Sortfle AM35 Tubular Motor Instruction Manual

1. Product Overview

The Sortfle AM35 Tubular Motor is a versatile WiFi-enabled motor designed for automating various window treatments and outdoor shading solutions. It is suitable for large sunshades, outdoor awnings, electric awnings, and RV awnings. This motor features a robust design with high-strength metal gears, ensuring durability and wear resistance. It also boasts an IP4 waterproof rating and a torque of 6 Nm, capable of lifting approximately 50 pounds of blinds.

Equipped with both a built-in WiFi module and a 433 RF module, the AM35 motor allows for direct connection to your router, enabling remote control via a dedicated app. It supports voice control integration with popular smart home platforms like Amazon Alexa and Google Home, offering enhanced convenience and a modern lifestyle.

The motor is designed to fit various tube sizes, specifically 2 inches (50mm), 2.2 inches (60mm), and 2.5 inches (73mm). Custom sizes are also available to accommodate specific customer tube shapes.

2. Specifications

For a visual representation of the motor's specifications and cable wiring, please refer to the image below.

Image: Detailed specifications and motor cable wiring diagram for the AM35 Tubular Motor.

3. Package Contents

Your Sortfle AM35 Tubular Motor package should include the following items:

• AM35 Tubular Motor
• Assorted Drive Wheels (for 2-inch, 2.2-inch, and 2.5-inch tubes)
• Remote Control (1-channel)
• Mounting Brackets
• Power Cable

Please verify all components are present before proceeding with installation.

4. Installation

4.1. Drive Wheel Selection and Installation

The AM35 motor comes with multiple drive wheels to accommodate different pipe sizes. It is crucial to select the correct drive wheel that matches the inner diameter and groove pattern of your roller blind or awning tube.

1. Identify the diameter of your roller blind or awning tube (e.g., 2 inches, 2.2 inches, or 2.5 inches).
2. Select the corresponding drive wheel from the provided accessories. The video demonstrates how to measure and select the correct drive wheel.
3. Carefully slide the chosen drive wheel onto the motor shaft until it is securely in place.

Image: Table illustrating compatible crowns and adaptors for various tube sizes, essential for selecting the correct drive wheel.

Image: Demonstrates the process of inserting the tubular motor into the roller blind tube.

4.2. Wiring

The AM35 motor operates on 110V AC power and requires a 3-wire connection. This motor does not support charging.

1. Identify the three wires from the motor: Neutral (blue), Live (brown), and Ground (yellow/green).
2. Connect the motor wires to your power source. The yellow/green ground wire can be left hanging if not connecting to a grounded outlet, but it is recommended to connect it for safety.
3. Ensure all connections are secure and properly insulated.

4.3. Mounting

Mount the motor assembly securely using the provided brackets. The motor is designed for easy installation into existing roller blind or awning tubes.

1. Attach the mounting brackets to your window frame or awning structure according to your specific installation needs.
2. Insert the motor assembly, with the chosen drive wheel, into the roller tube.
3. Secure the motor and tube assembly to the mounted brackets.

Image: Illustration of the special motor side bracket used for installing the motor with large roller blinds.

5. Setup

5.1. App Pairing (Smart Life App)

To enable smart control features, pair your AM35 motor with the Smart Life app:

1. Plug in the motor to a power source.
2. Open the Smart Life app on your smartphone.
3. Press the 'Prog' button on the motor once.
4. Immediately after, short press the 'Prog' button four times. On the fifth press, hold the button until the motor jerks twice. This indicates it is in WiFi pairing mode.
5. Release the button.
6. In the Smart Life app, click 'Add Device' and follow the on-screen prompts to find and add the 'WiFi tubular motor'.
7. Enter your Wi-Fi network information when prompted.
8. Once successfully added, you can control the motor via the app.

Image: A smartphone screen showing the Smart Life app, demonstrating WiFi control of the blinds motor.

5.2. Remote Control Pairing

To pair the included remote control with your AM35 motor:

1. Press the 'Prog' button on the motor once. The motor will jerk once.
2. Immediately press the 'Up' button on the remote control. The motor will jerk again, indicating successful pairing.

Image: The AM35 Tubular Motor with its remote control and smart home integration icons.

6. Operating

6.1. Setting Limits

Before regular operation, set the upper and lower limits for your blinds or awning based on your window height. This prevents the motor from over-extending or retracting too far.

1. Access the limit setting option within the Smart Life app.
2. Follow the app's instructions to define the desired upper and lower stopping points for the motor's rotation.
3. Once limits are set, the motor will automatically stop at these predefined positions during operation.

6.2. App Control

Use the Smart Life app to control your motorized blinds or awning:

• Open/Close: Tap the respective buttons in the app to fully open or close your blinds/awning.
• Adjust Position: Use the slider or percentage control to set the blinds/awning to a specific intermediate position.
• Scheduling: Set timers for automatic opening and closing at specific times of the day.

Image: The Smart Life app showing the scheduling feature, allowing users to automate blind movements.

6.3. Voice Control

Integrate your AM35 motor with Amazon Alexa or Google Home for convenient voice commands:

1. Ensure your Smart Life account is linked to your Alexa or Google Home app.
2. Discover new devices in your smart home app.
3. Use voice commands such as "Alexa, open the blinds" or "Hey Google, close the awning" to control your motor.

Image: A user interacting with smart speakers to control motorized blinds via voice commands.

6.4. Remote Control Operation

Use the provided 1-channel RF 433MHz remote control for direct operation:

• Up Button: Moves the blinds/awning upwards.
• Down Button: Moves the blinds/awning downwards.
• Stop Button: Halts the movement of the blinds/awning.

Image: The AM35 Tubular Motor shown alongside its remote control.

7. Media Resources

7.1. Product Video Guide

Watch this official video for a comprehensive guide on using the AM35 WiFi Tubular Motor, including drive wheel selection, wiring, app pairing, and remote control pairing.

8. Maintenance

To ensure the longevity and optimal performance of your Sortfle AM35 Tubular Motor, follow these general maintenance guidelines:

• Keep the motor and surrounding areas clean and free from dust and debris.
• Periodically inspect the power cable and wiring for any signs of wear or damage.
• Avoid exposing the motor to extreme temperatures or harsh environmental conditions beyond its IP4 rating.

9. Troubleshooting

If you encounter issues with your AM35 Tubular Motor, consider the following common troubleshooting steps:

• Motor not responding: Check if the motor is properly plugged into a power source. Verify that the Smart Life app is connected to the motor and your Wi-Fi network. Ensure the remote control batteries are not depleted.
• Limits not working correctly: Re-set the upper and lower limits through the Smart Life app as described in the 'Setting Limits' section.
• Remote control not working: Re-pair the remote control with the motor following the 'Remote Control Pairing' instructions.
• Voice control issues: Confirm that your Smart Life account is correctly linked to Alexa or Google Home and that the device is discovered. Check your internet connection.

If problems persist after attempting these steps, please contact customer support.

10. Warranty and Support

For warranty information, technical support, or any questions regarding your Sortfle AM35 Tubular Motor, please refer to the manufacturer's official website or contact their customer service department. Keep your purchase receipt for warranty claims.

Manufacturer: Sortfle