Introduction
This user manual provides detailed instructions for the installation, operation, and maintenance of your Sonew Smart Fingerprint Lock. Please read this manual thoroughly before using the product to ensure proper function and safety.
The Sonew Smart Fingerprint Lock is a keyless entry solution offering multiple unlocking methods including fingerprint, Bluetooth APP, and traditional key. It features a robust design with stainless steel and aluminum alloy construction, a 250mAh lithium battery, and a fingerprint capacity of 100 users.
Package Contents
Verify that all items are present in the package:
- 1 x Sonew Smart Fingerprint Lock
- 1 x USB Charging Cable
- 2 x Keys
- 1 x QR Code Tutorial (for APP download/setup)

Image: Contents of the Sonew Smart Fingerprint Lock package, showing the lock cylinder, USB charging cable, and two physical keys.
Product Overview
The Sonew Smart Fingerprint Lock is designed for easy integration into existing door setups without extensive modifications. It replaces the traditional lock cylinder, offering advanced security features.

Image: A close-up view of the Sonew Smart Fingerprint Lock cylinder, highlighting its compact design and fingerprint sensor end.

Image: Diagram showing the key dimensions of the Sonew Smart Fingerprint Lock, including its length and diameter, which are approximately 35mm / 1.4 inches for the cylinder end.

Image: Detailed view of the fingerprint sensor and the emergency keyhole located on the end of the Sonew Smart Fingerprint Lock cylinder.
Setup and Installation
The Sonew Smart Fingerprint Lock is designed for easy installation, typically replacing an existing lock cylinder without requiring drilling or significant door modifications.
- Preparation: Ensure your door's existing lock cylinder is compatible with the dimensions of the Sonew Smart Fingerprint Lock.
- Remove Old Cylinder: Carefully remove your current lock cylinder according to its manufacturer's instructions.
- Insert New Cylinder: Insert the Sonew Smart Fingerprint Lock into the door's cylinder slot. Ensure it fits snugly and is aligned correctly.
- Secure Lock: Use the provided screws or your door's existing cylinder screw to secure the new lock in place.
- Test Functionality: Before closing the door, test the lock's mechanism using a physical key to ensure smooth operation.

Image: Comparison showing a standard door handle with a traditional keyhole cylinder (before) and the same door handle with the Sonew Smart Fingerprint Lock installed (after), demonstrating easy replacement.

Image: Visual guide illustrating the simple steps to install the Sonew Smart Fingerprint Lock, showing the removal of the old cylinder and insertion of the new one.
Operating Instructions
1. Initial Setup and APP Connection
To utilize the smart features, download the dedicated mobile application by scanning the QR code provided in the package. Follow the in-app instructions to pair your lock via Bluetooth.

Image: Interface of the mobile application demonstrating various control functions for the Sonew Smart Fingerprint Lock, including record query, battery display, temporary password generation, share unlock, user management, and name remarks.
2. Fingerprint Management
The lock supports up to 100 fingerprints. The first fingerprint registered will typically be the administrator fingerprint.
- Adding Fingerprints: Follow the APP's instructions to add new fingerprints. You will be prompted to place your finger on the sensor multiple times for accurate registration.
- Deleting Fingerprints: Fingerprints can be deleted individually or all at once via the mobile APP.
3. Unlocking Methods
- Fingerprint Unlocking: Place your registered finger on the sensor. The lock will unlock in approximately 0.5 seconds if the fingerprint is recognized.
- Bluetooth APP Unlocking: Open the mobile APP and use the unlock function. Ensure your phone is within Bluetooth range of the lock.
- Key Unlocking: In case of battery depletion or emergency, use one of the provided physical keys to unlock the door.
- Temporary Password/Remote Authorization: Generate temporary passwords or authorize remote unlocking through the mobile APP for guests or service personnel.

Image: Depiction of the various ways to unlock the Sonew Smart Fingerprint Lock: using a fingerprint, via the mobile application, and with a traditional physical key.
4. Mute Mode
The lock features a mute mode to operate silently. Refer to the mobile APP settings to enable or disable this feature.
Maintenance
- Cleaning: Wipe the lock surface and fingerprint sensor with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Battery Charging: The lock is powered by a 250mAh lithium battery. When the battery level is low, the lock will provide an alert (visual or audible, depending on settings). Charge the lock using the provided USB charging cable. The charging port is located on the lock cylinder.
- Software Updates: Periodically check the mobile APP for firmware updates to ensure optimal performance and security.

Image: Close-up view of the USB charging port on the Sonew Smart Fingerprint Lock, indicating where the charging cable should be connected.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock not responding to fingerprint. | Fingerprint not registered; dirty sensor; incorrect finger placement. | Ensure fingerprint is registered. Clean the sensor. Place finger correctly. Try another registered finger. |
| Cannot connect via Bluetooth APP. | Bluetooth off; APP not updated; lock battery low; out of range. | Enable Bluetooth on phone. Update APP. Charge lock battery. Move closer to the lock. |
| Lock not unlocking with physical key. | Incorrect key; key mechanism jammed. | Ensure you are using the correct key. Do not force the key; contact support if jammed. |
| Battery drains quickly. | Frequent usage; old battery (unlikely for new product). | Charge regularly. If issue persists, contact customer support. |
Specifications
- Item Type: Smart Fingerprint Lock
- Model: Sonew5xgc0ad3zi
- Material: Stainless Steel, Aluminum Alloy
- Battery: Approx. 250mAh Lithium Battery (Built-in)
- Fingerprint Capacity: 100
- Unlocking Methods: Bluetooth, Fingerprint, Key
- Dimensions: Approximately 35mm / 1.4 inches (diameter of fingerprint end)
- Item Weight: 9.7 ounces
- Package Dimensions: 7.48 x 3.54 x 2.36 inches
Warranty and Support
Sonew products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included with your product or visit the official Sonew website.
For technical support, troubleshooting assistance, or warranty claims, please contact Sonew customer service through the following channels:
- Website: Visit the Sonew Store on Amazon
- Email: Refer to your product packaging or the Sonew website for contact email.
- Phone: Refer to your product packaging or the Sonew website for contact phone number.
When contacting support, please have your product model number (Sonew5xgc0ad3zi) and purchase date available.