HETP 10800 mAh Magnetic Wireless Power Bank User Manual

1. Product Overview

The HETP 10800 mAh Magnetic Wireless Power Bank is designed to provide convenient and efficient charging for your compatible iPhone devices. Featuring strong magnetic adsorption, PD 20W fast charging, and both wireless and wired (USB-C) output, this power bank ensures your devices stay powered throughout the day. Its compact and lightweight design makes it an ideal companion for travel and daily use, while the integrated LED display provides precise battery level indication.

Image 1: The HETP 10800 mAh Magnetic Wireless Power Bank in white, showcasing its sleek design and LED display.

Key Features:

• Magnetic Attachment: Utilizes strong magnetic and nano-adsorption technology for perfect alignment and efficient charging with iPhone 16/15/14/13/12 series.
• Compact and Lightweight: Measures 10.3 x 6.8 x 2.1 cm and weighs 202g, designed for portability without obstructing the phone's camera.
• 20W PD USB-C Input & Output: Supports fast charging of the power bank itself and provides versatile wired charging for devices.
• Fast Wireless Charging: Offers cable-free convenience for on-the-go charging.
• LED Display: Shows remaining power accurately to 1%.
• Multi-Protection System: Built-in smart chips protect against overcharge, over-discharge, overheating, and high temperatures.

2. Safety Information

Please read all safety instructions carefully before using this product. Improper use may result in fire, explosion, electric shock, or other hazards.

• Do not expose the power bank to extreme temperatures (above 45°C or below 0°C).
• Avoid dropping, hitting, or disassembling the device.
• Keep away from water, moisture, and flammable materials.
• Do not use if the power bank is damaged or swollen.
• Use only certified charging cables and adapters.
• Keep out of reach of children.
• Dispose of the product responsibly according to local regulations.

3. Package Contents

Verify that all items are present in your package:

• 1 x HETP 10800 mAh Magnetic Power Bank
• 1 x USB-C Charging Cable
• 1 x Protective Case
• 1 x User Manual

4. Setup

Initial Charging of the Power Bank:

1. Connect the provided USB-C charging cable to the USB-C port on the power bank.
2. Connect the other end of the USB-C cable to a compatible USB-C power adapter (not included).
3. The LED display will show the charging progress. Charge the power bank fully before first use. A full charge typically takes approximately 3 hours.

Compatibility and Attachment:

This power bank is designed for iPhone 16, 15, 14, 13, and 12 series. For optimal magnetic attachment and charging efficiency, ensure your iPhone is either used without a case or with a MagSafe-compatible case.

Image 2: Illustration showing the HETP Magnetic Power Bank's compatibility with iPhone 16/15/14/13/12 series and MagSafe cases.

Image 3: Demonstrates that the power bank charges effectively through magnetic cases but is not compatible with non-magnetic phone cases for wireless charging.

5. Operating Instructions

Wireless Charging:

1. Align the power bank with the back of your compatible iPhone. The strong magnets will snap it into place.
2. Wireless charging will begin automatically. The LED display on the power bank will show the remaining battery percentage.

Image 4: Shows the power bank magnetically attaching to an iPhone, indicating a strong magnetic lock for instant charging.

Wired Charging (USB-C Output):

1. Connect one end of a USB-C cable (provided or your device's cable) to the USB-C port on the power bank.
2. Connect the other end to your device's charging port.
3. The power bank will begin charging your device via the cable.

Image 5: Illustrates the dual charging capabilities of the power bank, supporting both wireless output and 20W Max USB-C output.

Pass-Through Charging:

The HETP power bank supports pass-through charging, allowing you to charge your phone wirelessly while simultaneously recharging the power bank itself via the USB-C port. This ensures continuous power without interruptions.

Image 6: Depicts the power bank charging an iPhone wirelessly while the power bank itself is being recharged via its USB-C port.

LED Display:

The integrated LED display provides a precise digital readout of the power bank's remaining battery percentage, allowing you to monitor its charge level at a glance.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Do not use harsh chemicals or abrasive materials.
• Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, it is recommended to fully charge the power bank at least once every three months, even if not in regular use. Avoid completely draining the battery frequently.
• The magnetic surface is made of silicone to prevent scratching your phone. Keep this surface clean for optimal grip.

7. Troubleshooting

Common Issues and Solutions:

• Device not charging wirelessly:
  • Ensure your iPhone is from the 16/15/14/13/12 series and supports MagSafe.
  • Verify that the power bank is sufficiently charged (check LED display).
  • Remove any non-magnetic phone cases. The power bank requires direct magnetic alignment or a MagSafe-compatible case.
  • Ensure there are no foreign objects between the power bank and your phone.
• Slow charging:
  • For wired charging, ensure you are using a PD (Power Delivery) compatible adapter and cable for optimal speed.
  • Wireless charging speeds can vary based on phone model and battery level.
• Power bank not charging:
  • Check the USB-C cable and power adapter for damage.
  • Ensure the power adapter provides sufficient power (e.g., 20W PD).
  • Try a different USB-C cable or power adapter.
• Power bank feels warm during use:
  • It is normal for the power bank to become slightly warm during charging or discharging.
  • If it becomes excessively hot, disconnect it immediately and contact customer support.

8. Specifications

Image 7: Details the 10,800mAh capacity and estimated charges for various iPhone models (e.g., iPhone 14/15 ≈ 2 Charges).

Image 8: Highlights the ultra-slim 2.1cm design, skin-friendly material, light weight (202g), and strong magnetic hold, emphasizing portability.

9. Warranty and Support

HETP is committed to providing high-quality products and customer satisfaction. Your HETP Magnetic Power Bank comes with a standard warranty against manufacturing defects.

If you encounter any problems with your product, or have questions regarding its use, please do not hesitate to contact our customer support team. We are dedicated to assisting you and resolving any issues promptly.

For support, please refer to the contact information provided on the product packaging or the seller's information on the purchase platform.