POLY E60

Poly Studio E60 Smart Camera User Manual

Model: E60 (9W1A6AA#AC3)

Poly Studio E60 Smart Camera, front view

Front view of the Poly Studio E60 Smart Camera, showcasing its sleek design and prominent lens.

Introduction

This manual provides comprehensive instructions for the Poly Studio E60 Smart Camera. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device. Please read this manual thoroughly before using the camera.

What's in the Box

Verify that all items are present in the packaging:

  • Poly Studio E60 Smart Camera
  • Ethernet Cable
  • USB B to USB Type-A cable
  • Wall Mount Kit
  • Quick Start Guide

Setup

1. Physical Connections

Connect the necessary cables to the rear ports of the Poly Studio E60 camera.

Rear view of Poly Studio E60 Smart Camera showing ports

Rear view of the Poly Studio E60, highlighting the Ethernet (PoE+), USB 3.0, and DC 12V power ports.

  1. Power Connection: Connect the DC 12V power adapter (not explicitly listed in "whats_in_the_box" but implied by "DC 12V" port) or use Power over Ethernet (PoE+) if your network infrastructure supports it. The PoE+ port is labeled.
  2. USB Connection: Connect the provided USB B to USB Type-A cable from the camera's USB 3.0 port to your computer or conferencing system.
  3. Ethernet Connection: For network connectivity and PoE+ (if used), connect an Ethernet cable to the PoE+ port.

2. Mounting

The included Wall Mount Kit allows for secure installation. Follow the instructions provided with the kit for proper mounting. Ensure the camera is placed in a location that provides an unobstructed view of the desired area.

Operating Instructions

Power On/Off

Once connected, the camera will typically power on automatically. The "POWER" indicator light on the front of the unit will illuminate. To place the camera in standby mode, refer to your conferencing system's controls or the camera's remote control.

Key Features

  • 4K Ultra HD Imaging: The camera captures video in 4K resolution, providing exceptional detail and clarity.
  • 12x Optical Zoom: Utilize the optical zoom to focus on specific areas or individuals without loss of image quality.
  • Automatic Presenter Tracking: The camera intelligently tracks the main presenter, ensuring they remain in focus and within the frame.
  • MPTZ (Mechanical Pan, Tilt, Zoom): Allows for precise control over the camera's field of view.

Using the Remote Control

The Poly Studio E60 may include a remote control for adjusting camera settings, pan, tilt, zoom, and activating features like presenter tracking. Refer to the quick start guide for specific remote control functions.

Poly Studio E60 Smart Camera with remote control

Side view of the Poly Studio E60 camera, accompanied by its remote control, which allows for various camera adjustments.

Maintenance

Cleaning the Camera

  • Ensure the camera is powered off and disconnected from all power sources before cleaning.
  • Use a soft, dry, lint-free cloth to wipe the exterior surfaces of the camera.
  • For the lens, use a lens cleaning cloth and a specialized lens cleaning solution. Avoid abrasive materials or harsh chemicals.
  • Do not spray cleaning solutions directly onto the camera.

Storage

When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and extreme temperatures. It is recommended to use the original packaging for storage if available.

Troubleshooting

If you encounter issues with your Poly Studio E60 Smart Camera, refer to the following common problems and solutions:

ProblemPossible Solution
No Power
  • Ensure the power adapter is securely connected to the camera and a working power outlet.
  • If using PoE+, verify that the Ethernet cable is connected to a PoE+ enabled port and the network switch is providing power.
No Video Output
  • Check the USB cable connection between the camera and your computer/conferencing system.
  • Ensure the camera is selected as the video source in your conferencing application.
  • Verify that the camera is not in standby mode.
Presenter Tracking Not Working
  • Ensure the feature is enabled through the camera's settings or remote control.
  • Check for sufficient lighting in the room.
  • Ensure the presenter is within the camera's optimal tracking range.
Connectivity Issues (Ethernet)
  • Verify the Ethernet cable is securely connected at both ends.
  • Check network status and ensure the camera has a valid IP address.

If the problem persists, consult the Poly support website or contact their customer service for further assistance.

Specifications

FeatureDetail
Model Number9W1A6AA#AC3
Product Dimensions11.81 x 9.84 x 9.45 inches
Item Weight2.2 pounds
Video Capture Resolution4K
Maximum Aperture1.8 Millimeters
Connectivity TechnologyEthernet, USB
Special FeatureAutomatic Presenter Tracking
ColorBlack
ManufacturerPoly

Warranty and Support

Warranty Information

For detailed warranty information regarding your Poly Studio E60 Smart Camera, please refer to the warranty card included with your product or visit the official Poly website. Warranty terms and conditions may vary by region and retailer.

Customer Support

If you require technical assistance, have questions about your product, or need to report an issue, please visit the official Poly support website or contact their customer service department. Contact details can typically be found on the Poly website or in the product's quick start guide.

Poly Website: www.poly.com

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