ORICO IT28E-C 10Gbps SATA and M.2 NVMe SSD Docking Station User Manual

Product Overview

The ORICO IT28E-C is a versatile docking station designed for both SATA 2.5"/3.5" hard drives/SSDs and M.2 NVMe SSDs. It supports simultaneous read and write operations for both drive types and features an offline cloning function. With USB 3.2 Gen 2 connectivity, it offers high-speed data transfer and broad compatibility across various operating systems and devices.

Image: The ORICO IT28E-C docking station, showcasing its dual compatibility with a 3.5-inch SATA hard drive and an M.2 NVMe SSD housed in its protective enclosure.

What's in the Box

Please verify that all components are present upon unboxing:

• 1 x SSD/HDD Docking Station
• 1 x M.2 Protective Enclosure
• 1 x Power and Data Cable (USB-C to USB-C with USB-A adapter)
• 1 x Heat Dissipating Silicone Pad
• 1 x User Manual

Image: All included accessories for the ORICO IT28E-C docking station, including the main unit, M.2 enclosure, cables, and thermal accessories.

Setup Instructions

1. Assembling the M.2 Protective Enclosure

1. Slide the button on the M.2 protective enclosure to the left and gently push the SSD tray out from the bottom.
2. Attach the cooling accessory (cooling vest and silicone thermal pad) onto your M.2 SSD. Secure it with the fixed knob for proper heat dissipation.
3. Insert your M.2 SSD into the tray, ensuring correct orientation.
4. Push the SSD tray back into the aluminum enclosure until it clicks into place.

2. Connecting the Docking Station

1. Insert your 2.5" or 3.5" SATA HDD/SSD into the SATA slot on the docking station.
2. Insert the assembled M.2 protective enclosure with your M.2 NVMe SSD into the M.2 slot on the docking station.
3. Connect the power adapter to the 12V/3A power port on the back of the docking station and plug it into a power outlet.
4. Connect the 2-in-1 USB-C data cable from the docking station's USB 3.2 Type-C port to your computer or compatible device.
5. Press the ON/OFF switch on the front of the docking station to power it on. The LED indicators will light up.

Image: Detailed installation steps for the M.2 SSD into its protective case and then into the docking station.

Operating Instructions

Data Access Mode

Once connected to your computer and powered on, the inserted SATA and M.2 NVMe drives will be recognized as external storage devices. You can access, read, and write data to them directly through your operating system's file explorer.

Image: The docking station in use, connected to a laptop, demonstrating data access from both SATA and M.2 NVMe drives.

Offline Cloning Function

The docking station supports offline cloning, allowing you to duplicate data from one drive to another without a computer connection. Ensure the target disk has equal or greater capacity than the source disk.

1. Ensure the docking station is powered off and disconnected from your computer.
2. Insert the source disk (the disk you want to copy from) into its designated slot (SATA or M.2).
3. Insert the target disk (the disk you want to copy to) into its designated slot (SATA or M.2).
4. Use the Cloning Direction Switch on the back of the device to select the cloning direction (e.g., SATA to NVMe or NVMe to SATA).
5. Press and hold the CLONE START Button for approximately 3-5 seconds until the cloning progress LEDs begin to flash.
6. The cloning process will begin. The progress LEDs (25%, 50%, 75%, 100%) will illuminate sequentially to indicate completion status.
7. Once all LEDs are solid, the cloning process is complete. Power off the device and safely remove the drives.

Important: Verify the source and target disks before initiating the copy process. Data on the target disk will be overwritten.

Image: Illustration of the bidirectional offline cloning feature, showing the selection switch and progress indicators.

Maintenance

• Keep the docking station clean and free from dust. Use a soft, dry cloth for cleaning.
• Avoid exposing the device to extreme temperatures, humidity, or direct sunlight.
• Ensure proper ventilation around the device during operation.
• When not in use, store the docking station in a cool, dry place.
• Always safely eject drives from your computer before physically removing them from the docking station to prevent data corruption.

Troubleshooting

Device Not Recognized

• Ensure the power adapter is securely connected and the device is powered on.
• Check the USB data cable connection to both the docking station and your computer. Try a different USB port or cable.
• Verify that the drives are properly seated in their respective slots.
• For new drives, they may need to be initialized and formatted in your operating system's Disk Management utility before they appear.

Slow Data Transfer Speeds

• Ensure you are using a USB 3.2 Gen 2 compatible port on your computer for optimal speeds (10Gbps for NVMe, 5Gbps for SATA).
• Check the quality of your USB cable. A faulty or low-quality cable can limit speeds.
• The actual speed can be affected by the performance of the installed drives and your computer's system resources.

Offline Cloning Fails or Stops

• Ensure the target disk has a capacity equal to or greater than the source disk.
• Verify that the cloning direction switch is set correctly.
• Ensure the docking station is disconnected from any computer during the cloning process.
• Check the power supply. An insufficient power supply can cause cloning issues, especially with 3.5" HDDs. Ensure the provided 12V/3A adapter is used and functioning correctly.
• Drives with bad sectors may cause cloning to fail. Consider checking the health of your drives.

Specifications

Warranty and Support

For warranty information and technical support, please refer to the official ORICO website or contact their customer service directly. Keep your purchase receipt as proof of purchase for any warranty claims.