1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Anpviz 5MP PT PoE Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. This camera is designed for both indoor and outdoor surveillance, offering advanced features such as pan/tilt capabilities, human detection, auto-tracking, two-way audio, and smart color night vision.
2. What's in the Box
Verify that all components are present in the package:
- 1 × POE Camera
- 1 × Screws
- 1 × Waterproof Lid
- 1 × User Manual
- 1 × Quick Start Guide
Figure 2.1: Package Contents Diagram
The image above illustrates the items included in your Anpviz 5MP PT PoE Camera package. Ensure all listed items are present before proceeding with installation.
3. Product Overview
The Anpviz 5MP PT PoE Camera is a versatile security solution with the following key features:
- 5MP Ultra HD Resolution: Captures crystal clear 3072x1728 resolution video at 20 frames per second, providing excellent detail for monitoring.
- 3450 Pan/900 Tilt & Human Auto Tracking: Offers extensive coverage with horizontal 345 degrees and vertical 90 degrees rotation. The camera can automatically track human movement within its field of view.
- Smart Color Night Vision: Features three night vision modes: infrared black & white, floodlight full color, and auto smart color night vision. When human movement is detected, the spotlight and alarm sound can be triggered to deter intruders.
- Two-way Audio & SD Card Slot: Built-in microphone and speaker allow for real-time two-way communication. Supports microSD/SDHC/SDXC cards up to 512GB for local storage.
- IP66 Waterproof: Designed for robust performance in various weather conditions, suitable for both indoor and outdoor use.
3.1 Camera Components
Figure 3.1: Camera Component Diagram
This diagram highlights the various parts of the camera, including the lens, lights, microphone, speaker, and connection ports. Familiarize yourself with these components before installation.
4. Setup and Installation
4.1 Physical Installation
The camera can be mounted on a ceiling or wall. Use the provided drill template and screws for secure installation.
Figure 4.1: DIY Easy Installation
The mounting bracket is detachable, allowing you to secure the bracket first and then attach the camera. This simplifies the installation process.
4.2 Connection Methods
Your Anpviz PT PoE Camera supports multiple connection options:
- Plug & Play with Anpviz H Series NVR: Connect the camera directly to an Anpviz H Series NVR PoE port for automatic detection and setup.
- Connect via PoE Switch: Use a PoE switch to provide both power and data connection to the camera.
- Powered by Power Adapter (Not included): Connect the camera to a router via an Ethernet cable and power it using a DC12V power adapter.
Figure 4.2: Three Ways to Connect the Camera
For a visual guide on connecting your camera, please refer to the video below:
Video 4.1: 3 Ways to Connect the Camera (Can Not Zoom)
This video demonstrates the three primary methods for connecting your Anpviz camera to your surveillance system.
4.3 App Setup (Guarding Vision / Hik-Connect)
To activate and add your camera via the Guarding Vision or Hik-Connect app:
- Download and install the Guarding Vision or Hik-Connect APP from your app store. Register an account and log in.
- Click 'Add Device', select 'Online Device', and search for cameras on your local area network (LAN).
- When the camera is found, it may show as 'not activated'. Click 'Activate' and enter a strong password (at least 8 characters, including two of uppercase letters, lowercase letters, numbers, and special characters).
- Set your own encrypted verification code for the camera and click 'Next'.
- After successfully adding, enter the device list interface and click the camera to preview the image.
Figure 4.3: IP66 Weatherproof Rating
The camera's IP66 rating ensures it can withstand harsh weather conditions, making it suitable for outdoor installation.
Video 4.2: How to activate a camera via App
This video guides you through the process of activating and adding your camera using the mobile application.
5. Operation
5.1 Pan, Tilt, and Auto-Tracking
The camera offers 3450 horizontal pan and 900 vertical tilt movement, allowing you to adjust the viewing angle remotely via the app or web interface. The human auto-tracking feature enables the camera to automatically follow detected human movement.
Figure 5.1: 3600 Pan & 900 Tilt Auto Tracking
To enable auto-tracking, log in to the camera's web interface and navigate to the PTZ settings. Ensure the event and detection areas are properly configured.
Video 5.1: Enable PT Camera Auto Tracking
This video demonstrates how to enable and configure the auto-tracking feature for your PT camera.
5.2 Smart Color Night Vision
The camera offers advanced night vision capabilities:
- Infrared Black & White: Standard night vision mode using infrared illumination.
- Floodlight Full Color: Uses built-in spotlights to provide full-color video even in low-light conditions.
- Auto Smart Color Night Vision (Default): Automatically switches between infrared and floodlight modes based on detected human movement, providing color video when needed.
Figure 5.2: Smart Color Night Vision
The smart color night vision feature enhances visibility and deterrence by activating a spotlight and alarm sound upon human detection.
Video 5.2: Smart Dual Light Color Night Vision
This video showcases the different night vision modes and how the smart dual light feature provides clear, colored footage in low light.
5.3 Two-Way Audio
The integrated microphone and speaker allow for real-time two-way audio communication. You can speak through the camera using the mobile app, which is useful for interacting with visitors or deterring unwanted individuals.
Figure 5.3: Two-way Audio Functionality
This feature allows for direct verbal interaction through the camera, enhancing security and convenience.
5.4 Human Detection
The camera's human detection feature accurately identifies human figures, reducing false alarms from other movements. When a human is detected, the camera can send email alerts and app notifications to your smart device.
Figure 5.4: Smart Human Detection
This intelligent detection system ensures you are only alerted to relevant events, improving the efficiency of your surveillance.
6. Maintenance
6.1 SD Card Management
The camera supports microSD cards up to 512GB for continuous recording or event-triggered footage. Regularly check the SD card status via the app or web interface to ensure proper recording and prevent data loss. Format the SD card periodically to maintain optimal performance.
Figure 6.1: Multiple Working Solutions and Storage Options
The camera offers flexible recording and storage options, including direct SD card recording without monthly fees.
6.2 Firmware Updates
Periodically check for and install firmware updates to ensure your camera has the latest features, security patches, and performance improvements. Firmware updates are typically available through the Anpviz official website or the mobile application.
6.3 Cleaning
To maintain clear image quality, regularly clean the camera lens and housing. Use a soft, damp cloth to wipe away dust and dirt. Avoid using harsh chemicals or abrasive materials that could damage the camera's surface or lens.
7. Troubleshooting
If you encounter issues with your Anpviz 5MP PT PoE Camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | No power, faulty cable, or incorrect PoE setup. | Check power source, ensure PoE switch/NVR is active, verify cable connections. |
| No video feed | Network issue, incorrect IP address, or app configuration. | Verify network connectivity, check camera's IP address, ensure app settings are correct. Reinstall plugin for web interface if needed. |
| Auto-tracking not working | Human detection disabled, sensitivity too low, or detection area not set. | Enable human detection in settings, adjust sensitivity, define detection areas. |
| Poor night vision quality | Lens obstruction, incorrect night vision mode, or insufficient ambient light. | Clean lens, switch night vision modes (Smart Color, Full Color, IR), ensure adequate lighting if using color mode. |
| Two-way audio issues | Microphone/speaker disabled, volume too low, or network latency. | Enable microphone/speaker in app/web interface, adjust volume, check network stability. |
If the problem persists after attempting these solutions, please contact Anpviz customer support for further assistance.
8. Technical Specifications
| Feature | Specification |
|---|---|
| Model Name | PTZIP2C502WL-SU |
| Video Capture Resolution | 5MP (3072x1728) @20fps |
| Pan/Tilt Range | 3450 Pan / 900 Tilt |
| Night Vision Range | 100 Feet (IR) |
| Connectivity Technology | Wired (PoE) |
| Storage | SD Card Slot (up to 512GB) |
| Audio | Built-in Mic & Speaker (Two-way Audio) |
| Water Resistance Level | IP66 Waterproof |
| Operating Temperature | -220F to 1400F (-300C to 600C) |
| Dimensions | 7.87 x 7.87 x 7.87 inches |
| Weight | 2.09 pounds |
| Video Compression | H.265/H.264 |
| Special Features | Human Tracking, Smart Color Night Vision, 120dB WDR |
9. Warranty and Support
Anpviz is committed to providing high-quality security solutions and excellent customer service. Your Anpviz 5MP PT PoE Camera comes with a 2-year warranty and lifetime technical support.
For any questions, issues, or technical assistance, please contact our professional tech staff. We are always glad to assist you.
- Email Support: support@anpviz.com
- Operating Hours: Monday-Friday, 9:00 AM – 6:00 PM (Time Zone not specified, typically PST/EST for US market)
Figure 9.1: Anpviz Customer Support Information
Please retain your purchase receipt for warranty claims. For the most up-to-date support information and resources, visit the official Anpviz website.
