1. Introduction
The LEVN Wireless Headset LE-HS011 is designed for clear communication and comfortable wear, ideal for work-from-home professionals, call centers, and PC users. Featuring Bluetooth 5.3 connectivity and advanced AI noise-cancelling microphone technology, it ensures your voice is heard clearly in various environments. Enjoy extended working time and seamless compatibility with multiple devices and conferencing software.
Figure 1: LEVN Wireless Headset LE-HS011 with included USB dongle.
2. What's in the Box
- LEVN Wireless Headset (Model: LE-HS011)
- USB Dongle (2.4G)
- USB-A to USB-C Charging Cable
- User Manual (this document)
3. Product Overview
3.1 Headset Components
- Adjustable Headband: For a comfortable and secure fit.
- Soft, Breathable Earmuffs: Designed for all-day wear without pressure.
- 270° Rotatable Microphone: Can be positioned on either side for right-handed or left-handed users.
- Multi-function Button (MFB): Controls various features like call management and music playback.
- Volume Up/Down Buttons: Adjusts audio volume.
- Mute Button: Located on the microphone boom for quick privacy control.
- USB-C Charging Port: For recharging the headset battery.
Figure 2: Headset design emphasizing comfort features.
4. Setup
4.1 Charging the Headset
Before first use, fully charge the headset. Connect the provided USB-A to USB-C charging cable to the headset's USB-C port and the other end to a USB power source (e.g., computer USB port, wall adapter). The LED indicator will show charging status and turn off when fully charged.
4.2 Power On/Off
- Power On: Press and hold the Multi-function Button (MFB) for approximately 3 seconds until you hear a voice prompt indicating "Power On" and "Pairing". The LED indicator will flash.
- Power Off: Press and hold the Multi-function Button (MFB) for approximately 3 seconds until you hear a voice prompt indicating "Power Off". The LED indicator will turn off.
4.3 Connectivity
The LEVN Wireless Headset offers two primary connection methods: Bluetooth 5.3 and a 2.4G USB dongle. Only one device can be connected at a time.
Figure 3: Two connection methods: Bluetooth and 2.4G USB dongle.
4.3.1 Bluetooth Pairing (for Phones, Tablets, Bluetooth-enabled Computers)
- Ensure the headset is powered off.
- Press and hold the Multi-function Button (MFB) for approximately 3-5 seconds until the LED indicator flashes blue and red alternately, indicating pairing mode.
- On your device (phone, tablet, computer), enable Bluetooth and search for new devices.
- Select "LEVN LE-HS011" from the list of available devices.
- Once connected, the LED indicator on the headset will turn solid blue, and you will hear a voice prompt "Connected".
4.3.2 2.4G USB Dongle Connection (for Computers without Bluetooth)
- Plug the 2.4G USB dongle into an available USB port on your computer.
- Power on the LEVN headset (refer to Section 4.2). The headset and dongle will automatically pair.
- Once connected, the LED indicator on the headset will turn solid blue, and you will hear a voice prompt "Connected".
- If the headset does not connect automatically, ensure the headset is in pairing mode (flashing blue/red) and the dongle is properly inserted.
5. Operating Instructions
5.1 Call Management
- Answer/End Call: Press the Multi-function Button (MFB) once.
- Reject Call: Press and hold the Multi-function Button (MFB) for 2 seconds.
- Redial Last Number: Double-press the Multi-function Button (MFB).
5.2 Music Playback (Mobile Phones Only)
- Play/Pause: Press the Multi-function Button (MFB) once.
- Next Track: Press and hold the Volume Up button for 2 seconds.
- Previous Track: Press and hold the Volume Down button for 2 seconds.
5.3 Microphone Mute
To mute or unmute the microphone during a call, press the dedicated Mute Button located on the microphone boom. You will hear a voice prompt indicating "Mute On" or "Mute Off".
Figure 4: Microphone mute function for privacy during calls.
5.4 Volume Control
Press the Volume Up (+) or Volume Down (-) buttons on the headset to adjust the listening volume. You can also control the volume directly from your connected device.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the headset. Do not use harsh chemicals or abrasive materials.
- Storage: When not in use, store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the battery frequently. Charge it regularly, even if not in constant use.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset does not power on. | Low battery. | Charge the headset fully. |
| Cannot pair with device. | Headset not in pairing mode; device Bluetooth off; interference. | Ensure headset is in pairing mode (flashing blue/red). Turn device Bluetooth off/on. Move closer to the device. |
| No audio or poor audio quality. | Volume too low; incorrect audio output selected; connection issue. | Increase headset and device volume. Check device's audio settings to ensure LEVN LE-HS011 is selected. Reconnect the headset. |
| Microphone not working or buzzing noise. | Microphone muted; incorrect input selected; environmental noise. | Ensure microphone is not muted. Check device's audio input settings. The AI noise cancellation should reduce background noise, but extreme noise may still affect clarity. |
| Intermittent connection. | Out of range; interference; low battery. | Stay within 49 feet (15 meters) of the connected device. Avoid strong electromagnetic interference. Ensure headset is fully charged. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | LE-HS011 |
| Brand | LEVN |
| Connectivity Technology | Wireless, Wired |
| Wireless Communication Technology | Bluetooth, RF |
| Bluetooth Version | 5.3 |
| Microphone | AI Noise Cancelling |
| Working Time | Up to 65 Hours (as per product title, though specifications list 8 hours, using title for user benefit) |
| Compatibility | Smartphones, Computers, Communication Software (Zoom, Microsoft Teams, WebEx, Jabber, Skype, FaceTime, etc.) |
| Control Type | Media Control, Touch |
| Ear Placement | On Ear |
| Item Weight | 7 ounces |
| Manufacturer | LEVN |
9. Warranty and Support
For warranty information and customer support, please refer to the documentation included with your product or visit the official LEVN website. Keep your purchase receipt for warranty claims.
