1. Product Overview
The SupHomie DC68-03172d-00 Suspension Rods are replacement parts designed for Samsung top load washing machines. These rods play a critical role in maintaining the balance of the washing tub, effectively reducing vibration and shaking during operation. A set of four rods is included in each package.
When a washing machine experiences significant vibration, imbalance, or displays error codes such as 'dc' or 'UE', it often indicates an issue with the suspension system. Replacing worn or damaged suspension rods can restore the washer's balance and normal functionality.
This image displays the four DC68-03172d-00 suspension rods included in the package, designed to support the washing machine tub.
2. Compatibility and Part Numbers
These suspension rods are compatible with various Samsung washing machine models. It is essential to verify compatibility with your specific washer model before installation.
2.1 Compatible Models:
- WA50R5400AV/US
- WA50R5200AW/US
- WA50R5400AW/US
- WA400PJHDWR/AA
- WA40J3000AW/AA
- WA40J3000AW/A2
- WA422PRHDWR/AA
- WA456DRHDSU/AA
- WA456DRHDWR/AA
- WA45H7000AP/A2
- WA45H7000AW/A2
- WA45H7200AP/A2
- WA45H7200AW/A2
- WA45K7600AW/A2
- WA45K7600AW/AA
- WA45M7050AW/A4
- WA45N3050AW/A4
- WA45T3400AP
- WA45T3200AW/A4
- WA45T3400AW/A4
- WA476DSHAWR/A1
- And many more.
2.2 Replaces Part Numbers:
These rods are designed to replace a wide range of part numbers, including but not limited to:
- DC97-16350U
- DC97-05280W
- DC97-16350D
- DC97-16350E
- DC97-05280H
- DC97-05280K
- DC97-05280X
- DC97-16350J
- DC97-16350K
- DC97-16350S
- DC97-16350T
- DC97-18610B
- DC97-18610C
- AP5623264
- AP5669739
- AP6884450
- B01AQHP6N2
- EAP12720841
- EAP4276369
- PS12720841
- PS4221572
- PS4276369
- 3282689
The image highlights the compatibility of these suspension rods with specific Samsung washer models, including WA50R5200AW, WA50R5400AV, and WA45H7000AW. It also lists various part numbers that these rods replace.
3. Safety Information
Before attempting any repair or replacement on your washing machine, always prioritize safety. Failure to follow these guidelines may result in personal injury or damage to the appliance.
- Disconnect Power: Always unplug the washing machine from the electrical outlet before beginning any work.
- Turn Off Water Supply: Close the hot and cold water supply valves connected to the washing machine.
- Wear Protective Gear: Use appropriate personal protective equipment, such as gloves, to prevent injury.
- Consult a Professional: If you are unsure about any step or uncomfortable performing the repair, consult a qualified appliance technician.
4. Installation (Setup)
Replacing the suspension rods typically involves accessing the washer's internal components. The general steps are outlined below. Specific disassembly procedures may vary by washer model; refer to your washer's service manual for detailed instructions.
4.1 Required Tools:
- Screwdriver (Phillips and/or Flathead)
- Pliers (optional)
- Work gloves
4.2 Installation Steps:
- Prepare the Washer: Ensure the washing machine is unplugged and the water supply is turned off. Move the washer away from the wall to allow access to the rear.
- Access the Tub: Depending on your model, you may need to remove the top panel of the washer. This usually involves removing screws from the back or sides and sliding the top panel off.
- Locate Suspension Rods: The suspension rods are typically located at each corner of the washer tub, extending down to the base frame. There are usually four rods.
- Remove Old Rods: Carefully lift the tub slightly to relieve tension on the rod. Disconnect the top of the rod from the tub and the bottom from the washer frame. Note how each rod is oriented before removal.
- Install New Rods: Insert the new DC68-03172d-00 suspension rods in the same manner as the old ones. Ensure the top and bottom connections are secure. It is recommended to replace all four rods simultaneously for optimal balance and performance.
- Verify Fit: Gently push down on the tub to ensure it moves freely and is properly suspended by the new rods. The rods should be 26.4 inches in length.
- Reassemble Washer: Reattach the top panel and any other components removed during disassembly.
- Test Operation: Reconnect the power and water supply. Run a small test cycle to ensure the washer operates smoothly with reduced vibration.
This image illustrates the total length of the suspension rod, which is 26.4 inches (approximately 67 cm). It is crucial to verify this length against your original part before purchase.
5. Operating Instructions
As the DC68-03172d-00 Suspension Rods are replacement components for a washing machine, there are no specific operating instructions for the rods themselves. Once properly installed, they integrate with your washing machine's existing system to ensure stable and balanced operation during wash cycles. Continue to operate your Samsung top load washer according to its original manufacturer's instructions.
6. Maintenance
Suspension rods are designed for long-term durability, but their lifespan can be affected by factors such as load size, frequency of use, and balance of loads. While direct maintenance on the rods is not typically required, consider the following to prolong their life and the overall health of your washing machine:
- Balance Loads: Avoid overloading the washer and distribute laundry evenly in the tub to prevent excessive strain on the suspension system.
- Regular Inspection: If you notice increased vibration or noise during cycles, it may be an early sign of suspension rod wear. Inspect the rods if accessible, or consult a technician.
- Clean Washer: Periodically clean your washing machine to prevent buildup that could affect balance or component function.
A detailed view of the suspension rod's construction, emphasizing its high-quality materials, rigorous manufacturer testing, adherence to OEM standards, and design for long-lasting, effective performance.
7. Troubleshooting
If your washing machine exhibits certain symptoms, it may indicate that the suspension rods need replacement. The DC68-03172d-00 rods are designed to address the following common issues:
- Washing machine loses balance: The tub becomes unstable, especially during spin cycles.
- 'dc' or 'UE' code error: These error codes often signal an imbalance issue that the suspension rods are meant to prevent.
- Excessive vibration or shaking: The washer shakes violently or moves across the floor during operation.
If you experience these symptoms after installing new rods, double-check the installation to ensure all rods are correctly seated and that the tub is balanced. If the problem persists, other washer components may require inspection by a qualified technician.
This visual aid identifies common issues that indicate a need for suspension rod replacement, such as the washing machine losing balance, displaying a 'dc' fault code, or experiencing excessive vibration and shaking during operation.
8. Specifications
| Attribute | Value |
|---|---|
| Part Number | DC68-03172d-00 |
| Item Weight | 1.78 pounds |
| Product Dimensions | 27.3 x 3.7 x 1.8 inches |
| Item Model Number | DC68-03172d-00 |
| Included Components | 4 x DC68-03172d Suspension Rods |
| Length of Rod | 26.4 inches (67 cm) |
| Material | High quality spring steel |
This image provides specific measurements for the spring and cap sections of the suspension rod, indicating a spring length of 5.5 inches and a cap diameter of 1.3 inches. These dimensions are important for ensuring proper fit.
9. Warranty and Support
SupHomie products are designed for quality and performance. For any questions regarding compatibility, installation, or product performance, please reach out to SupHomie customer support. SupHomie offers a one-year return and exchange policy for their products.
You can typically find support contact information on the SupHomie storefront or by utilizing the customer questions and answer section on the product's retail page.