1. Introduction
Thank you for choosing the XPOWER X12 In-Ear Bluetooth Earbuds. This manual provides essential information for setting up, operating, and maintaining your device. Please read it carefully to ensure optimal performance and longevity of your earbuds.
2. Package Contents
Verify that all items are present in your package:
- XPOWER X12 In-Ear Bluetooth Earbuds (Left and Right)
- Charging Case with LED Display
- USB Charging Cable
- Multiple Sizes of Eartips
- User Manual
3. Setup and First Use
3.1 Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case. Place the earbuds into the charging case. Connect the USB charging cable to the case and a power source. The LED display on the case will indicate the battery level. A full charge takes approximately 2 hours.

Image: The XPOWER X12 earbuds are shown inside their charging case, which features an LED display indicating battery percentages for both earbuds and the case. A smartphone screen in the background illustrates the Bluetooth pairing process, showing 'X12' as a discoverable device.
3.2 Powering On/Off
- Power On: The earbuds will automatically power on when removed from the charging case.
- Power Off: Place the earbuds back into the charging case to automatically power them off and begin charging.
3.3 Bluetooth Pairing
For the first-time pairing:
- Ensure the earbuds are charged and removed from the charging case. They will enter pairing mode automatically.
- On your smart device (phone, tablet, laptop), enable Bluetooth.
- Search for available devices and select "X12" from the list.
- Once connected, the earbuds will indicate successful pairing.
After the initial pairing, the earbuds will automatically connect to the last paired device when removed from the case, provided Bluetooth is enabled on the device.

Image: A visual representation of the Bluetooth 5.4 chip, highlighting its features: instant connection, ultra-fast transmission, low latency, and a 10-meter range for stable wireless connectivity.
4. Operating Instructions
4.1 Touch Controls
The X12 earbuds feature intuitive touch controls for managing audio and calls:

Image: A woman is shown wearing an XPOWER X12 earbud, with overlaid icons indicating various touch control functions such as play/pause, skip tracks, volume adjustment, answer/end calls, and activating the voice assistant (Siri).
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud during an incoming call or active call.
- Reject Call: Press and hold either earbud for 2 seconds during an incoming call.
- Activate Voice Assistant: Triple tap on either earbud.
4.2 Sound Quality
The X12 earbuds are designed to deliver clear vocals and crisp highs for a natural and immersive listening experience. The integrated microphone ensures clear and sharp calls.

Image: A woman is smiling while wearing an XPOWER X12 earbud and interacting with her smartphone, illustrating the enjoyment of clear calls and immersive music quality.
5. Maintenance and Care
5.1 Water and Dust Resistance
The XPOWER X12 earbuds are resistant to water, sweat, and dust, making them suitable for active lifestyles. However, they are not waterproof and should not be submerged in water. Ensure the earbuds are dry before placing them back in the charging case.

Image: The XPOWER X12 earbuds and their charging case are depicted with water droplets, visually representing their resistance to splashes and sweat.
5.2 Cleaning
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials or harsh chemicals. Gently remove any earwax or debris from the eartips and speaker mesh using a small, soft brush or cotton swab.
5.3 Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store the device in a cool, dry place away from extreme temperatures.
6. Troubleshooting
If you encounter issues with your XPOWER X12 earbuds, refer to the following common solutions:
- Earbuds not pairing: Ensure both earbuds are out of the case and fully charged. Turn off and on Bluetooth on your device. Forget the "X12" device from your Bluetooth list and try pairing again.
- Only one earbud working: Place both earbuds back into the charging case, close the lid, wait a few seconds, then remove them. This often re-syncs them.
- No sound: Check the volume level on your connected device. Ensure the earbuds are properly seated in your ears. Confirm the earbuds are connected to the correct device.
- Charging issues: Ensure the charging cable is securely connected to both the case and the power source. Check for any debris in the charging port of the case or on the earbud charging contacts.
- Poor call quality: Ensure the microphone is not obstructed. Try moving closer to your connected device to improve signal strength.
If problems persist, consult the XPOWER support website or contact customer service for further assistance.
7. Specifications
| Feature | Specification |
|---|---|
| Model Name | AMZX12-BLACK |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth 5.4 |
| Battery Life (Earbuds + Case) | Up to 40 hours |
| Charging Time | Approximately 2 hours |
| Water Resistance Level | Water Resistant (Resistant to rain and sweat) |
| Control Method | Touch |
| Special Features | Built-in Voice Assistant, Touch Control, Lightweight, Sweat Resistant, Surround Sound |
| Frequency Response | 20000 Hz |
| Sensitivity | 42 dB |
| Impedance | 32 Ohm |
| Product Dimensions | 9.91 x 3.12 x 9.93 cm; 60 g |
| Compatible Devices | Desktop computers, Laptops, Tablets, Phones, Mobile phones |
8. Warranty and Support
8.1 Warranty Information
The XPOWER X12 In-Ear Bluetooth Earbuds come with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product functions as intended under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
8.2 Customer Support
For warranty claims, technical assistance, or any questions regarding your XPOWER X12 earbuds, please contact XPOWER customer support. Refer to the contact information provided on the product packaging or the official XPOWER website.





