1. Product Overview
The GOBOULT W20 Truly Wireless Earbuds offer a high-quality audio experience with advanced features such as Zen™ ENC Mic for clear calls, 45ms low latency for gaming, and 13mm bass drivers for rich sound. Designed for convenience, they provide up to 40 hours of playtime with the charging case and support Type-C fast charging. The earbuds are also IPX5 water-resistant, making them suitable for various activities.
2. Setup
2.1. Charging the Earbuds and Case
Before first use, fully charge the GOBOULT W20 earbuds and their charging case. Connect the provided Type-C charging cable to the charging port on the case and a compatible USB power source. The LED indicators on the case will show the charging status. A 10-minute charge provides approximately 120 minutes of playtime.
2.2. Pairing with Your Device
- Ensure the earbuds are charged.
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by flashing LED lights.
- On your device (smartphone, tablet, laptop), enable Bluetooth.
- Search for available Bluetooth devices and select "GOBOULT W20" from the list.
- Once connected, the earbuds' LED indicators will stop flashing, and you will hear a confirmation tone.
The GOBOULT W20 utilizes Bluetooth 5.3 for stable and efficient pairing, featuring 'Blink & Pair' technology for quick connections.
3. Operating Instructions
3.1. Touch Controls
The GOBOULT W20 earbuds feature intuitive touch controls for managing audio playback, calls, and voice assistants.
| Action | Function |
|---|---|
| Single Tap | Play/Pause Music, Answer/End Call |
| Double Tap (Right Earbud) | Next Track |
| Double Tap (Left Earbud) | Previous Track |
| Triple Tap (Right Earbud) | Volume Up |
| Triple Tap (Left Earbud) | Volume Down |
| Long Press (2 seconds) | Activate Voice Assistant (Google Assistant/Siri) |
| Four Taps | Toggle Game/Music Mode |
3.2. Call Quality with Zen™ ENC Mic
The Zen™ Environmental Noise Cancellation (ENC) Mic technology reduces background noise during calls, ensuring clear voice transmission even in noisy environments.
3.3. Low Latency Gaming Mode
Activate the 45ms ultra-low latency mode for a synchronized audio-visual experience, particularly beneficial for gaming. This minimizes audio delay, providing a competitive advantage.
3.4. Voice Assistant Activation
Long press the touch sensor on either earbud to activate your device's voice assistant (Google Assistant or Siri). You can then issue commands verbally.
4. Maintenance
4.1. Water Resistance (IPX5)
The GOBOULT W20 earbuds are rated IPX5 water-resistant, meaning they can withstand sweat and light splashes of water. They are not designed for submersion in water. Avoid exposing them to heavy rain or showering.
4.2. Cleaning
To maintain optimal performance and hygiene, regularly clean your earbuds. Use a soft, dry, lint-free cloth to wipe the earbuds and charging case. For ear tips, you may gently remove them and clean with a mild soap solution, then rinse and dry thoroughly before reattaching. Avoid using abrasive materials or harsh chemicals.
5. Troubleshooting
If you encounter issues with your GOBOULT W20 earbuds, refer to the following common solutions:
- No Sound/Connectivity Issues:
- Ensure both earbuds are charged.
- Verify Bluetooth is enabled on your device and the earbuds are selected.
- Try unpairing and re-pairing the earbuds with your device.
- Restart your device.
- Ensure no other devices are actively connected to the earbuds.
- Earbuds Not Charging:
- Check if the charging cable is securely connected to both the case and the power source.
- Ensure the charging case itself has power.
- Clean the charging contacts on both the earbuds and inside the case with a dry cotton swab.
- Try a different Type-C charging cable and power adapter.
- One Earbud Not Working:
- Place both earbuds back into the charging case, close the lid, wait a few seconds, then open it again.
- Ensure both earbuds are charged.
- Perform a factory reset (refer to manufacturer's specific instructions if available, or try holding the touch sensors for an extended period while in the case).
- Poor Call Quality:
- Ensure the Zen™ ENC Mic is not obstructed.
- Move to a quieter environment if possible.
- Check your device's network signal strength.
6. Specifications
| Feature | Detail |
|---|---|
| Model Name | W20 (Airbass Earbuds) |
| Connectivity Technology | Bluetooth 5.3, Wireless |
| Bluetooth Range | 10 Metres |
| Audio Driver Size | 13 Millimetres |
| Impedance | 16 Ohm |
| Frequency Response | 20-20000 Hz |
| Sensitivity | 97 dB |
| Noise Control | Passive Noise Cancellation, Zen™ ENC Mic |
| Audio Latency | 45 Milliseconds |
| Battery Life (Earbuds) | Up to 35 Hours (total with case) |
| Carrying Case Battery Life | Up to 40 Hours (total playtime) |
| Charging Time | 90 Minutes (for full charge) |
| Charging Port | Type-C Fast Charging Jack |
| Water Resistance Level | IPX5 (Water Resistant, Sweatproof, Rainproof, Splashproof) |
| Control Type | Touch Control, Volume Control, Call Control, Voice Assistant (Google Assistant, Siri) |
| Material | Plastic |
| Item Weight | 52.6 Grams |
| Product Dimensions | 4.7 x 8.8 x 9.9 cm |
| Included Components | Extra Pair of Eartips |
| Country of Origin | India |
7. Warranty and Support
7.1. Manufacturer's Warranty
The GOBOULT W20 Truly Wireless Earbuds come with a 1 Year Manufacturer's Warranty from the date of purchase. Please retain your proof of purchase for warranty claims.
7.2. Manufacturer and Importer Information
Manufacturer: Boult, B-67 Wazirpur Industrial Area, New Delhi 110052, India
Packer & Importer: Exotic Mile Pvt. Ltd., B67 Wazirpur Industrial Area, New Delhi 110052, India
For further assistance or support, please refer to the contact information provided with your product packaging or visit the official GOBOULT support website.
