Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Menborn G12-5G-2PC 2.5K 4MP Outdoor Security Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
Package Contents
Verify that all items listed below are included in your package:
- G12 Camera (2 units)
- Power Adapter
- User Manual
- Screw Kit for installation
Product Overview
The Menborn G12-5G-2PC is an outdoor security camera designed for comprehensive surveillance. It features 2.5K 4MP resolution, 360° pan and tilt capabilities, color night vision, two-way audio, and IP65 weather resistance.

Image: The Menborn G12-5G-2PC camera showcasing its key features including 2.5K HD, 4MP resolution, Starlight Color Night Vision, Motion Detection, Siren Alarm, Two-way Audio, IP65 Weatherproof rating, TF Card and Cloud Storage options, and Multi-user Sharing capability.

Image: The Menborn G12-5G-2PC camera demonstrating its IP65 weatherproof design, capable of withstanding rain and other harsh weather conditions.
Setup
1. Physical Installation
Select a suitable outdoor location for mounting the camera, ensuring a clear field of view and access to a power source. Use the provided screw kit to securely mount the camera to a wall or other stable surface. Ensure the camera is positioned to cover the desired surveillance area.

Image: A person installing the Menborn G12-5G-2PC camera on an exterior wall, demonstrating the mounting process.
2. App Download and Account Creation
Download the official Menborn security camera application from your smartphone's app store (available on Android and iOS). Follow the on-screen instructions to create a new user account or log in if you already have one.

Image: A smartphone displaying the Menborn security camera application interface, used for managing camera settings and viewing live feeds.
3. Camera Connection to Wi-Fi
- Power on the camera by connecting it to the power adapter.
- Open the Menborn app and select 'Add Device'.
- Follow the in-app instructions to connect the camera to your 2.4GHz or 5GHz Wi-Fi network. The camera supports dual-band Wi-Fi.
- Scan the QR code displayed in the app with the camera lens when prompted.
- Once connected, the camera will automatically reconnect if power is temporarily lost.

Image: Two Menborn G12-5G-2PC cameras alongside a smartphone screen indicating successful connection to both 5G and 2.4G Wi-Fi networks.
Operating Instructions
1. Live View and Pan/Tilt Control
Access the live video feed through the app. Use the on-screen controls to pan the camera horizontally up to 355 degrees and tilt vertically up to 100 degrees to adjust the viewing angle.

Image: A comparison demonstrating the superior clarity of the Menborn 4MP resolution for day and night vision compared to other cameras.
2. Two-Way Audio
The camera includes a built-in microphone and speaker. Use the two-way audio feature in the app to communicate with individuals near the camera, such as visitors or delivery personnel.

Image: A family using the two-way audio feature of the Menborn G12-5G-2PC camera to communicate, illustrating real-time interaction.
3. Night Vision Modes
The camera offers three night vision modes:
- Infrared Mode: Provides clear black and white video in low light conditions.
- Full Color Mode: Utilizes the integrated floodlight to provide full-color video at night.
- Intelligent Mode: Automatically switches to full-color mode when motion is detected in the dark.

Image: A visual comparison showing the difference between traditional night vision and the enhanced clarity of Menborn's Starlight Color Night Vision.
4. Motion Detection and Alarm
Configure motion detection settings in the app. The camera can detect motion and send app notifications. It also features AI human detection to reduce false alarms. An alarm can be activated upon motion detection to deter intruders.

Image: The Menborn G12-5G-2PC camera demonstrating AI human detection and alarm functionality, with a notification on a smartphone.
5. Recording and Storage
The camera supports continuous recording. Recorded videos can be stored on a microSD card (up to 256GB, not included) or via optional cloud storage. A 7-day free trial for cloud storage is typically provided.

Image: The Menborn G12-5G-2PC camera highlighting its TF card slot for local storage and the availability of cloud storage for continuous recording.
6. Alexa Integration
The camera is connectible with Amazon Alexa. Follow the instructions in the app or your Alexa device settings to link your camera and view live feeds using voice commands.

Image: A user interacting with an Amazon Echo Show device, demonstrating how to view the camera feed via Alexa voice commands.
Maintenance
1. Cleaning
Regularly clean the camera lens and housing with a soft, damp cloth to remove dust and dirt. Do not use harsh chemicals or abrasive materials that could damage the camera.
2. Firmware Updates
Check the camera app periodically for available firmware updates. Keeping the firmware updated ensures optimal performance, security, and access to new features.
Troubleshooting
- Camera not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz or 5GHz and the signal strength is adequate at the camera's location. Verify the Wi-Fi password is correct.
- No image or poor image quality: Check the power connection. Ensure the lens is clean and free from obstructions. Adjust camera position for better lighting.
- Motion detection not working: Verify motion detection is enabled in the app and sensitivity settings are appropriate. Ensure the camera's field of view is clear.
- Two-way audio issues: Check microphone and speaker settings in the app. Ensure your phone's volume is up.
- SD card not recording: Ensure the SD card is correctly inserted, formatted, and not full. Check recording settings in the app.
Specifications
| Feature | Specification |
|---|---|
| Model Name | G12-5G-2PC |
| Product Dimensions (L x W x H) | 8.9 x 18.6 x 11.8 cm |
| Weight | 760 grams |
| Manufacturer | Menborn |
| Recommended Uses | Outdoor Security, Indoor Security |
| Connectivity Technology | Wired, Wi-Fi (2.4Ghz & 5Ghz) |
| Special Features | Two-Way Audio, Motion Detector, Local Recording, HD Resolution, PTZ Technology |
| Compatible Devices | Smartphone (Android, iOS) |
| Power Source | Electric Cable (220 Volts, 5 Watts) |
| Controller Type | Amazon Alexa, Android, Google Assistant |
| Mounting Type | Wall Mount |
| Color | White (4 MP, 2 packs) |
| Form Factor | Dome |
| Installation Type | Screw-in |
| Material | Plastic |
| Water Resistance Level | IP65 (Waterproof) |
| Alert Type | Motion Only |
| Light Source Type | Infrared |
| Effective Capture Resolution | 4 Megapixels (2.5K) |
| International Protection Rating | IP65 |
| Control Method | Application |
| Batteries Required | No |
| Viewing Angle | 355 Degrees (Pan) |
| Optical Zoom | 3x |
| Focus Type | Auto Focus |
| Zoom Type | Digital Zoom (12x Ratio) |
| Optical Sensor Technology | CMOS |
| Max Supported Flash Memory Size | 256 GB (Micro SD) |
| Video Encoding | H.265 |
| Video Capture Format | MP4 |
| Night Vision Range | 10 Meters |
| Night Vision Type | Starlight |
| Number of IR LEDs | 6 |
Warranty and Support
Menborn products typically come with a manufacturer's warranty. Please refer to the warranty information provided with your purchase or contact Menborn customer support for details regarding warranty coverage and service.
For technical assistance, troubleshooting, or any product-related inquiries, please contact Menborn customer support through the contact information provided in the product packaging or on the official Menborn website. Professional live chat service is often available for quick responses and step-by-step guidance.
