlaidsX Neuro Hearing Aid highlights its internal components and the AuralSense AI Technology. Blue glowing rings symbolize sound processing, indicating the device's ability to seamlessly auto-adjust between noisy environments for optimal listening.

5.3 Bluetooth Audio Streaming

Your BlaidsX Neuro RIC hearing aids support Bluetooth streaming for calls and other audio from compatible iOS and ASHA-Enabled Android devices.

• Ensure your hearing aids are paired with your smartphone.
• Initiate a call or play audio from your device. The sound will automatically stream to your hearing aids.
• Battery life for streaming is approximately 12 hours on a single charge.

6. Maintenance

6.1 Daily Cleaning

Regular cleaning is crucial for maintaining the performance and longevity of your hearing aids.

• Use the provided cleaning tools to gently remove any earwax or debris from the ear tips and sound outlets.
• Wipe the main body of the hearing aid with a soft, dry cloth.
• Do not use water, solvents, or cleaning fluids directly on the hearing aids.

6.2 Ear Tip Replacement

Ear tips should be replaced periodically or if they become damaged. Choose the size that provides a comfortable and secure fit.

Image Description: This image highlights the comfort and durability of the BlaidsX Neuro Hearing Aids. It shows a couple jogging, symbolizing an active lifestyle, and details the five available ear tip sizes (S, M, L) for a perfect fit. Features like waterproof, sweatproof, and Certified IP67 Durable are also indicated.

6.3 Storage

When not in use, store your hearing aids in their charging case to protect them and ensure they are charged for your next use. Store in a cool, dry place away from direct sunlight and extreme temperatures.

7. Troubleshooting

If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact Blaids customer support.

8. Specifications

Image Description: This image provides a detailed internal view of the BlaidsX Neuro Hearing Aid's receiver component. It emphasizes the Precision Sound Quality and Balanced Armature Technology, featuring an advanced USA-Made Knowles Receiver designed for clearer audio across a wide frequency range.

9. Warranty and Support

9.1 2-Year Factory Warranty

Your BlaidsX Neuro RIC hearing aids come with a 2-Year Factory Warranty. This warranty covers manufacturing defects and ensures your device is built to last.

• Loss Replacement: A $99 USD loss replacement program is available.
• Free Repair: Free repairs are included under the warranty terms.

9.2 Customer Support

Blaids offers dedicated customer support 7 days a week. For assistance with setup, adjustments, troubleshooting, or warranty claims, please contact our U.S.-based specialists.

• Remote Fitting Adjustments: Access specialist remote fitting adjustments via the mobile app.
• Contact: Refer to the Blaids app or official website for current contact information and operating hours.