Bose 884367-1100

Bose QuietComfort Wireless Noise Cancelling Headphones

Model: 884367-1100

Introduction

Thank you for choosing Bose QuietComfort Wireless Noise Cancelling Headphones. These headphones are designed to provide powerful high-fidelity audio with legendary noise cancellation, allowing you to immerse yourself in your music or find peace in noisy environments. This manual will guide you through the setup, operation, and maintenance of your new headphones.

What's in the Box

  • Bose QuietComfort Headphones
  • Protective Case
  • Audio Cable (3.5mm)
  • USB-C® (A to C) Charging Cable (12")
  • Safety Sheet
Bose QuietComfort Headphones in Sandstone color, shown with included protective case and cables.

Image: Contents of the Bose QuietComfort Headphones package.

Setup

Charging the Headphones

Before first use, fully charge your headphones. Connect the small end of the USB-C charging cable to the USB-C port on the right earcup and the other end to a USB-A wall charger (not included) or a computer. The battery indicator light will show charging status. A full charge takes approximately 2.5 hours.

Close-up of the USB-C charging port on the Bose QuietComfort headphone earcup.

Image: USB-C charging port location.

Powering On/Off

  • To power on: Slide the Power/Bluetooth switch on the right earcup to the 'On' position.
  • To power off: Slide the Power/Bluetooth switch to the 'Off' position.

Bluetooth Pairing

  1. With the headphones powered on, slide the Power/Bluetooth switch to the Bluetooth symbol and hold until you hear "Ready to pair" and the Bluetooth indicator blinks blue.
  2. On your device, turn on Bluetooth and select "Bose QuietComfort Headphones" from the list of available devices.
  3. Once connected, you will hear "Connected to <device name>" and the indicator will glow solid white.

The headphones support multi-point connectivity, allowing you to connect to two devices simultaneously and switch between them seamlessly without disconnecting and reconnecting each time.

Operating Instructions

Controls Overview

Close-up of the controls on the right earcup of the Bose QuietComfort Headphones, showing volume buttons, multi-function button, and power/Bluetooth switch.

Image: Right earcup controls.

  • Volume Up/Down: Use the dedicated + and - buttons.
  • Multi-function Button (Center):
    • Press once: Play/Pause, Answer/End call.
    • Press twice: Skip forward, Decline call.
    • Press three times: Skip backward.
    • Press and hold: Access voice assistant (Siri, Google Assistant, etc.).
  • Mode Button (Left Earcup): Toggles between noise cancellation modes.
Side view of the Bose QuietComfort Headphones, highlighting the mode button on the left earcup.

Image: Left earcup mode button.

Noise Cancellation Modes

Your Bose QuietComfort Headphones feature advanced noise cancellation technology with customizable modes:

  • Quiet Mode: Provides maximum noise cancellation, ideal for blocking out distractions and immersing yourself in audio.
  • Aware Mode: Allows you to hear your surroundings while still enjoying your audio. This mode is useful for situational awareness, such as hearing announcements or conversations.
  • Wind Block: A specific setting within Aware Mode designed to reduce wind noise when outdoors.

Toggle between these modes using the Mode button on the left earcup or through the Bose Music app.

Audio Control and EQ

Experience high-fidelity audio with the ability to customize your sound. Use the Bose Music app to access the Adjustable EQ, which puts you in control of the bass, mid-range, and treble levels to fine-tune your listening experience.

Wired Connection

For situations where Bluetooth is not available or preferred, or when the battery is depleted, you can use the included 3.5mm audio cable to connect your headphones to a device. The in-line microphone on the cable allows for calls even in wired mode.

Battery Life and Charging

The Bose QuietComfort Headphones offer up to 24 hours of battery life on a single charge. For quick power, a 15-minute charge provides up to 2.5 hours of additional playtime. The battery indicator light on the earcup provides a visual cue of the remaining charge and charging status.

Bose Music App

Download the Bose Music app from your device's app store to unlock the full potential of your headphones. The app allows you to:

  • Complete initial setup and manage Bluetooth connections.
  • Customize noise cancellation modes and create custom modes.
  • Adjust the equalizer (EQ) settings for personalized audio.
  • Access product tips and support.
  • Receive software updates to ensure optimal functionality and access new features.

Maintenance

To ensure the longevity and performance of your Bose QuietComfort Headphones, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the surfaces of the headphones. Do not use liquids or spray cleaners.
  • Storage: When not in use, store the headphones in their protective case to prevent damage. Avoid storing in extreme temperatures or high humidity.
  • Earcup Cushions: The plush earcup cushions are designed for comfort. If they become worn or damaged over time, replacement cushions may be available from Bose.
  • Cables: Handle the charging and audio cables with care. Avoid sharp bends or excessive pulling.
Bose QuietComfort Headphones folded and placed inside their protective carrying case.

Image: Headphones stored in their protective case.

Troubleshooting

ProblemPossible Solution
Headphones do not power on.Ensure the battery is charged. Connect to a power source using the USB-C cable.
Cannot pair with a Bluetooth device.Ensure headphones are in pairing mode (blue blinking light). Check your device's Bluetooth settings and ensure it's discoverable. Move headphones closer to the device.
No sound or poor sound quality.Check volume levels on both headphones and connected device. Ensure Bluetooth connection is stable or audio cable is fully inserted. Try restarting both devices.
Noise cancellation is not effective.Ensure Quiet Mode is selected. Check for proper fit of the earcups over your ears. Update firmware via the Bose Music app.
Microphone not working during calls.Ensure headphones are connected and selected as the audio input device on your phone/computer. If using wired connection, ensure the cable with in-line mic is used.

Specifications

FeatureDetail
Model NameBose QuietComfort Wireless Noise Cancelling Headphones
ConnectivityBluetooth 5.1, 3.5 mm Jack (wired option)
Wireless RangeUp to 30 feet (9 meters)
Battery LifeUp to 24 hours
Charging TimeApprox. 2.5 hours (15 min charge for 2.5 hours playtime)
Weight240 grams (8.5 ounces)
Dimensions (H x W x D)7.68 x 6.18 x 3.15 inches
Noise ControlActive Noise Cancellation (Quiet, Aware, Wind Block modes)
Included ComponentsHeadphones, Protective Case, Audio Cable, USB-C Charging Cable, Safety Sheet

Warranty and Support

Bose products are backed by a limited warranty. For detailed warranty information, product registration, and technical support, please visit the official Bose support website or refer to the safety sheet included in your product packaging.

You can also find additional resources and FAQs on the Bose Store on Amazon.

© 2024 Bose Corporation. All rights reserved.

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