Hisense 85Q7N Series 4K Ultra HD Smart QLED TV User Manual

1. Introduction

This manual provides essential information for setting up, operating, and maintaining your Hisense 85Q7N Series 4K Ultra HD Smart QLED TV. Please read it thoroughly to ensure proper use and to maximize your viewing experience.

Figure 1.1: Hisense 85Q7N Series 4K Ultra HD Smart QLED TV

2. What's in the Box

Upon unpacking, verify that all items listed below are present:

• 1 TV Unit
• 1 Remote Control
• 2 Table Stands
• 1 User Manual (this document)
• 1 Warranty Card
• 2 Batteries (for remote)
• 1 Wall Mount

Figure 2.1: TV Dimensions and Included Accessories

Note: The wall mount is included and will be provided by the installer after confirming your preferred installation method.

3. Setup

3.1 Physical Installation

Your Hisense 85Q7N TV can be installed using the included table stands or a wall mount. Ensure the installation surface is stable and can support the TV's weight (approximately 43.6 kg).

Table Stand Installation

1. Carefully place the TV screen-down on a soft, flat surface.
2. Attach the two table stands to the designated slots at the bottom of the TV using the provided screws.
3. Ensure the stands are securely fastened before carefully lifting the TV to its upright position.

Wall Mount Installation

The TV supports VESA standard 600x400mm wall mounts. Professional installation is recommended for wall mounting due to the size and weight of the television.

3.2 Connectivity

The Hisense 85Q7N TV offers extensive connectivity options:

• HDMI 2.1 Ports: 4 ports (HDMI 3 supports eARC, HDMI 3 and HDMI 4 support 144Hz 4K ALLM VRR).
• USB Ports: 2 ports (1 USB 3.0, 1 USB 2.0).
• Wireless: Built-in Dual Band Wi-Fi and Bluetooth 5.0.
• Ethernet: 1 RJ45 connector for wired network connection.
• Audio: 1 Headphone Jack, 1 Audio (L/R) Input, 1 S/PDIF Optical Output.
• Video: 1 Composite (AV) Input.

Figure 3.1: Rear Connectivity Ports

3.3 Initial Power On

After connecting the power cable, press the power button on the remote control or the TV. Follow the on-screen instructions to complete the initial setup, including network connection, language selection, and channel scanning.

4. Operating the TV

4.1 Display Features

The Hisense 85Q7N TV features a 4K UHD QLED display, delivering exceptional visual quality.

• Quantum Dot Technology: Provides a wide color gamut and 8-bit + FRC color depth for rich, vibrant, and true-to-life colors.
• Full Array Local Dimming: With 96 local dimming zones (for the 85-inch model), this technology meticulously controls backlighting in specific regions, enhancing contrast with deeper blacks and brighter highlights.
• High Refresh Rate: A native 120Hz refresh rate ensures smooth motion. This can be enhanced to 240Hz in specific scenarios for even greater fluidity.
• Advanced HDR Support: Supports Dolby Vision, Dolby Vision IQ, HDR10+, and HDR10+ Adaptive. Dolby Vision IQ dynamically adjusts brightness and contrast based on content and ambient light for optimal picture quality.
• Filmmaker Mode: Preserves the original aspect ratio, color, and frame rate of content, allowing you to experience movies as intended by the creators.

Figure 4.1: Quantum Dot Colour and Full Array Local Dimming

Figure 4.2: Dolby Vision IQ in action

4.2 Audio Features

Experience immersive sound with the TV's integrated audio system:

• Powerful Speakers: The 85-inch model features 61W speakers (18W x 2, 25W subwoofer x 1) for robust sound output.
• Built-in Subwoofer: A 25W built-in subwoofer delivers deep, rich bass.
• Dolby Atmos & DTS X: Provides multi-dimensional surround sound, creating a more engaging audio experience.
• WiSA SoundSend: Supports wireless high-definition audio for compatible WiSA-certified sound systems.
• HDMI eARC: Allows for seamless transmission of high-quality audio to external sound systems via HDMI.

Figure 4.3: Built-in Subwoofer for Deep Bass

4.3 Smart TV Features (VIDAA TV)

The TV runs on the VIDAA operating system, offering a smart and intuitive user experience.

• Built-in Voice Control: Utilize built-in VIDAA Voice Control and Amazon Alexa for hands-free operation.
• Screen Sharing: Supports Airplay 2 and other screen sharing protocols for casting content from your devices.
• Pre-installed Apps: Access popular streaming services like Netflix, YouTube, Prime Video, Hotstar, SonyLiv, Hungama, JioCinema, and Zee5.

Figure 4.4: VIDAA Smart TV Interface with Apps

Figure 4.5: Voice Control Functionality

4.4 Gaming Features

Designed for gamers, the 85Q7N offers features for a smooth and responsive gaming experience:

• 144Hz Game Mode PRO: Provides enhanced responsiveness and a smooth gaming experience, especially when connected to a PC.
• AMD FreeSync Premium: Eliminates screen tearing and stuttering for fluid gameplay.
• ALLM (Auto Low Latency Mode): Automatically switches the TV to a low-latency mode when a gaming console or PC is detected, reducing input lag.
• VRR (Variable Refresh Rate): Synchronizes the TV's refresh rate with the game's frame rate, preventing screen tearing and ensuring smooth visuals.

Figure 4.6: 144Hz Game Mode Pro in action

5. Design and Remote Control

The Hisense 85Q7N features an ultra-slim design with narrow bezels, providing an immersive viewing experience. The included remote control is designed for ease of use.

• Backlit Remote: The ergonomic remote is backlit, making it easy to use in low-light conditions.
• Hot Keys: Dedicated buttons for popular streaming apps provide quick access to your favorite content.
• Voice Assistant Support: Integrated support for Alexa and VIDAA Voice assistants allows for convenient voice commands.

Figure 5.1: Hisense Remote Control

6. Specifications

Detailed technical specifications for the Hisense 85Q7N Series TV:

7. Maintenance

Regular maintenance helps prolong the life of your TV and ensures optimal performance.

• Cleaning the Screen: Use a soft, lint-free cloth specifically designed for electronics. Do not use harsh chemicals or abrasive materials.
• Cleaning the Body: Wipe the TV's exterior with a soft, dry cloth.
• Software Updates: Ensure your TV's software is up-to-date. Check for updates periodically through the TV's settings menu to benefit from the latest features and performance improvements.
• Ventilation: Ensure adequate ventilation around the TV to prevent overheating. Do not block the ventilation openings.

8. Troubleshooting

If you encounter issues with your TV, refer to the following common troubleshooting steps:

• No Power: Check if the power cable is securely connected to both the TV and the power outlet. Ensure the power outlet is functional.
• No Picture/Sound: Verify that the correct input source is selected. Check all cable connections (HDMI, AV, etc.) for looseness or damage.
• Remote Control Not Working: Replace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV's IR sensor.
• Network Connectivity Issues: Restart your Wi-Fi router. Check the TV's network settings to ensure it's connected to the correct network. Try a wired Ethernet connection if Wi-Fi issues persist.
• Picture/Sound Distortion: Check the source device and its cables. Adjust picture and sound settings on the TV.

If the problem persists after attempting these steps, please contact Hisense customer support for further assistance.

9. Warranty and Support

Your Hisense 85Q7N Series TV comes with a comprehensive warranty and dedicated support.

• Warranty Information: A 2-year comprehensive warranty on the product is provided by Hisense from the date of purchase.
• Manufacturer: Hisense India Pvt Ltd, Office No2, Unit 24, MIT Olympus, Lane E, Koregaon Park, Pune 411001, India.
• Customer Support: For technical assistance, service requests, or warranty claims, please refer to the contact information provided on your warranty card or visit the official Hisense India website.