1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your MEDION MD11960 Nugget Ice Maker. Please read these instructions thoroughly before first use and retain them for future reference.
2. Safety Instructions
- Ensure the appliance is placed on a stable, level surface away from direct sunlight and heat sources.
- Do not immerse the appliance, power cord, or plug in water or other liquids.
- Always unplug the ice maker before cleaning or when not in use.
- Keep children and pets away from the appliance during operation.
- Use only potable water in the water reservoir.
- Do not operate the appliance with a damaged cord or plug. Contact qualified service personnel for repairs.
- Ensure adequate ventilation around the appliance.
3. Product Overview
The MEDION MD11960 is a compact nugget ice maker designed for convenient production of chewable ice. It features a 2-liter water reservoir, a quick ice production cycle, an intuitive touch control panel, and a self-cleaning function.

Figure 3.1: Front view of the MEDION MD11960 Nugget Ice Maker. The appliance is silver with a black top panel featuring touch controls and a clear window on the front to view the ice basket.

Figure 3.2: The MEDION MD11960 ice maker with its front panel open, revealing a basket full of freshly made nugget ice.

Figure 3.3: A collage demonstrating the versatility of nugget ice, shown in cocktails, soft drinks, and for chilling seafood.
Components:
- Ice Maker Unit
- Removable Ice Basket
- Ice Scoop
- User Manual
4. Setup
- Unpacking: Carefully remove the ice maker from its packaging. Retain packaging materials for future transport or storage.
- Placement: Place the appliance on a firm, level surface. Ensure there is at least 10 cm (4 inches) of space around the unit for proper ventilation. Avoid placing it near heat sources or in direct sunlight.
- Initial Cleaning: Before first use, clean the interior of the ice maker, including the water reservoir and ice basket, with a mild detergent and warm water. Rinse thoroughly and dry.
- Power Connection: Plug the power cord into a grounded electrical outlet.
5. Operating Instructions
- Fill Water Reservoir: Open the top lid and fill the water reservoir with potable water up to the MAX fill line. The reservoir has a 2-liter capacity.
- Power On: Press the power button on the touch control panel to turn on the ice maker.
- Ice Production: The ice maker will automatically begin the ice production cycle. The first batch of nugget ice is typically ready in approximately 5 minutes.
- Ice Collection: As ice is produced, it will drop into the removable ice basket. When the basket is full, the appliance will pause production. Use the provided ice scoop to remove ice.
- Continuous Operation: The ice maker will continue to produce ice as long as there is water in the reservoir and the ice basket is not full. Refill the water reservoir as needed.
- Power Off: Press the power button again to turn off the ice maker when not in use.

Figure 5.1: The removable ice basket filled with nugget ice, with an ice scoop ready for use. This illustrates the ease of collecting freshly made ice.

Figure 5.2: Close-up of the touch control panel on the top of the MEDION MD11960. The panel features intuitive icons for power, ice production, and self-cleaning functions.
6. Maintenance
6.1 Self-Cleaning Function
The MEDION MD11960 features a convenient self-cleaning function to maintain hygiene and performance.
- Ensure the water reservoir is filled with clean water.
- Press the dedicated self-cleaning button on the control panel.
- The appliance will run a cleaning cycle. Once complete, drain the water as described in Section 6.2.

Figure 6.1: The MEDION MD11960 during its self-cleaning cycle, showing water circulating within the unit. This function helps maintain internal hygiene.
6.2 Regular Cleaning and Draining
- Daily: Empty the ice basket and any remaining water from the reservoir if the appliance will not be used for an extended period.
- Weekly: Clean the removable ice basket and scoop with warm, soapy water. Wipe down the exterior of the unit with a damp cloth.
- Draining Water: To drain water from the unit, locate the drain plug, typically at the bottom or side of the appliance. Place a container underneath and remove the plug to allow water to flow out. Reinsert the plug securely after draining.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice | No water in reservoir; power issue; ambient temperature too high. | Fill water reservoir; check power connection; ensure proper ventilation. |
| Ice production is slow | Water temperature too high; poor ventilation; dirty condenser. | Use colder water; ensure adequate space around the unit; clean the condenser (refer to service manual if needed). |
| Appliance is noisy | Normal operation sounds; unit not level; internal component issue. | Ensure unit is on a level surface. If noise is excessive or unusual, contact support. |
| Ice basket always contains water | This is normal for nugget ice makers as ice melts and water is recycled. | No action required. Ensure regular draining and cleaning. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | MD11960 |
| Brand | MEDION |
| Product Dimensions | 38D x 26B x 34H cm |
| Weight | 10.2 kg |
| Water Reservoir Capacity | 2 Liters |
| Wattage | 150 watts |
| Voltage | 220 Volts |
| Refrigerant | R134a |
| Material | Stainless Steel |
| GTIN | 04061275225372 |

Figure 8.1: Visual representation of the MEDION MD11960 Ice Maker with its key dimensions: 38 cm depth, 26 cm width, and 34 cm height.
9. Warranty and Support
Your MEDION MD11960 Nugget Ice Maker is manufactured by MEDION. For warranty claims or technical support, please refer to the contact information provided with your purchase documentation or visit the official MEDION website.
The standard return policy allows for returns within 31 days of purchase, subject to the retailer's terms and conditions.
For further assistance, please contact MEDION customer service.







