1. Important Safety Information
Please read and understand this entire manual before attempting to assemble, operate, or install this product. Failure to do so could result in electric shock, fire, serious injury, or death.
- Electrical Safety: Always disconnect power before performing any service or maintenance. Ensure the fireplace is connected to a properly grounded 120V outlet or hardwired by a qualified electrician. Do not run the power cord under carpeting or other floor coverings.
- Heat Warning: This fireplace is hot when in operation and can cause severe burns. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the fireplace.
- Ventilation: Do not block air vents. Ensure proper airflow around the unit.
- Children and Pets: Close supervision is necessary when the fireplace is used by or near children or individuals with physical limitations.
- Placement: Do not install the fireplace in areas where it may be exposed to water.
2. Product Overview
The PuraFlame Bernice 42-inch smart linear electric fireplace offers versatile installation options and advanced features for a modern heating and ambiance solution.
- Dimensions: 42 inches (W) x 17.7 inches (H) x 6.3 inches (D)
- Design: Clean hidden vent design with 2-inch extrusion aluminum trim.
- Flame & Fuel Bed: 9 flame colors and 9 fuel bed colors with 5-level brightness adjustment. Includes a cracking sound feature with adjustable volume.
- Heating: Low and high heat settings, adjustable thermostat from 60°F to 84°F (16°C to 28°C). Heats up to 400 sq. ft.
- Control: Operable via touch buttons, remote control, smart device app, and voice control (compatible with Alexa and Google Assistant).
- Media: Includes both driftwood logs and decorative crystals for customizable aesthetics.
- Installation: Designed for recessed in-wall, wall-mount, or freestanding installation.
- Wiring: Two options available: plug into a standard 120V outlet or hardwire.
Image: PuraFlame Bernice 42-inch electric fireplace installed in a living room, showcasing its sleek design.
3. What's In The Box
Carefully unpack all components and check against the list below. Ensure all items are present and undamaged before proceeding with installation.
Image: Visual representation of all components included in the PuraFlame Bernice electric fireplace package.
- Electric Fireplace Unit (1 pc)
- L Bracket (2 pcs)
- Crystal Media (1 set)
- Remote Control (1 pc)
- Battery (2 pcs)
- Resin Log (1 set)
- Hard Wire Part (1 pc)
- Wall Mount Bracket (1 pc)
- Standing Bracket (2 pcs)
- ST4*40 Screw (4 pcs)
- ST5*40 Screw (8 pcs)
- Wall Plug (8 pcs)
- Black Chips (1 set)
- Cable Cap (3 pcs)
- Suction Cup (1 pc)
4. Setup and Installation
The PuraFlame Bernice fireplace offers three installation methods: recessed in-wall, wall-mounted, or freestanding. Choose the method that best suits your space.
4.1 Recessed In-Wall Installation
This method requires constructing a framed opening in your wall.
- Required Opening: 39 inches (W) x 17.1 inches (H) x 6 inches (D). Suitable for 6-inch wood studs.
- Steps:
- Construct a wooden frame in the wall according to the specified dimensions.
- Ensure electrical wiring (120V outlet or hardwire) is accessible within the framed opening.
- Mount the fireplace unit into the framed opening using the provided L brackets and screws.
- Install the fuel bed media (driftwood or crystals) and secure the front glass panel.
Image: Detailed dimensions for the fireplace unit and the required wall opening for recessed installation.
Image: Visual guide for the initial steps of recessed installation, including framing and wiring preparation.
Image: Visual guide for the final steps of recessed installation, including media placement and securing the front panel.
4.2 Wall-Mounted Installation
Mount the fireplace directly onto a wall using the provided wall mounting bracket.
- Secure the wall mounting bracket to a wall stud.
- Hang the fireplace unit onto the bracket.
- Ensure the power cord can reach a 120V outlet or is hardwired according to local codes.
Image: Example of the PuraFlame Bernice fireplace installed as a wall-mounted unit.
4.3 Freestanding Installation
For freestanding use, attach the provided standing brackets to the bottom of the fireplace.
- Attach the two standing brackets to the base of the fireplace unit using the appropriate screws.
- Place the fireplace on a stable, level surface.
- Plug into a 120V outlet.
Image: Example of the PuraFlame Bernice fireplace set up as a freestanding unit on a media console.
4.4 Fuel Bed Media Installation
Choose between the included driftwood logs or decorative crystals to customize your fireplace's appearance.
- Carefully place the chosen media onto the fuel bed tray inside the fireplace.
- Ensure media is evenly distributed and does not obstruct any sensors or heating elements.
Image: Comparison of the modern crystal and traditional handcrafted log fuel bed options.
5. Operating Instructions
The PuraFlame Bernice fireplace can be operated using the touch control panel, remote control, or smart device app/voice commands.
5.1 Control Options
Image: Diagram illustrating the touch buttons on the fireplace, remote control functions, and smart device compatibility.
- Touch Buttons: Located on the unit, these provide basic control over power, flame, fuel bed, heater, and timer.
- Remote Control: Provides full functionality, including power, flame color, fuel bed color, brightness, heater settings, timer, and crackling sound. Requires 2 AAA batteries.
- Smart Device (App/Voice Control): Connect the fireplace to your home Wi-Fi network to enable control via a dedicated app or voice commands through Alexa or Google Assistant.
Image: Illustration of the fireplace's compatibility with Alexa and Google Assistant for voice control.
5.2 Flame and Fuel Bed Settings
Customize the visual ambiance with a wide range of color and brightness options.
- Flame Colors: Choose from 9 distinct flame colors.
- Fuel Bed Colors: Select from 9 different fuel bed colors.
- Brightness: Adjust flame and fuel bed brightness across 5 levels.
- Cracking Sound: Activate or deactivate the realistic wood crackling sound effect and adjust its volume.
Image: Examples of the 9 flame colors and 5 brightness levels available.
Image: Display of the included media options and the 9 fuel bed colors.
Image: Illustrates the extensive customization options for flame and fuel bed colors and brightness.
5.3 Heating Function
The integrated heater provides supplemental warmth for rooms up to 400 sq. ft.
- Heat Settings: Toggle between low and high heat output.
- Thermostat: Set your desired room temperature between 60°F and 84°F. The heater will automatically turn on/off to maintain the set temperature.
- Operation: The heating function can be used independently or simultaneously with the flame effects.
- Hidden Vent: The heater features a concealed vent design for a clean aesthetic.
Image: Depicts the efficient heating capability of the fireplace, warming a room up to 400 sq. ft.
Image: Close-up view of the hidden heat outlet, contributing to the fireplace's clean design.
5.4 Timer Function
Set the fireplace to automatically turn off after a specified duration.
- Press the timer button on the remote or control panel to cycle through available timer settings.
- The timer can be set for various durations, typically from 30 minutes to 9 hours.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
- Cleaning:
- Always disconnect power before cleaning.
- Use a soft, damp cloth to clean the exterior surfaces. Do not use abrasive cleaners or sprays.
- Gently wipe the glass panel with a soft cloth. For stubborn marks, use a mild glass cleaner and dry thoroughly.
- Periodically vacuum the air intake and outlet vents to prevent dust buildup.
- Light Source: The flame effect uses LED technology, which typically does not require replacement.
- Storage: If storing the fireplace for an extended period, ensure it is clean, dry, and stored in a safe location.
7. Troubleshooting
Refer to this section for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, power switch off, remote batteries dead. | Check power connection, ensure wall switch is on, replace remote batteries. |
| No heat output. | Heater off, thermostat set too low, overheat protection activated. | Turn heater on, increase thermostat setting, allow unit to cool if overheat protection engaged. |
| Flame effect not working. | Flame function off, LED issue. | Ensure flame function is activated. If issue persists, contact support. |
| Remote control not working. | Dead batteries, obstruction, remote out of range. | Replace batteries, remove obstructions, operate within range. |
| Unusual noise. | Fan obstruction, loose component. | Disconnect power and check for obstructions in fan area. If noise persists, contact support. |
If you encounter issues not listed here or if solutions do not resolve the problem, please contact PuraFlame customer support.
Image: Illustrates the safety protection features, including overheat protection, ensuring safe operation.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | PuraFlame |
| Model Number | EF523A |
| Product Dimensions (D x W x H) | 6.3" x 42" x 17.7" |
| Power Source | Corded Electric |
| Material | Metal |
| Finish Type | Powder Coated |
| Installation Type | Recessed, Wall-Mount, Freestanding |
| Heat Output | 5000 BTU/hour |
| Heating Coverage | Up to 400 sq. ft. |
| Power Consumption | 1500 watts |
| Special Features | Adjustable Flame, Adjustable Thermostat, Multicolor Flame, Safety Shut Off, Timer, Smart Control (Alexa/Google Assistant) |
| Included Components | Driftwood and crystals |
| Remote Batteries | 2 AAA batteries required |
| Item Weight | 38.1 pounds |
9. Official Product Video
Watch this official video for an overview of the PuraFlame Bernice electric fireplace features and operation.
Video: Official product video for the PuraFlame Bernice electric fireplace, demonstrating its features and functionality.
10. Warranty and Support
10.1 Limited Warranty
This PuraFlame product comes with a limited warranty. Please refer to the warranty card included in your packaging for specific terms and conditions. Keep your purchase receipt as proof of purchase.
10.2 Customer Support
For technical assistance, troubleshooting, or warranty claims, please contact PuraFlame customer support. Contact information can typically be found on the product packaging, the PuraFlame official website, or through your retailer.