1. Important Safety Information
Please read all instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or personal injury.
- Ensure the power outlet meets the electrical requirements of the fireplace (750W/1500W).
- Do not operate the fireplace with a damaged cord or plug.
- Keep combustible materials (furniture, bedding, papers, clothes, curtains) at least 1 meter (3 feet) from the front of the fireplace.
- Do not block air vents. Ensure proper airflow around the unit.
- This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Always unplug the fireplace when not in use or before cleaning.
- Do not install the fireplace directly below an electrical outlet.
- This fireplace is designed for indoor use only.
- Overheat protection: The unit features an automatic shutdown if the temperature becomes too high.
2. Product Overview
The Mystflame BI42R electric fireplace offers realistic flame effects with customizable colors and a heating function. It can be installed as a wall-mounted or recessed unit.

Image: The Mystflame BI42R electric fireplace showcasing both blue and orange flame effects, highlighting its versatile aesthetic.

Image: An infographic detailing key features such as 750W/1500W heating, up to 400 sq ft heating range, 1-9 hour timer, low noise operation, 13 flame and LED bed colors, flame without heat option, and overheat protection.

Image: A visual representation of the 13 distinct flame colors and 13 ember bed colors available, demonstrating the customization options for the fireplace's visual effects.
3. Installation
3.1 Unpacking and Preparation
Carefully remove the fireplace from its packaging. Inspect for any damage. Keep all packaging materials until you are satisfied with the product.
3.2 Removing the Front Glass Panel
Before installation and placing the decorative media (logs/crystals), the front glass panel needs to be removed. This process involves unscrewing the side screws and carefully lifting the glass.
Video: Demonstration of how to remove the front glass panel of the electric fireplace. This involves unscrewing the side fasteners and carefully sliding the glass upwards and outwards.
- Locate the screws on the sides of the fireplace frame.
- Unscrew the four silver screws holding the glass panel in place.
- Gently slide the glass panel upwards to disengage it from the frame.
- Carefully pull the glass panel outwards to remove it.
3.3 Placing the Decorative Media
Once the glass panel is removed, you can place the provided log set or crystal media onto the ember bed. Arrange them to your preference for a realistic or modern look.
3.4 Mounting Options: Wall Mounted or Recessed
The Mystflame BI42R fireplace supports both wall-mounted and recessed installation. Choose the method that best suits your space and aesthetic preferences.

Image: A diagram illustrating the air inlet and air outlet locations on the fireplace, crucial for proper heat distribution and ventilation.

Image: A detailed view of the fireplace highlighting its ultra-narrow frame and key dimensions (e.g., 99.6 cm width, 29 cm height of display area), indicating its sleek design and larger display zone.
Wall Mounted Installation:
Use the provided mounting bracket to secure the fireplace to a sturdy wall. Ensure the wall can support the weight of the unit (19.2 kg).
Recessed Installation:
For a flush look, the fireplace can be recessed into a wall opening. Ensure the opening dimensions match the fireplace specifications and allow for proper ventilation around the unit.
4. Operation
The Mystflame BI42R can be operated using the touch screen controls on the unit or the included remote control.
Video: A demonstration of the various flame effects and colors of the Mystflame electric fireplace, showcasing its visual appeal and customization options.
4.1 Control Panel and Remote Control

Image: A close-up view of the touch screen control panel, showing icons for power, temperature, timer, heat, flame color, and ember bed color settings.
The control panel is located on the front of the fireplace. The remote control provides convenient access to all functions from a distance.
4.2 Functions:
- Power On/Off: Press the power button to turn the unit on or off.
- Flame Color: Cycle through 13 different flame colors.
- Ember Bed Color: Cycle through 13 different ember bed colors.
- Heat Settings: Select between 750W (low heat) and 1500W (high heat) for optimal warmth. The fireplace can also operate with flame effects only, without heat.
- Thermostat: Adjust the desired room temperature. The unit will automatically turn the heater on/off to maintain the set temperature.
- Timer: Set an automatic shut-off timer from 1 to 9 hours.
Video: A user demonstrating the remote control functionality of the fireplace, showing how to change settings and activate features.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your fireplace.
- Cleaning: Always unplug the unit before cleaning. Use a soft, damp cloth to wipe surfaces. Do not use abrasive cleaners or sprays.
- Glass Panel: Clean the glass panel with a soft cloth and glass cleaner. Do not scratch the surface.
- Air Vents: Periodically vacuum the air inlet and outlet vents to prevent dust buildup, which can affect heating efficiency.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, unit unplugged, power switch off, circuit breaker tripped. | Check power cord connection, ensure wall switch is on, reset circuit breaker. |
| No heat output. | Heat function not activated, thermostat set too low, overheat protection activated. | Activate heat function, increase thermostat setting, allow unit to cool down if overheat protection engaged. |
| Remote control not working. | Dead batteries, remote not paired, obstruction. | Replace batteries. For pairing, ensure fireplace is on, then press and hold the flame button on the unit for 10 seconds until "ccc" appears on the display, then use the app to add the device (if WiFi model). |
| Flame effects not visible. | Flame effect turned off, LED lights malfunction. | Ensure flame effect is activated via control panel or remote. If issue persists, contact support. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Mystflame |
| Model Number | BI42R |
| Dimensions (L x W x H) | 106.6 cm x 16 cm x 45 cm |
| Weight | 19.2 kg |
| Material | Metal, Tempered Glass |
| Heat Output | 750W / 1500W |
| Flame Colors | 13 options |
| Ember Bed Colors | 13 options |
| Control Type | Touch Screen, Remote Control |
| Special Features | LED Flame Effect, Adjustable Flame, Timer, Adjustable Thermostat, Overheat Protection |
| Installation Type | Wall Mounted, Recessed |
8. Warranty and Support
Mystflame products are manufactured to high-quality standards. For warranty information or technical support, please refer to the contact details provided with your purchase or visit the official Mystflame website.
Please retain your proof of purchase for warranty claims.