ARES WING GDT1004UCBK Ultrawide Monitor Arm with USB A/C - Instruction Manual

1. Important Safety Information

Please read this manual carefully before installation and use. Keep this manual for future reference.

• Weight Capacity: This monitor arm is designed to support monitors weighing up to 44 lbs (20 kg). Do not exceed this weight limit.
• Screen Size Compatibility: Compatible with monitors from 17 to 49 inches.
• VESA Compatibility: Supports VESA mounting patterns of 75x75mm and 100x100mm. If your monitor does not have a VESA hole, a VESA mount adapter (not included) is required.
• Desk Compatibility: Ensure your desk meets the thickness requirements for the chosen mounting method:
  • C-Clamp Mount: For desks 0.5" to 1.8" (1.27 cm to 4.57 cm) thick.
  • Grommet Mount: For desks 0.5" to 2" (1.27 cm to 5.08 cm) thick.
• Stability: Do not rotate the monitor past the rear edge of the desk to avoid an unstable situation that may cause tipping.

Image: The ARES WING monitor arm demonstrating its superior 44 lbs weight capacity compared to a standard 22 lbs arm.

Image: A 49-inch ultrawide monitor mounted on the ARES WING arm, showcasing VESA compatibility and support for various screen sizes and types.

2. Package Contents

Verify all components are present before beginning installation. If any parts are missing or damaged, please contact customer support.

Image: A visual representation of all parts included in the ARES WING monitor arm package.

3. Setup Instructions

Follow these steps to correctly install your ARES WING monitor arm.

3.1 Choose Your Mounting Option

The monitor arm offers two installation methods: C-clamp and Grommet mount. Select the method suitable for your desk.

Image: Visual guide for C-clamp and Grommet mounting, including compatible desk thickness ranges.

C-Clamp Installation

1. Attach the C-clamp to the edge of your desk.
2. Tighten the screw from the top side until the clamp is secure.

Grommet Installation

1. If your desk has an existing through-hole (0.4"-2.4" / 10-60mm diameter), use it. Otherwise, drill a 3/8" (10mm) hole.
2. Insert the grommet base through the hole and secure it from underneath the desk.

3.2 Assemble the Arm

1. Connect the lower arm to the base.
2. Connect the upper arm to the lower arm.

3.3 Attach VESA Plate to Monitor

1. Secure the detachable VESA plate to the back of your monitor using the provided screws. Ensure the protrusion on the VESA plate faces downward for correct orientation.

3.4 Mount Monitor to Arm

1. Slide the VESA plate with the attached monitor onto the arm's mounting head.
2. Tighten the knob on the mounting head to secure the monitor.
3. Caution: Do not release the monitor immediately after hanging. Wait until you are sure it is stable in its position.

3.5 Cable Management

Route your monitor and USB cables through the integrated cable management channels on the arm to maintain a tidy workspace.

Image: The monitor arm with cables organized within its integrated management system.

3.6 USB Port Connection

Connect the integrated USB-A and USB-C cables from the arm's base to your computer for convenient charging and data transfer.

Image: The smart base of the monitor arm featuring USB-A and USB-C ports for charging and data.

4. Operating Instructions

Adjust your monitor arm to achieve optimal ergonomic positioning.

4.1 Adjusting Gas Spring Tension

The gas spring tension needs to be adjusted to match your monitor's weight. Use the included Allen key to adjust the tension points on the arm.

• If the arm drops, turn the screw counter-clockwise to increase tension for heavier monitors.
• If the arm rises too easily, turn the screw clockwise to decrease tension for lighter monitors.
• Position and hold the arm horizontally during adjustment until it stays in position.

Image: Instructions for adjusting the gas spring tension to ensure proper monitor support.

4.2 Adjusting Tilt, Swivel, and Rotation

The arm provides a full range of motion for optimal viewing angles:

• Tilt: +50° to -20°
• Swivel: 180°
• Rotation: 360°

Image: A visual guide to the monitor arm's extensive range of motion.

4.3 Height Adjustment

The monitor arm allows for a height adjustment range from 8.7" to 18.7" (22 cm to 47.5 cm) and a maximum arm extension of 22.4" (56.9 cm).

5. Maintenance

To ensure the longevity and optimal performance of your ARES WING monitor arm, follow these maintenance guidelines:

• Regular Cleaning: Wipe down the arm and base with a soft, damp cloth to remove dust and debris. Avoid harsh chemicals that may damage the finish.
• Check Connections: Periodically inspect all screws and connections to ensure they remain tight and secure. Retighten if necessary.
• Gas Spring Adjustment: Re-adjust the gas spring tension if you change monitors or notice any sagging or difficulty in positioning.

6. Troubleshooting

If you encounter any issues with your monitor arm, refer to the solutions below:

• Monitor is sagging or not holding position: The gas spring tension may be too low for your monitor's weight. Refer to section 4.1 to increase the tension.
• Monitor is difficult to move or too stiff: The gas spring tension may be too high. Refer to section 4.1 to decrease the tension.
• Monitor is not tilting correctly: The tilt adjustment screw on the VESA head might be too tight or too loose. Loosen or tighten the screw as needed until the desired tilt is achieved.
• Arm feels unstable: Ensure the C-clamp or grommet mount is securely tightened to the desk. Check that the desk thickness is within the specified range for your chosen mounting method.

7. Specifications

8. Warranty and Support

ARES WING is committed to providing excellent customer service. If you encounter any problems during use, we offer:

• One-on-one installation guidance.
• Replacement parts.
• Monitor arm replacement services.

Please contact ARES WING customer support for assistance.