1. Introduction
Thank you for choosing the Philips Double-Walled 7000 Series Kettle. This appliance is designed for efficient and safe water boiling, featuring a double-walled insulating layer, precise temperature control, and a smart keep-warm function. Please read this manual carefully before first use to ensure proper operation and maintenance.

Image 1.1: The Philips Double-Walled 7000 Series Kettle, showcasing its sleek black design and stainless steel accents.
2. Important Safety Information
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and/or injury to persons, including the following:
- Do not immerse the kettle, power base, cord, or plug in water or other liquids.
- Ensure the voltage indicated on the appliance corresponds to your local mains voltage before connecting the appliance.
- Do not operate the appliance if the plug, the mains cord, or the appliance itself is damaged.
- Keep the appliance and its cord out of reach of children.
- Always place the kettle on a stable, flat, heat-resistant surface.
- Do not fill the kettle above the maximum level indicator to prevent boiling water from overflowing.
- The kettle features boil-dry protection. If the kettle is accidentally switched on without water, it will automatically switch off. Allow it to cool down before refilling.

Image 2.1: Visual representation of the kettle's boil dry protection feature, which automatically shuts off the appliance when no water is detected.
3. Product Overview
Familiarize yourself with the components of your Philips Kettle:
- Lid: For filling and pouring.
- Spout: Designed for smooth pouring.
- Handle with LED Display: Shows current temperature and control buttons.
- Power Base: 360-degree rotational base for easy placement.
- Water Level Indicator: Inside the kettle, showing MIN and MAX fill levels.
- Double-Walled Body: Keeps exterior cool and water warm.
- Stainless Steel Inner Pot: Food-grade material for hygiene.

Image 3.1: Key features of the kettle highlighted, including its 1.7-liter capacity, double-walled construction, and boil dry protection.

Image 3.2: A cutaway view illustrating the double-walled design of the kettle, which provides insulation to keep the exterior cool and the water warm.
4. Setup
Before first use, follow these steps:
- Unpack the kettle and its power base.
- Place the power base on a stable, flat, and dry surface.
- Fill the kettle with water up to the MAX level.
- Boil the water and then discard it. Repeat this process two to three times to clean the kettle.
- Wipe the exterior of the kettle with a damp cloth.

Image 4.1: The kettle securely placed on its 360-degree power base, ready for use on a kitchen surface.
5. Operating Instructions
Using your Philips Kettle is simple and intuitive:
5.1. Filling the Kettle
- Open the lid.
- Fill the kettle with the desired amount of water. Do not fill below the MIN mark or above the MAX mark.
- Close the lid securely.
5.2. Boiling Water
- Place the kettle on its power base.
- Press the power button on the handle's LED display to start boiling. The display will show the current temperature.
- The kettle will automatically switch off once the water reaches 100°C.
5.3. Temperature Control and Keep Warm Function
The kettle offers 6 temperature settings and a smart keep-warm function:
- After placing the kettle on the base, press the temperature selection button (thermometer icon) to cycle through the desired temperature settings (e.g., 40°C, 60°C, 80°C, 90°C, 95°C, 100°C).
- Once the desired temperature is selected, press the power button to start heating. The kettle will heat the water to the selected temperature and then maintain it.
- To activate the keep-warm function, select your desired temperature and then press the keep-warm button (steam icon). The kettle will maintain the water at that temperature for a set period.

Image 5.1: The LED display on the handle, showing a temperature of 40°C and the illuminated keep-warm function icon, indicating it's active.

Image 5.2: A visual demonstration of the kettle's versatility, showing different drinks and food items that can be prepared using its 6 precise temperature settings.
6. Maintenance
Regular cleaning ensures optimal performance and extends the life of your kettle.
6.1. Cleaning the Exterior
- Unplug the kettle and allow it to cool down completely.
- Wipe the exterior with a soft, damp cloth. Do not use abrasive cleaners or scouring pads.
6.2. Descaling
Descale the kettle regularly (e.g., monthly or every 3 months depending on water hardness) to prevent limescale buildup.
- Fill the kettle with water and add a descaling agent (e.g., white vinegar or citric acid solution) according to the product instructions.
- Boil the solution.
- Let it soak for a period as recommended by the descaling agent.
- Empty the kettle and rinse thoroughly several times with fresh water.

Image 6.1: The interior of the kettle, highlighting the SUS 304 food-grade stainless steel material for maximum hygiene and corrosion resistance, along with the 1.7L maximum fill line.
7. Troubleshooting
If you encounter issues with your kettle, refer to the table below:
| Problem | Possible Cause | Solution |
|---|---|---|
| Kettle does not switch on. | Not plugged in; no power at outlet; kettle not properly seated on base. | Check power connection; try another outlet; ensure kettle is correctly placed on the base. |
| Water does not boil. | Insufficient water; boil-dry protection activated. | Ensure water is above MIN level; allow kettle to cool down if boil-dry protection was activated. |
| Kettle switches off too soon. | Limescale buildup. | Descale the kettle as per Section 6.2. |
| Loud noise during boiling. | Normal operation; mineral deposits. | Some noise is normal. If excessive, descale the kettle. |
8. Specifications
- Model: HD9396/90
- Capacity: 1.7 Liters
- Power: 1850-2200W
- Voltage: 220 Volts
- Material: Stainless Steel (SUS 304 inner pot)
- Special Features: Temperature Control, Boil Dry Protection, Double Wall, Keep Warm Function
- Dimensions: 23L x 15.5W x 25.2H cm
9. Warranty and Support
Philips offers a standard warranty for this product. Please refer to the warranty card included in your product packaging for specific terms and conditions, or visit the official Philips website for detailed warranty information.
For technical support, troubleshooting assistance, or to inquire about spare parts, please contact Philips Customer Service:
- Online Support: Visit www.philips.com/support
- Phone Support: Refer to your local Philips contact information provided in the product documentation.







