1. Product Overview
The ARES WING Dual Monitor Arm is designed to support a wide range of monitors, including ultrawide and heavy-duty curved displays, from 17 to 49 inches and up to 44 lbs per arm. It features a vertical gas spring system for smooth and effortless adjustments, enhancing ergonomic comfort and optimizing desk space. The integrated smart base includes USB-A and USB-C ports for convenient charging and data transmission.
Key Features:
- Wide Compatibility: Supports 17-49 inch monitors, up to 44 lbs per arm. Compatible with VESA patterns 75x75mm and 100x100mm.
- Flexible Adjustability: Offers a maximum height of 27.9 inches and a maximum arm extension of 22.4 inches. Features -50° to +20° tilt, ±90° swivel, and 360° rotation for versatile screen positioning.
- Durable Gas Spring: Industrial-grade gas springs ensure stable and effortless adjustments, tested for over 20,000 cycles.
- Integrated USB Ports: Smart base includes USB-C (5V/2A) and USB-A (5V/2A) ports for simultaneous device charging.
- Easy Installation: Supports C-clamp (0.5-1.8 inch desk thickness) and grommet mount (0.5-2 inch desk thickness) with quick-release panels.
- Cable Management: Integrated cable covers help maintain a clean and organized workspace.
Figure 1: ARES WING Dual Monitor Arm with its components and two monitors mounted.
2. Setup and Installation
Follow these steps for proper installation of your ARES WING Dual Monitor Arm. Ensure all parts are present before beginning.
2.1 Check Monitor Compatibility
The monitor arm is compatible with VESA patterns of 75x75mm and 100x100mm. It supports monitors between 17 and 49 inches, with a weight capacity of 4.4 lbs to 44 lbs per arm. For ultrawide monitors like the Samsung Odyssey G9, an additional VESA adapter may be required if not included with your monitor.
Figure 2: Monitor compatibility details and VESA requirements.
2.2 Choose Mounting Method
The monitor arm offers two mounting options: C-clamp and Grommet mount.
- C-Clamp: Suitable for desk thicknesses between 0.5 and 1.8 inches.
- Grommet Mount: Suitable for desk thicknesses between 0.5 and 2.0 inches. Requires an existing through-hole (0.4-2.4 inches diameter) or drilling a new 3/8 inch (10mm) hole.
Figure 3: C-clamp and Grommet mounting options.
2.3 Assembly Steps
- Mount the Base to Desk: Secure the chosen mounting base (C-clamp or grommet) to your desk. Ensure it is tightened firmly to prevent wobbling.
- Assemble the Arms: Attach the monitor arms to the central pole. Ensure the gas spring mechanism is correctly aligned.
- Attach the Screen to Arm: Use the quick-release VESA plate to attach your monitor. Secure the plate to the back of your monitor using the provided screws (R and S). Then, slide the monitor with the attached plate onto the arm's VESA head.
Video 1: Detailed installation animation for the ARES WING Dual Monitor Arm, demonstrating each step from base mounting to monitor attachment and cable management.
Caution:
- Do not release the monitor immediately after hanging. Wait until it is stable in its position.
- If the arm rises or falls, refer to the adjustment section.
3. Operation and Adjustments
The ARES WING Dual Monitor Arm provides extensive adjustability for optimal viewing comfort and productivity.
3.1 Adjusting Gas Spring Tension
The gas spring tension needs to be adjusted to match the weight of your monitor. This ensures the arm holds the monitor securely in place without drifting up or down.
- Position and hold the arm horizontally.
- Use the supplied Allen key to adjust the tension. Turn clockwise (+) if the arm drops, and counter-clockwise (-) if the arm rises.
- Adjust until the arm stays in position when released.
Figure 4: Gas spring durability and weight capacity.
3.2 Monitor Positioning
Utilize the arm's full motion capabilities to achieve your desired setup:
- Height Adjustment: Max height of 27.9 inches.
- Extension: Max extension of 22.4 inches.
- Tilt: -50° to +20° for optimal viewing angles.
- Swivel: ±90° for easy screen sharing or reorientation.
- Rotation: 360° to switch between landscape and portrait modes.
Figure 5: Versatile positioning and adjustment ranges.
Caution:
- Do not rotate the monitor past the rear edge of the desk to avoid an unstable situation that may cause tipping.
3.3 Using USB Ports
The smart base features integrated USB-A (5V/2A) and USB-C (5V/2A) ports for convenient charging of your devices such as phones, tablets, and headphones. These ports also support data transmission.
Figure 6: Smart base with integrated USB ports.
3.4 Cable Management
To maintain a clean and organized workspace, route your cables through the integrated cable covers on the arms. Push the cover upward first, then pull it off to avoid damage. Once cables are routed, snap the covers back into place.
4. Maintenance
Regular maintenance ensures the longevity and optimal performance of your ARES WING Dual Monitor Arm.
- Cleaning: Wipe down the monitor arm with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the finish.
- Check Connections: Periodically check all screws and connections to ensure they remain tight and secure. Re-tighten if necessary.
- Gas Spring Adjustment: If you notice the monitor arm drifting or not holding its position, re-adjust the gas spring tension as described in Section 3.1.
5. Troubleshooting
This section addresses common issues you might encounter with your monitor arm.
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor arm drifts up or down. | Gas spring tension is not correctly adjusted for monitor weight. | Adjust the gas spring tension using the supplied Allen key (refer to Section 3.1). |
| Monitor does not stop at desired tilt position. | Tilt screw is too loose. | Tighten the tilt screw on the VESA head until the monitor holds its position. (Recommendation: Loosen the screw by half a turn if too tight). |
| Base is wobbly or unstable. | Mounting clamp/grommet is not tightened sufficiently. | Ensure the C-clamp or grommet mount is securely tightened to the desk. Check desk thickness compatibility. |
| USB ports are not functioning. | USB cables not properly connected to computer/power source. | Verify that the USB-A and USB-C cables from the monitor arm base are securely plugged into your computer or a suitable power adapter. |
6. Product Specifications
| Attribute | Detail |
|---|---|
| Brand | ARES WING |
| Model Number | GDT1004UCP-2WH |
| Material | Aluminum |
| Color | White with USB |
| Item Weight | 16.87 pounds |
| Package Dimensions | 16.89 x 12.09 x 4.61 inches |
| Mounting Type | Tabletop Mount (C-clamp, Grommet) |
| Movement Type | Rotate, Swivel, Tilt |
| VESA Compatibility | 75x75mm, 100x100mm |
| Minimum Compatible Screen Size | 17 Inches |
| Maximum Compatible Screen Size | 49 Inches |
| Weight Capacity | 4.4 lbs - 44 lbs (per arm) |
| Maximum Tilt Angle | 50 Degrees |
| USB Ports | 1x USB-A (5V/2A), 1x USB-C (5V/2A) |
7. Warranty and Support
ARES WING is committed to providing excellent customer support. If you encounter any problems during use, such as installation difficulties or issues with parts, please contact us directly.
We offer one-on-one installation guidance, replacement parts, or full monitor arm replacement services as needed.
For additional information and resources, you may refer to the official Installation Manual (PDF) available online: ARES WING Installation Manual (PDF)
