Helix Midnight Luxe Mattress (Queen, Medium) Instruction Manual

1. Product Overview

The Helix Midnight Luxe Mattress in Queen size offers a medium feel, rated 6 out of 10 on the firmness scale (10 being the firmest). It is designed to provide personalized support and pressure relief, particularly beneficial for side sleepers and those who change positions frequently during the night.

Key features include:

• Personalized Support: Features 3 foam layers for tailored pressure relief and ergonomic support.
• Breathable Design: A TENCEL premium quilted pillow top enhances comfort and maximizes airflow.
• Enhanced Comfort: Up to 1,000 individually wrapped steel coils provide targeted zoned lumbar support for spinal alignment and back pressure relief. A reinforced perimeter minimizes motion transfer.
• Quality Materials: This mattress is Fiberglass-free, GREENGUARD Gold certified, and made with CertiPUR-US certified foams.

2. Setup Instructions

The Helix Midnight Luxe Mattress is delivered compressed in a box for convenient shipping and handling. Follow these steps for easy setup:

1. Unpack: Carefully remove the mattress from its shipping box.
2. Unroll: Place the rolled mattress onto your bed frame or foundation. Carefully cut open the outer plastic layer.
3. Unwrap & Unwind: Remove the remaining plastic packaging. The mattress will begin to expand immediately. Allow 24-48 hours for the mattress to fully decompress and reach its intended shape and firmness.

3. Operating Features

The Helix Midnight Luxe is engineered for optimal sleep experience with specific features:

• Medium Firmness: With a 6 out of 10 firmness rating, it offers a balanced feel that contours to your hips and shoulders without excessive sinking.
• Targeted Support: The zoned lumbar support system within the steel coils promotes proper spinal alignment, reducing back pressure.
• Cooling Options: The TENCEL pillow top naturally enhances airflow. For additional cooling, GlacioTex Cooling covers are available as an upgrade.

4. Maintenance

To ensure the longevity and performance of your Helix Midnight Luxe Mattress, consider the following general maintenance tips:

• Rotation: Rotate your mattress 180 degrees every 3-6 months to promote even wear and extend its lifespan.
• Cleaning: Spot clean any spills immediately using a mild detergent and a damp cloth. Avoid saturating the mattress.
• Protection: Use a mattress protector to shield against spills, stains, and allergens.
• Ventilation: Ensure adequate airflow around the mattress by using a suitable bed frame or foundation.

5. Troubleshooting

If you encounter any issues with your Helix Midnight Luxe Mattress, please consider the following:

• Initial Odor: A new mattress may have a slight odor upon unboxing. This is normal and will dissipate within a few days in a well-ventilated room.
• Adjustment Period: It can take up to 30 days for your body to adjust to a new mattress. Give yourself time to adapt to the new support and comfort.
• Sagging/Indentation: Ensure your mattress is on a supportive, flat foundation. Excessive sagging may be covered under warranty.

For further assistance, please refer to the warranty information or contact Helix customer support.

6. Specifications

7. Official Product Videos

8. Warranty and Support

Your Helix Midnight Luxe Mattress comes with a 120-night sleep trial, allowing you to experience the mattress in your home. Additionally, it is backed by a Limited Lifetime Warranty, covering manufacturing defects and excessive sagging.

For any questions, warranty claims, or support, please contact 3Z Brands, the manufacturer.