1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your ACiQ 3 Tons 14.4 SEER2 Central Inverter Heat Pump System. Please read this manual thoroughly before installation and operation to ensure proper function and safety.
The ACiQ Inverter Heat Pump System is designed for high efficiency heating and cooling, adapting its output to meet changing weather conditions. It includes an inverter heat pump, a multi-positional cased evaporator coil, and a complete installation kit.
2. Safety Information
Always adhere to local and national electrical and building codes. Installation and servicing should only be performed by qualified personnel.
- Electrical Safety: Disconnect all power before servicing. Ensure proper grounding.
- Refrigerant Handling: Only certified technicians should handle refrigerants.
- Personal Protective Equipment (PPE): Wear appropriate PPE, including gloves and eye protection, during installation and maintenance.
- Weight: Components can be heavy. Use proper lifting techniques or seek assistance.
3. System Components
The ACiQ 3 Tons 14.4 SEER2 Central Inverter Heat Pump System includes the following main components:
- Inverter Heat Pump: Converts AC power to DC, adjusting compressor speed and BTU output.
- Evaporator Coil: Cased multi-positional coil with factory-integrated TXV kit.
- Installation Kit: Includes Cielo Smart Thermostat, 50' insulated line set, 1/2" x 6' 10-gauge electrical whip, 60A non-fused disconnect switch, ICM Controls Surge Protector, CPS Charging Adapter, Wall Sleeve, and Wall Mount Bracket.

Figure 3.1: Overview of the ACiQ Heat Pump System components, including the outdoor unit, indoor coil, thermostat, and various installation accessories.

Figure 3.2: Detailed view of the complete installation kit, showing the line set, electrical whip, disconnect switch, surge protector, and smart thermostat.
4. Specifications
4.1. Heat Pump Condenser Specifications
- Summer Cooling Control: 36,000 BTU/H cooling precision
- Winter Warmth Control: 36,000 to 35,000 BTU/H heating power
- Energy Efficiency: Up to 14.4 SEER (9.30 EER2) performance
- Summer Proof Cooling: 5°F to 122°F outdoor temp operation
- Winter Proof Heating: 5°F to 75°F outdoor temp operation
- Condenser Coil: Gold fin for durability
- Operation: Quietest operation at maximum workloads

Figure 4.1: Visual representation of the heat pump condenser and its key specifications.
4.2. Evaporator Coil Specifications
- Air Flow: 1058.82 CFM
- Pressure: 0.28 In. wg.
- Dehumidification: 4.64
- Dimension (W x D x H): 21.52 x 20.98 x 23.58 inches (547 x 533 x 599 mm)
- Packing (W x D x H): 23.47 x 26.18 x 25.39 inches (596 x 665 x 645 mm)
- Net/Gross Weight: 62.19 / 71.00 lbs (28.20 / 32.20 kg)
Note: The coil is specifically designed for use with gas furnaces or modular blowers and cannot be substituted for a one-piece air handler.

Figure 4.2: Detailed view of the evaporator coil with its dimensions and performance metrics.
4.3. Overall Dimensions

Figure 4.3: Overall dimensions of the outdoor heat pump unit and the evaporator coil.
5. Setup and Installation
Installation of this system requires specialized knowledge and tools. It is strongly recommended that installation be performed by a certified HVAC technician.
5.1. Pre-Installation Checklist
- Verify all components are present and undamaged.
- Ensure proper electrical supply is available (voltage, amperage).
- Confirm adequate space for both indoor and outdoor units, allowing for proper airflow and service access.
- Review local building codes and obtain necessary permits.
5.2. Outdoor Unit Placement
Place the outdoor unit on a level, stable surface, away from obstructions that could impede airflow. Ensure sufficient clearance around the unit for maintenance and proper operation.

Figure 5.1: Example of an outdoor unit installed on a wall mount bracket, demonstrating proper clearance.
5.3. Evaporator Coil Installation
The evaporator coil is multi-positional. Install it in conjunction with a gas furnace or modular blower. Ensure proper drainage for condensate.
5.4. Line Set and Electrical Connections
- Connect the insulated line set between the outdoor unit and the evaporator coil. Ensure proper flaring and torque.
- Install the electrical whip and disconnect switch according to electrical codes.
- Connect the ICM Controls Surge Protector for electrical protection.
5.5. Thermostat Installation
Install the Cielo Smart Thermostat according to its dedicated instructions. This thermostat allows for app control and integration with smart home systems like Alexa, Google Home, Siri, SmartThings, and IFTTT.

Figure 5.2: Diagram illustrating the features and connectivity options of the Cielo Smart Thermostat.
6. Operating Instructions
Once installed, the system can be operated via the Cielo Smart Thermostat or its associated mobile application.
6.1. Basic Operation
- Power On: Ensure the disconnect switch is in the ON position.
- Mode Selection: Use the thermostat to select operating modes: Cooling, Heating, Fan Only, or Auto.
- Temperature Setting: Adjust the desired temperature using the thermostat controls.
6.2. Smart Thermostat Features
The Cielo Smart Thermostat offers advanced features for enhanced comfort and energy savings:
- Scheduling: Program daily or weekly schedules to optimize energy use.
- Remote Access: Control your system from anywhere using the mobile app.
- Voice Control: Integrate with Amazon Alexa, Google Assistant, or Apple Siri for hands-free control.
- Smart Home Integration: Connect with SmartThings and IFTTT for advanced automation.
7. Maintenance
Regular maintenance is crucial for optimal performance and longevity of your ACiQ system. It is recommended to have a qualified technician perform annual inspections.
7.1. User Maintenance
- Air Filter Replacement: Check and replace air filters monthly or as needed, especially during peak usage seasons.
- Outdoor Unit Cleaning: Keep the area around the outdoor unit clear of debris, leaves, and obstructions. Gently clean the exterior coils with a soft brush and water if necessary.
- Condensate Drain: Periodically check the condensate drain line for clogs and ensure proper drainage.
7.2. Professional Maintenance
An annual professional tune-up typically includes:
- Refrigerant level check and adjustment.
- Coil cleaning (indoor and outdoor).
- Electrical connection inspection and tightening.
- Blower motor and fan inspection.
- Thermostat calibration.
8. Troubleshooting
This section provides solutions to common issues. For problems not listed here, or if solutions do not resolve the issue, contact a qualified HVAC technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| System not turning on | No power, tripped breaker, thermostat issue | Check disconnect switch, reset breaker, ensure thermostat is powered and set correctly. |
| Insufficient heating/cooling | Dirty air filter, blocked outdoor unit, low refrigerant, incorrect thermostat setting | Replace air filter, clear obstructions from outdoor unit, check thermostat settings. Contact technician for refrigerant issues. |
| Unusual noises | Loose parts, fan obstruction, compressor issue | Inspect for loose panels or debris. If noise persists, contact a technician. |
| Water leaking from indoor unit | Clogged condensate drain line, frozen evaporator coil | Clear drain line. If coil is frozen, turn off system and allow to thaw, then check airflow. Contact technician if issue persists. |
9. Warranty Information
The ACiQ 3 Tons 14.4 SEER2 Central Inverter Heat Pump System comes with a comprehensive warranty:
- Parts: 7-year warranty on parts.
- Compressor: 12-year warranty on the compressor.
Warranty conditions: The warranty is valid when the unit is installed by a qualified technician and registered online with the manufacturer at no additional charge. Please retain your proof of purchase and installation records.
10. Support and Contact
For technical support, warranty claims, or service inquiries, please contact ACiQ customer service or visit our official website.
ACiQ Official Website: Visit the ACiQ Store on Amazon
Please have your model number (B0D522DYZ7) and purchase date ready when contacting support.





