Introduction
This manual provides essential instructions for the installation, operation, and maintenance of your OLMO 18,000 BTU Dual Zone Mini Split Air Conditioner and Heater (Model: 18K-12K+12K). Please read this manual thoroughly before using the unit to ensure proper function and safety. Retain this manual for future reference.
Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons. This unit operates on 208-230V and requires professional installation. Do not attempt to install or repair the unit yourself.
- Ensure the power supply matches the unit's requirements (208-230V).
- Do not block air inlets or outlets of the indoor or outdoor units.
- Keep children away from the unit.
- Turn off the power supply before cleaning or performing maintenance.
- Contact qualified service personnel for repairs.
Product Components
The OLMO 18,000 BTU Dual Zone Mini Split system includes the following main components:
- One (1) Outdoor Condenser Unit (18,000 BTU)
- Two (2) Wall Mount Indoor Air Handlers (12,000 BTU each)
- Two (2) Remote Controls
- Two (2) 16ft Pre-Flared and Insulated Copper Line Sets
- Two (2) Communication Wires
- Two (2) 16ft Drainage Extensions with accessories

This image displays the complete package: the outdoor condenser, two indoor wall-mount units, two remote controls, and the necessary installation kits, including copper line sets, communication wires, and drainage extensions.
Setup and Installation
Professional installation is required for this equipment. Improper installation can lead to electric shock, fire, water leakage, and other hazards. Ensure that the installation is performed by a qualified HVAC technician.
Pre-Installation Checklist:
- Verify that the power supply meets the unit's specifications (208-230V).
- Ensure adequate space for both indoor and outdoor units, allowing for proper airflow and maintenance access.
- Confirm all included components are present (refer to "Product Components" section).
- Prepare necessary tools and safety equipment for installation.
Installation Kit Details:
The system includes a 16ft installation kit for each air handler, comprising:
- 99.9% Copper (ASTM B-280) Pre-insulated (ASTM D154) UV & UV-C Protected Pre-flared Line Set
- 4/16 AWG Connecting Cable
- Rubberized 16' Drainage Hose
- Bandage Tape
- Wall Sleeve
- Neoprene

This image illustrates the various parts of the installation kit, including the pre-flared copper line sets, communication wires, drainage hose, and other small accessories required for connecting the indoor and outdoor units.
Outdoor Condenser Placement:
The outdoor condenser unit should be placed on a stable, level surface, away from direct sunlight and obstructions that could impede airflow. Ensure sufficient clearance around the unit for proper ventilation and maintenance.

This image shows the outdoor condenser unit, which houses the compressor and fan. Proper placement is crucial for efficient operation and heat dissipation.
Operating Instructions
Your OLMO Mini Split system can be controlled via the included remote control or through the OLMO Remote app on your smartphone using smart port adapters.
Remote Control Functions:

This image displays the remote control for the OLMO Mini Split system. Key functions include:
- Power Button: Turns the unit on or off.
- Mode Button: Cycles through operating modes (Cool, Heat, Dry, Fan, Auto).
- Temperature Adjustment: Up/Down arrows to set desired temperature.
- Fan Speed: Adjusts fan intensity (Low, Medium, High, Auto).
- Sleep Mode: Optimizes temperature and fan speed for comfortable sleep.
- Timer: Sets a timer for automatic on/off operations.
- Louver Auto Swing: Controls the vertical movement of the air louvers.
- Quiet Mode: Reduces operational noise.
- Economy Mode: Energy-saving operation.
Smartphone App Control:
The OLMO Remote app allows you to control each air handler individually from your smartphone. Smart port adapters are included for this functionality.

This image illustrates the user interface of the OLMO Smart Connect app on a smartphone, demonstrating how users can remotely monitor and adjust settings such as temperature, operating mode, and fan speed for their mini split units.
Operating Modes:
- Cooling Mode: Provides cooling by removing heat from the indoor space.
- Heating Mode: Provides heating, effective down to -13°F ambient temperature.
- Dry Mode (Dehumidification): Reduces humidity in the room.
- Fan Mode: Circulates air without heating or cooling.
- Auto Mode: Automatically selects cooling or heating based on the set temperature and room temperature.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your OLMO Mini Split system. Always disconnect power before performing any maintenance.
Air Filter Cleaning:
- The indoor unit's air filters should be cleaned every two weeks or more frequently depending on usage and air quality.
- Open the front panel of the indoor unit and remove the filters.
- Wash filters with lukewarm water and a mild detergent. Rinse thoroughly and allow to air dry completely before reinserting.
- Do not operate the unit without filters.
Outdoor Unit Cleaning:
- Periodically clean the outdoor unit's coils and fan blades to remove dust, leaves, and other debris.
- Use a soft brush or vacuum cleaner. Avoid bending the coil fins.
- Ensure the drainage outlet is clear of obstructions.
Professional Inspection:
It is recommended to have a qualified technician inspect the system annually to check refrigerant levels, electrical connections, and overall system health.
Troubleshooting
Before contacting service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; Remote control batteries low; Timer function active. | Check power supply; Replace remote batteries; Deactivate timer. |
| Insufficient cooling/heating | Dirty air filters; Blocked air inlets/outlets; Incorrect temperature setting; Doors/windows open. | Clean air filters; Clear obstructions; Adjust temperature; Close doors/windows. |
| Water leakage from indoor unit | Clogged drain hose; Improper installation. | Clear drain hose; Contact professional for inspection. |
| Unusual noise | Loose parts; Obstruction in fan; Unit not level. | Inspect for loose parts; Remove obstructions; Ensure unit is level. If noise persists, contact service. |
If the problem persists after attempting these solutions, please contact qualified service personnel.
Product Specifications
Below are the key specifications for the OLMO 18,000 BTU Dual Zone Mini Split A/C and Heater (Model: 18K-12K+12K).
| Feature | Specification |
|---|---|
| Brand | OLMO |
| Model Number | 18K-12K+12K |
| System Type | Dual Zone Ductless Mini Split A/C and Heater |
| Outdoor Condenser Capacity | 18,000 BTU |
| Indoor Air Handler Capacity (each) | 12,000 BTU |
| Voltage | 208-230 Volts |
| SEER2 Rating | 21 |
| Heating Ambient Temperature Range | Down to -13°F |
| Refrigerant | R 410A |
| Installation Type | Split System, Wall Mount |
| Certifications | UL Listed, AHRI Certified, Energy Star |
| Product Dimensions (Outdoor Unit) | 48 x 40 x 40 inches (approximate shipping dimensions) |
| Material Type | Copper, Plastic |

This image presents a detailed table of outdoor unit specifications, including power supply, cooling and heating capacities, efficiency ratings (EER2, SEER2, HSPF2), dimensions, and refrigerant information for different OLMO outdoor models. The 18,000 BTU model (OS-MSR18-230VO) is relevant to this manual.

This image provides a comprehensive table of indoor unit specifications, covering power supply, cooling and heating capacities, output power, rated current, indoor airflow, noise levels, and net dimensions for various OLMO indoor models. The 12,000 BTU model (OS-MS12SRW-230VI) is relevant to this manual.
Warranty and Support
OLMO provides a limited warranty for this product:
- 5 Years Limited Warranty on the compressor.
- 2 Years Limited Warranty on parts.
For warranty claims or technical support, please contact OLMO customer service. Ensure you have your model number (18K-12K+12K) and proof of purchase available.

This image visually confirms the warranty terms: a 5-year limited warranty for the compressor and a 2-year limited warranty for other parts, providing assurance of product quality and support.
