1. Introduction
The ACEFAST ACEFIT NEO Open-Ear Earphones are designed to provide a natural and comfortable listening experience. Utilizing air conduction technology, these earphones allow you to enjoy high-quality audio while remaining aware of your surroundings. This manual provides detailed instructions on how to set up, operate, and maintain your earphones.

Figure 1: ACEFAST ACEFIT NEO Earphones and Charging Case
The image displays the ACEFAST ACEFIT NEO open-ear earphones, showing both individual earbuds and their transparent charging case. The design emphasizes their non-in-ear fit and compact form factor.
2. Package Contents
Please check the box for the following items:
- ACEFAST ACEFIT NEO Earphones (2 units)
- Charging Case (1 unit)
- Instruction Manual (1 unit)
- S/M/L Eartips (3 pairs, M size pre-installed)
- 0.2m USB-A to USB-C Cable (1 unit)

Figure 2: Included Accessories
This image shows the complete package contents, including the earphones, charging case, various sized ear tips, a USB-C charging cable, and the instruction manual, laid out neatly.
3. Setup
3.1 Charging the Earphones and Case
Before first use, fully charge the earphones and charging case. The charging case supports both USB-C fast charging and wireless charging.
- USB-C Charging: Connect the provided USB-A to USB-C cable to the charging port on the case and a power source.
- Wireless Charging: Place the charging case on a compatible wireless charging pad.
A full charge of the earphones provides up to 8.5 hours of music playback. With the charging case, total playback time extends to approximately 30 hours. A quick 10-minute charge can provide about 2 hours of music playback.

Figure 3: Charging the Earphones
This image illustrates the charging process, showing the earphones inside the charging case, with the case placed on a wireless charging pad, indicating its wireless charging capability.
3.2 Bluetooth Pairing
To connect your earphones to a device:
- Ensure the earphones are charged and inside the charging case.
- Open the charging case. The earphones will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), enable Bluetooth.
- Search for "ACEFIT NEO" in the list of available Bluetooth devices.
- Select "ACEFIT NEO" to connect. Once connected, you will hear a confirmation tone.
The earphones feature advanced Bluetooth 5.3 technology for stable connection and enhanced audio clarity.
4. Wearing Instructions
The ACEFIT NEO earphones are designed for a comfortable and secure open-ear fit. Follow these steps for optimal wearing:
- Prepare the Earphone: Hold the earphone with the ear tip facing towards your ear canal.
- Position in Ear: Gently place the earphone into your ear, ensuring the main body rests comfortably in the concha (outer ear bowl).
- Adjust Ear Hook: Adjust the silicone ear hook to fit securely around your ear's antihelix. The patented silicone ear hooks provide a stable fit without blocking the ear canal.
- Final Adjustment: Ensure the earphone is vertical and aligned for the best sound and comfort.
This innovative design ensures zero contact with the ear canal, promoting air circulation and reducing discomfort from prolonged wear, even with glasses or masks.

Figure 4: Earphone Wearing Method
This diagram illustrates the four steps for correctly wearing the ACEFIT NEO earphones, highlighting the placement of the earphone body and the adjustment of the ear hook for a secure fit.
5. Operating Instructions
5.1 Touch Controls
The ACEFIT NEO earphones feature an ultra-large touch area for easy control of various functions:
| Action | Function |
|---|---|
| Single tap (Right earbud) | Volume Up |
| Single tap (Left earbud) | Volume Down |
| Double tap (Either earbud) | Play/Pause Music, Answer/End Call |
| Triple tap (Right earbud) | Next Track |
| Triple tap (Left earbud) | Previous Track |
| Press and hold for 2 seconds (Either earbud) | Activate Voice Assistant |

Figure 5: Full Touch Control
This image shows a user interacting with the earphone, demonstrating the ease of using the touch controls for various functions like volume adjustment and call management.
5.2 Sound Quality and Features
The ACEFIT NEO earphones are equipped with a 14.8mm large-diameter dynamic driver, delivering high-quality stereo sound with powerful bass. Integrated bass enhancement technology ensures a rich audio experience even at low volumes.
For clear communication, ENC (Environmental Noise Cancellation) call noise reduction technology is included. This system uses a microphone array to accurately pick up your voice while suppressing ambient noise, ensuring clear calls even in noisy environments. Note: This noise cancellation feature is different from ANC (Active Noise Cancelling) and is active only during calls.

Figure 6: High-Quality Stereo Sound
This image provides a cutaway view of the earphone's 14.8mm dynamic driver, illustrating its internal components. Alongside, a frequency response graph highlights the enhanced bass and clear sound profile.
5.3 Environmental Awareness (Open-Ear Design)
The open-ear design allows you to enjoy your music while remaining aware of your surroundings. This is crucial for safety during outdoor activities such as walking, cycling, or running, as you can hear important environmental sounds like traffic or warnings.

Figure 7: Awareness in Different Environments
This composite image shows individuals using the earphones in various real-world scenarios: interacting with others, walking safely in the city, and exercising outdoors, emphasizing the benefit of staying aware of surroundings.
6. Maintenance
To ensure the longevity and optimal performance of your ACEFIT NEO earphones, follow these maintenance guidelines:
- Cleaning: Regularly wipe the earphones and charging case with a soft, dry cloth. If the ear tips become dirty, they can be removed and cleaned separately with mild soap and water, then thoroughly dried before reattaching.
- Storage: When not in use, store the earphones in their charging case to protect them from dust and damage.
- Water Resistance: The earphones have an IPX4 water resistance rating, meaning they are resistant to splashes and sweat. Avoid submerging them in water or exposing them to heavy rain.

Figure 8: Sweat Resistance
This image features a woman exercising while wearing the earphones, highlighting their open design and implying their suitability for activities where sweating might occur, without causing issues.
7. Troubleshooting
If you encounter any issues with your ACEFIT NEO earphones, please refer to the following common solutions:
- No Sound:
- Ensure the earphones are charged.
- Check if the earphones are properly connected to your device via Bluetooth.
- Adjust the volume on both the earphones and your device.
- Cannot Pair:
- Make sure Bluetooth is enabled on your device.
- Place the earphones back into the charging case, close the lid, then open it again to re-enter pairing mode.
- Forget the device from your phone's Bluetooth settings and try pairing again.
- Earphones Keep Falling Out:
- Ensure you are using the correct size ear tips (S/M/L) for your ears.
- Adjust the ear hook for a more secure fit as described in the wearing instructions.
- Sound Leakage:
- While the open-ear design allows some ambient sound, significant sound leakage to others can be minimized by adjusting the volume.
- Ensure the earphones are properly seated in your ear.
- Charging Issues:
- Check the charging cable and power source.
- Ensure the charging case is properly placed on the wireless charging pad.
- Clean the charging contacts on both the earphones and the case.
If the issue persists after trying these steps, please contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Model Name | FA003 |
| Connectivity Technology | Wireless (Bluetooth 5.3) |
| Driver Size | 14.8mm |
| Earphone Weight | 8g (per earphone) |
| Continuous Playback (Earphones only) | Up to 8.5 hours |
| Total Playback (with Charging Case) | Up to 30 hours |
| Quick Charge | 10 min charge for approx. 2 hours playback |
| Charging Port | USB Type-C |
| Wireless Charging | Supported |
| Water Resistance | IPX4 (Splash-proof) |
| Noise Control | ENC (Environmental Noise Cancellation) for calls |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Sensitivity | 93 dB |
9. Warranty and Support
ACEFAST provides a quality warranty for its products within 18 months of purchase. Your order number serves as your warranty card.
If you encounter any issues with your product or require assistance, please do not hesitate to contact our customer support. We are committed to providing prompt and helpful service.
For support, please visit the official ACEFAST store on Amazon or contact us directly through your purchase platform.





