Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Defender PhoenixHD Wireless Security Camera System. Please read this manual thoroughly before using the product to ensure proper setup and functionality.
The Defender PhoenixHD system offers a true plug-and-play experience with a 10.1" touchscreen monitor and HD security cameras, designed for reliable surveillance without requiring Wi-Fi.
Package Contents
Verify that all components are present in your package:
- 10.1" Touchscreen Monitor with built-in speaker and microphone
- 4 HD Security Cameras with built-in microphones
- Power Adapters for Monitor and Cameras
- Mounting Hardware (screws, anchors)
- 128GB MicroSD Card
- User Manual (this document)

Image: Overview of the Defender PhoenixHD system components, showing the 10.1-inch touchscreen monitor, four security cameras, and a 128GB MicroSD card.
Setup Guide
The PhoenixHD system is designed for quick and easy setup, typically within 3 minutes.
1. Camera Placement and Mounting
Choose strategic locations for your cameras to maximize coverage. The cameras are IP66 rated for outdoor use and can withstand various weather conditions. Ensure the camera's antenna has a clear line of sight to the monitor for optimal wireless signal.
- Mount cameras securely using the provided screws and anchors.
- Position cameras to cover desired areas, such as entry points, driveways, or backyards.
- Ensure cameras are within the 1000ft wireless range of the monitor.

Image: A person is shown mounting one of the Defender security cameras to a wooden post, demonstrating the outdoor installation process.

Image: A Defender security camera is shown mounted outdoors, with water droplets on its surface, illustrating its IP66 weatherproof rating and durability in various weather conditions.
2. Powering the System
Connect the power adapters to the cameras and the monitor. The system will automatically power on and the cameras will pair with the monitor.

Image: A visual guide to the quick setup process, showing three steps: mounting the camera, connecting the power adapter to an outlet, and the monitor displaying a live camera feed.
3. Inserting the MicroSD Card
The included 128GB MicroSD card is pre-installed or can be easily inserted into the designated slot on the monitor for local recording. This system does not require monthly fees for cloud storage.

Image: A close-up view of the monitor's side, highlighting the MicroSD card slot and illustrating the compatibility with 128GB, 256GB, and 512GB MicroSD cards for local recording.
Operating Instructions
Monitor Interface and Viewing Modes
The 10.1" touchscreen monitor provides a clear interface for managing your security system. You can switch between single camera view, split-screen, or quad-screen viewing modes.

Image: A hand is shown interacting with the 10.1-inch touchscreen monitor, which displays multiple camera feeds in a quad-screen layout, demonstrating its ClearVu technology.
Two-Way Talk Functionality
Utilize the two-way talk feature to communicate directly through the cameras. This is useful for speaking to visitors or deterring unwanted activity.

Image: The monitor displays a live feed of a person at a door, with speech bubbles showing "Delivery here!" and "I'll be right there," illustrating the two-way talk feature.
Motion Detection and Alerts
The system features accurate motion detection. When motion is detected, the monitor will instantly trigger alerts, providing real-time notifications.

Image: The monitor shows a split screen with one view of a person and another of a tractor, accompanied by a large red bell icon, indicating a motion detection alert.
Night Vision
The cameras are equipped with IR night vision, providing clear footage up to 49 feet in low light conditions.
Video: This video demonstrates the night vision capabilities of the Defender PhoenixHD cameras, showing clear footage in low-light environments.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your security system.
- Cleaning: Gently wipe camera lenses and the monitor screen with a soft, dry cloth. Avoid abrasive cleaners.
- Firmware Updates: Check the Defender website periodically for any available firmware updates to ensure your system has the latest features and security enhancements.
- MicroSD Card Management: Regularly review recorded footage and manage storage on the MicroSD card. The system will overwrite older footage when the card is full.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on monitor | Power issue; Camera not paired; Out of range | Ensure monitor and cameras are powered on. Re-pair cameras if necessary. Move camera closer to monitor. |
| Poor image quality | Dirty lens; Low light; Interference | Clean camera lens. Ensure adequate lighting or rely on night vision. Reduce sources of wireless interference. |
| No audio from camera | Microphone disabled; Volume too low | Check monitor settings to ensure microphone is enabled. Increase monitor volume. |
| Motion detection not working | Settings incorrect; Obstruction | Verify motion detection settings on the monitor. Ensure camera view is clear of obstructions. |
Product Specifications
| Feature | Detail |
|---|---|
| Model Name | PhoenixHD |
| Model Number | EBDPHD4C-128 |
| Monitor Size | 10.1 inches (Touchscreen) |
| Camera Resolution | 1080P (1920×1080) |
| Wireless Range | Up to 1000ft (GigaXtreme Technology) |
| Connectivity Protocol | FHSS |
| Night Vision Range | 49 Feet |
| Indoor/Outdoor Usage | Outdoor (IP66 Rated) |
| Storage | 128GB SD Card (included) |
| Two-Way Talk | Yes (Monitor with built-in speaker and mic, Cameras with mic) |
| Motion Detection | Yes |
| Power Source | DC power |
| Frame Rate | 15 FPS |
| Viewing Angle | 100 Degrees |
| UPC | 842751008993 |
Warranty and Support
The Defender PhoenixHD Wireless Security Camera System comes with a 2-year warranty.
For technical support, warranty claims, or further assistance, please visit the official Defender website or contact their customer service department. Refer to the contact information provided in your product packaging or on the manufacturer's website.
Manufacturer: Empowerment Technologies inc.
Date First Available: May 3, 2024
For more information, visit the Defender Store on Amazon.





