COCOCAM ZY-C5
COCOCAM 4G LTE Outdoor Solar Security Camera User Manual
Model: ZY-C5
Introduction
Thank you for choosing the COCOCAM 4G LTE Outdoor Solar Security Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your camera. Please read this manual thoroughly before use to ensure proper functionality and to maximize the benefits of your device. This camera is designed for outdoor surveillance in areas without Wi-Fi access, utilizing 4G LTE connectivity and solar power for continuous operation.
Safety Information
Please observe the following safety precautions to prevent damage to the product or injury to yourself and others:
- Ensure the camera is installed securely to prevent it from falling.
- Do not expose the camera to extreme temperatures outside its operating range (-20°C to 50°C).
- Keep the camera and solar panel away from open flames or heat sources.
- Do not attempt to disassemble or modify the camera. This will void the warranty.
- Use only the provided accessories and power sources.
- Ensure all cables are properly connected and secured to prevent tripping hazards or damage.
- Dispose of batteries according to local regulations.
Package Contents
Verify that all items are present in your package:
- 1x 4G Camera
- 1x Solar Panel
- 1x USB Charging Cable
- 1x Solar Panel Bracket
- 1x Screw Bag for Camera
- 1x Screw Bag for Solar Panel
- 1x Instruction Manual
Product Overview
The COCOCAM 4G LTE Outdoor Solar Security Camera (Model ZY-C5) is a wireless surveillance solution designed for remote locations without Wi-Fi. It features 2K resolution, pan-tilt-zoom (PTZ) capabilities, and is powered by a 10000mAh battery and a 6W solar panel. The camera supports 4G LTE connectivity via a SIM card for real-time monitoring and alerts.

Image: The COCOCAM 4G LTE Outdoor Solar Security Camera, featuring its main unit, solar panel, and a smartphone displaying the live camera feed.
Setup
1. SIM Card Installation
The camera operates using a 4G LTE SIM card, making it ideal for areas without Wi-Fi. A SIM card is pre-installed for convenience.
Image: The COCOCAM 4G LTE camera installed outdoors, connected to its solar panel, highlighting its independence from Wi-Fi.
- Locate the SIM card slot on the camera, usually protected by a rubber cover.
- If replacing, gently press the existing SIM card to eject it.
- Insert the Nano-SIM (4FF) card into the slot, ensuring correct orientation.
- Close the rubber cover firmly to maintain IP66 water resistance.
2. Charging and Solar Panel Setup
The camera is powered by a 10000mAh rechargeable battery, continuously charged by the included 6W solar panel.
Image: The COCOCAM 4G LTE camera and its solar panel mounted on an exterior wall, illustrating the solar power connection for uninterrupted power.
- Connect the solar panel cable to the charging port on the camera.
- Position the solar panel in a location that receives maximum direct sunlight throughout the day for optimal charging efficiency.
- For initial setup or if the battery is low, you can also charge the camera using the provided USB cable.
3. Mounting the Camera
The camera is designed for easy wall mounting.
Image: The COCOCAM 4G LTE camera demonstrating its wide field of view with 355-degree horizontal pan and 90-degree vertical tilt.
- Choose a suitable mounting location that provides the desired viewing angle and is within reach of the solar panel cable.
- Use the provided screw bag to securely attach the camera bracket to the wall.
- Attach the camera to the mounted bracket.
- Adjust the camera's angle to cover the desired surveillance area.
4. App Installation and Initial Connection
Control and monitor your camera remotely via the dedicated mobile application.
- Download the CloudEdge app from your smartphone's app store (Android/iOS).
- Register for an account and log in.
- Follow the in-app instructions to add your COCOCAM camera. This typically involves scanning a QR code on the camera or entering its device ID.
- Once connected, you can access the live feed and configure settings.
Operating the Camera
1. Live View and PTZ Control
Access real-time video and control the camera's movement.
- Open the CloudEdge app and select your camera to view the live feed.
- Use the on-screen controls to pan (355° horizontal) and tilt (90° vertical) the camera, providing comprehensive coverage of your area.
2. Two-Way Audio
Communicate with visitors or deter intruders using the built-in microphone and speaker.
- Tap the microphone icon in the live view to speak through the camera.
- The camera's speaker will transmit your voice, and you can hear audio from the camera's location.
3. Night Vision
The camera provides clear visibility even in low-light conditions.
Image: Comparison of day and 2K full-color night vision captured by the COCOCAM camera, demonstrating its clarity in various lighting conditions.
- The camera automatically switches to night vision mode in low light.
- Enjoy full-color night vision up to 25 meters with white light, and up to 30 meters with infrared.
4. Smart Detection and AI Analysis
Receive accurate alerts with advanced detection features.
Image: The COCOCAM 4G LTE camera demonstrating its AI-powered human detection, distinguishing people from other movements and sending precise alerts.
- The PIR human detection technology reduces false alarms by focusing on human shapes.
- Customize alarm areas and utilize the smart light and sound alarm system for enhanced security.
5. Storage Options
Recorded footage can be stored locally or in the cloud.
- TF Card Storage: The camera supports local storage on a TF (microSD) card up to 128GB (card not included). Ensure the card is formatted before use.
- Cloud Storage: Recorded 6-second fragments can be stored for 7 days of loop coverage (compatible when using the camera's built-in SIM card). COCOCAM offers unlimited data packages and a 7-day free trial for cloud storage.
6. Voice Assistant Integration
Control your camera with voice commands.
- The COCOCAM 4G security camera works with Alexa and Google Assistant.
- Link your camera to your smart home system for convenient voice control and access to live streams.
Maintenance
- Cleaning: Regularly wipe the camera lens and solar panel with a soft, damp cloth to ensure clear images and efficient charging. Do not use harsh chemicals.
- Battery Care: While the solar panel provides continuous charging, ensure the camera receives adequate sunlight. If the camera is stored for extended periods, fully charge the battery before storage and recharge every few months to maintain battery health.
- Software Updates: Check the CloudEdge app periodically for firmware updates to ensure optimal performance and access to new features.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not connecting to 4G network. | No SIM card, incorrect SIM installation, no 4G coverage, SIM PIN active. | Ensure SIM card is correctly inserted and activated. Check 4G signal strength in the area. Disable SIM PIN on another device before inserting. |
| Battery not charging. | Solar panel not receiving enough sunlight, panel dirty, cable disconnected. | Relocate solar panel to a sunnier spot. Clean the solar panel surface. Check cable connection between panel and camera. |
| Poor image quality. | Lens dirty, low light conditions, network issues. | Clean the camera lens. Ensure adequate lighting for optimal image quality. Check 4G signal strength. |
| Frequent false alarms. | Motion detection sensitivity too high, non-human triggers. | Adjust motion detection sensitivity in the app. Utilize human detection and customize alarm zones. |
| Two-way audio not working. | Microphone/speaker blocked, app permissions, volume settings. | Ensure nothing is obstructing the microphone or speaker. Check app permissions for audio access. Adjust volume settings in the app. |
Technical Specifications
| Feature | Specification |
|---|---|
| Model | ZY-C5 |
| Video Capture Resolution | 2K (2304*1296) |
| Connectivity Technology | Wireless (4G LTE) |
| Pan/Tilt Range | Horizontal 355°, Vertical 90° |
| Night Vision Range | Up to 25 meters (color), 30 meters (infrared) |
| Power Source | Solar powered, Battery powered (10000mAh) |
| Solar Panel Wattage | 6W |
| Water Resistance Level | IP66 |
| Operating Temperature | -20°C to 50°C |
| Storage Capacity | TF card up to 128GB (not included) |
| Compatible Devices | Smartphone, Tablet (Android/iOS) |
| Controller Type | Amazon Alexa, Android, Google Assistant, CloudEdge, iPhone |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Product Dimensions | 0.4 x 0.4 x 4 cm; 490 g |
Warranty and Customer Support
COCOCAM is committed to providing high-quality products and excellent customer service. Your product is covered by a standard warranty. For specific warranty details, please refer to the documentation included with your purchase or contact COCOCAM customer support.
If you encounter any issues or have questions regarding your COCOCAM 4G LTE Outdoor Solar Security Camera, please do not hesitate to contact our support team. We offer professional technical support to assist you.
Visit the official COCOCAM store for more information and support: COCOCAM Store
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