Rocktone K04-20W-2
Rocktone Indoor/Outdoor Security Camera User Manual
Model: K04-20W-2 | Brand: Rocktone
1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Rocktone Indoor/Outdoor Security Camera. This camera supports both 5GHz and 2.4GHz dual-band Wi-Fi, offering flexible connectivity and enhanced performance. Designed for comprehensive home security, it features 1080P high-resolution video, color night vision, two-way audio, smart motion detection, and continuous recording capabilities. Please read this manual thoroughly before using the product to ensure proper setup and functionality.

Image: Two Rocktone security cameras, illustrating the product design and integration with a smartphone application for monitoring.
2. What's in the Box
Please verify that all components are present in your package:
- 2 x Rocktone Indoor/Outdoor Security Cameras
- 2 x USB Cables/Power Adapters
- 2 x Mounting Brackets
- 2 x Screw Packs (for mounting)
- 1 x User Manual
3. Product Features
Your Rocktone security camera is equipped with advanced features to provide reliable surveillance:
3.1. Dual-Band Wi-Fi Connectivity
Supports both 5GHz and 2.4GHz Wi-Fi networks, offering improved network performance, stability, and compatibility with various home and office environments. This reduces interference and provides faster data transmission.

Image: A Rocktone camera highlighting its compatibility with both 2.4GHz and 5GHz Wi-Fi networks for enhanced connectivity.
3.2. Full Color Night Vision & 1080P Resolution
Equipped with two built-in white light spotlights, the camera provides full-color images even in low-light conditions, unlike traditional infrared-only night vision. The 1080p high-definition resolution ensures clear and detailed video footage.

Image: A smartphone screen demonstrating the camera's color night vision capability with an active spotlight, showing a brightly lit outdoor scene at night.
3.3. Smart Motion & Sound Detection
Utilizes advanced artificial intelligence to detect motion and sound. When triggered, the camera can emit an audible beep (configurable) and send instant alert messages to your phone, allowing for real-time monitoring and security responses.

Image: A scene depicting a child and a dog, with a smartphone notification indicating 'Motion Detected', illustrating the camera's real-time alert feature.

Image: A baby crying in a crib, accompanied by a smartphone notification for 'Sound Detected', demonstrating the camera's sound detection alarm function.
3.4. Smooth Two-Way Audio
A built-in microphone and speaker enable clear two-way communication, allowing you to interact with family members, children, or pets remotely through the camera's app.

Image: A split image showing a child interacting with the camera and an adult speaking into a smartphone, illustrating the two-way audio feature for remote communication.
3.5. 24/7 Continuous Recording & Flexible Storage
Supports continuous 24/7 recording when an SD card (up to 128GB, not included) is inserted. Cloud storage options are also available, including a 7-day free trial, ensuring important moments are captured and securely stored.

Image: A security camera with a visual representation of continuous recording, alongside icons indicating support for both local SD card storage and cloud storage.
3.6. IP65 Weatherproof Design
The camera is designed to withstand outdoor weather conditions, operating effectively in temperatures ranging from -4°F to 122°F (-20°C to 50°C). Its waterproof construction ensures reliable performance in rain or snow.

Image: A security camera depicted in both rainy and snowy environments, demonstrating its IP65 weatherproof capabilities for outdoor use.
3.7. Wide Viewing Angle
Offers a 120-degree viewing angle, providing extensive coverage of your monitored area with fewer blind spots.

Image: An aerial view of a living room with a security camera mounted on the wall, illustrating its wide 120-degree viewing angle for comprehensive coverage.
3.8. Smart Home Compatibility
Seamlessly integrates with Amazon Alexa and Google Assistant, allowing you to view live camera feeds and control certain functions using voice commands.

Image: A woman in a kitchen interacting with an Amazon Alexa device, demonstrating the camera's compatibility with both Alexa and Google Assistant for voice control.
3.9. Multi-User Sharing
The camera's access can be securely shared with multiple family members, allowing everyone to monitor the property and receive alerts.

Image: A collage of individuals using smartphones to view camera feeds, representing the feature to share camera access with family members.
4. Quick Setup Guide
Follow these steps for a quick and easy setup of your Rocktone security camera. For more detailed instructions, refer to the full user manual included in the package.
- Connect Power: Plug the camera into a power source using the provided USB cable and power adapter.
- Download App: Download the "TinoSec" app from the App Store (iOS) or Google Play Store (Android).
- Enable Bluetooth: Ensure Bluetooth is enabled on your smartphone for initial device discovery.
- Add Device: Open the TinoSec app, follow the on-screen prompts to add a new device, and connect it to your Wi-Fi network (2.4GHz or 5GHz).
- Start Viewing: Once connected, you can begin monitoring your live feed and configuring camera settings.

Image: A visual guide illustrating the five quick steps for setting up the Rocktone security camera, from power connection to live viewing.
5. Operating Instructions
5.1. Live View and Playback
Access the TinoSec app to view the live feed from your camera. Use the playback feature to review recorded footage stored on your SD card or cloud storage.
5.2. Adjusting Night Vision Mode
In the app settings, you can switch between infrared night vision and full-color night vision. The color night vision mode automatically activates the built-in spotlights when ambient light is low.
5.3. Configuring Motion and Sound Alerts
Navigate to the camera settings in the TinoSec app to customize motion detection sensitivity, define detection zones, and enable/disable sound detection. You can also choose to receive push notifications and set an audible alarm on the camera when motion or sound is detected.
5.4. Using Two-Way Audio
While viewing the live feed, tap the microphone icon in the app to speak through the camera's speaker. Tap the speaker icon to listen to audio from the camera's environment.
5.5. Managing Storage
Insert a Micro SD card (up to 128GB, not included) into the designated slot for local 24/7 continuous recording. Manage cloud storage subscriptions and access recorded events through the TinoSec app.
5.6. Integrating with Smart Assistants
Follow the instructions within the TinoSec app to link your camera with Amazon Alexa or Google Assistant. Once linked, you can use voice commands to display the camera feed on compatible smart displays.
6. Installation
Your Rocktone security camera offers versatile mounting options:
- Tabletop Mount: Place the camera on any flat surface for easy positioning.
- Wall Mount: Use the provided mounting bracket and screws to secure the camera to a wall.
- Ceiling Mount: The camera can also be mounted to the ceiling using the bracket and screws for an elevated view.
Ensure the camera is positioned to cover the desired area, taking advantage of its 120-degree viewing angle. For outdoor installations, ensure the power connection is protected from direct weather exposure, despite the camera's IP65 weatherproof rating.
7. Maintenance
7.1. Cleaning
Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners that could damage the device.
7.2. Environmental Conditions
The camera is designed for operation in temperatures between -4°F to 122°F (-20°C to 50°C). While it is IP65 waterproof, prolonged exposure to extreme conditions outside this range may affect performance. Ensure proper ventilation if installed in an enclosed space.
7.3. Firmware Updates
Periodically check the TinoSec app for available firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
8. Troubleshooting
If you encounter issues with your Rocktone security camera, consider the following common solutions:
- No Power: Ensure the power adapter is securely connected to both the camera and a working electrical outlet.
- Wi-Fi Connection Issues: Verify your Wi-Fi network is active and that you are connecting to the correct 2.4GHz or 5GHz band. Ensure the camera is within range of your Wi-Fi router. Try restarting your router and the camera.
- App Not Connecting: Make sure your smartphone's Bluetooth is enabled during initial setup. Ensure the TinoSec app is updated to the latest version.
- Poor Video Quality: Check your Wi-Fi signal strength. A weak signal can affect video streaming quality. Ensure the camera lens is clean.
- Motion Detection Not Working: Review the motion detection settings in the TinoSec app, including sensitivity and detection zones.
- Two-Way Audio Problems: Check the volume settings on your smartphone and within the TinoSec app. Ensure there are no obstructions blocking the camera's microphone or speaker.
If problems persist, please refer to the support section of the TinoSec app or contact Rocktone customer support.
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | K04-20W-2 |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Video Capture Resolution | 1080p |
| Connectivity Protocol | Wi-Fi (5GHz & 2.4GHz Dual-Band) |
| Controller Type | Amazon Alexa, Google Assistant |
| Power Source | Corded Electric |
| Mounting Type | Tabletop Mount, Ceiling Mount, Wall Mount |
| Viewing Angle | 120 Degrees |
| Night Vision Range | 33 Feet |
| Low Light Technology | Night Color (with Spotlight) |
| Water Resistance Level | Waterproof (IP65) |
| Operating Temperature | -4°F to 122°F (-20°C to 50°C) |
| Flash Memory Type | Micro SD (up to 128GB) |
| Alert Type | Audio and Motion |
| Material | Acrylonitrile Butadiene Styrene (ABS) |
| Item Weight | 12.6 ounces |
| Dimensions | 5.35 x 4.8 x 3.23 inches |
10. Warranty & Support
Rocktone is committed to providing high-quality products and customer satisfaction. Your Rocktone security camera comes with a commitment to lifetime after-sales service.
For technical assistance, troubleshooting, or any inquiries regarding your product, please:
- Refer to the comprehensive FAQ section within the TinoSec mobile application.
- Visit the official Rocktone support website (if available).
- Contact Rocktone customer support directly through the contact information provided in the TinoSec app or on the product packaging.
Please retain your purchase receipt for warranty purposes.
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