1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your EZVIZ C8c 2MP Outdoor Wi-Fi Surveillance Camera. Please read this manual carefully before using the product to ensure correct usage and optimal performance. Keep this manual for future reference.
2. Product Overview
The EZVIZ C8c is a high-performance outdoor Wi-Fi surveillance camera designed to provide comprehensive security for your property. It features 360-degree visual coverage, advanced AI human detection, and active defense mechanisms.
Key Features:
- 360° Visual Coverage & Auto-Tracking: The camera offers a 350° horizontal rotation and 80° vertical rotation, eliminating blind spots. It automatically tracks detected human movement.
- 2MP High-Definition Resolution: Captures clear and detailed images and videos.
- AI Human Detection: Utilizes an integrated AI algorithm to accurately identify human movement, reducing false alarms from environmental factors.
- Customizable Detection Zones: Allows you to define specific areas for motion detection, ensuring alerts are only triggered for relevant events.
- Active Defense with Siren & Spotlights: When an intruder is detected, the camera activates a loud siren and bright spotlights to deter them.
- Two-Way Audio: Enables communication with visitors or intruders via your mobile phone from anywhere, anytime.
- Color Night Vision: Equipped with an F1.6 large-aperture lens, providing vivid color images even in low-light conditions up to 20 meters.
- IP65 Weatherproof Design: Built to withstand various weather conditions, ensuring reliable performance outdoors.
- Preset Locations: Set up to 12 preset viewing points for quick access to important areas.
- Smart Home Integration: Compatible with Alexa and Google Assistant for hands-free control and viewing.
- Flexible Storage Options: Supports MicroSD card storage up to 512GB (sold separately) and EZVIZ CloudPlay service.
Figure 2.1: Overview of EZVIZ C8c 2MP Camera Features.
Figure 2.2: 360-degree Pan and Tilt Functionality.
Figure 2.3: AI Human Detection and Customizable Zones.
3. Package Contents
Please check the package for the following items:
- EZVIZ C8c 2MP Outdoor Wi-Fi Camera (x2)
- Power Adapter
- Mounting Template
- Screw Kit
- Waterproof Kit
- Quick Start Guide
4. Setup Instructions
4.1 Download the EZVIZ App
Before installation, download and install the EZVIZ app on your smartphone. The app is available on both the App Store (iOS) and Google Play Store (Android).
- Search for "EZVIZ" in your app store.
- Download and install the app.
- Create an EZVIZ account or log in if you already have one.
4.2 Initial Power-On and Configuration
- Connect the camera to a power source using the provided power adapter.
- Wait for the indicator light to flash blue, indicating it's ready for setup.
- Open the EZVIZ app, tap the "+" icon to add a new device.
- Scan the QR code on the camera or its packaging.
- Follow the in-app instructions to connect the camera to your Wi-Fi network. Ensure your Wi-Fi signal is strong at the installation location.
4.3 Mounting the Camera
The EZVIZ C8c camera can be mounted on a wall or ceiling. Choose a location that provides the desired viewing angle and is within range of your Wi-Fi network.
- Use the mounting template to mark the screw holes on the desired surface.
- Drill pilot holes if necessary.
- Secure the camera base using the provided screws.
- Adjust the camera angle as needed.
Figure 4.1: Wall Mounting Example.
Figure 4.2: Recommended Installation Areas.
5. Operating Instructions
5.1 Live View and Pan/Tilt Control
Once the camera is set up, open the EZVIZ app to access the live view. You can control the camera's pan (horizontal) and tilt (vertical) movements directly from the app to adjust your viewing angle.
Figure 5.1: EZVIZ App Interface for Live View.
5.2 Two-Way Audio
To use the two-way audio feature:
- In the live view, tap the microphone icon.
- Speak into your phone to transmit audio through the camera's speaker.
- Listen for responses through the camera's microphone.
Figure 5.2: Using Two-Way Audio.
5.3 Motion Detection and Alerts
The camera's AI human detection minimizes false alarms. You can customize detection zones and sensitivity settings within the EZVIZ app.
- Navigate to the camera settings in the app.
- Select "Detection Alarm" or similar option.
- Draw custom detection zones on the camera's field of view.
- Adjust sensitivity levels to suit your environment.
Figure 5.3: Auto-Zoom Tracking in Action.
5.4 Night Vision Modes
The C8c offers both standard black and white infrared night vision and full-color night vision. You can switch between modes in the app settings.
Figure 5.4: Black & White vs. Color Night Vision.
5.5 Smart Home Integration
Connect your EZVIZ C8c camera to Google Assistant or Amazon Alexa for voice control:
- Open the Google Home or Amazon Alexa app.
- Search for the EZVIZ skill/service and enable it.
- Link your EZVIZ account.
- Use voice commands like "Hey Google, show me the front door camera" or "Alexa, show me the garage camera."
6. Maintenance
6.1 Cleaning the Camera
Regularly clean the camera lens and housing to ensure clear image quality. Use a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
6.2 Firmware Updates
Keep your camera's firmware updated to ensure optimal performance and access to new features. The EZVIZ app will notify you of available updates. Follow the in-app instructions to perform updates.
7. Troubleshooting
If you encounter issues with your EZVIZ C8c camera, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera offline | No power, Wi-Fi disconnected, poor Wi-Fi signal. | Check power connection. Restart camera and router. Ensure camera is within Wi-Fi range. |
| Cannot connect to Wi-Fi | Incorrect Wi-Fi password, router issues, camera too far from router. | Verify Wi-Fi password. Restart router. Move camera closer to router or use a Wi-Fi extender. |
| Poor image quality | Dirty lens, low bandwidth, insufficient lighting. | Clean the lens. Check internet speed. Ensure adequate lighting for optimal night vision. |
| Motion detection not working | Detection zones not set, sensitivity too low, camera obstructed. | Configure detection zones and sensitivity in the app. Ensure clear line of sight. |
| Two-way audio issues | Microphone/speaker blocked, app permissions, network delay. | Check for obstructions. Grant microphone permissions to the EZVIZ app. Check network stability. |
8. Specifications
Detailed technical specifications for the EZVIZ C8c 2MP Outdoor Wi-Fi Surveillance Camera:
| Feature | Detail |
|---|---|
| Model Name | EZKC8c2MP2PKEU |
| Image Resolution | 2 MP (1080p) |
| Connectivity Technology | Wired, Wi-Fi (2.4GHz) |
| Pan/Tilt Angle | Horizontal: 350°, Vertical: 80° |
| Night Vision Range | 20 Meters (Color Night Vision) |
| Special Features | Two-way Audio, HD Resolution, Motion Sensor, PTZ Technology, Night Vision, AI Human Detection, Active Defense |
| Indoor/Outdoor Use | Outdoor |
| Weather Resistance | IP65 Waterproof |
| Compatible Devices | Smartphone, Google Assistant, Amazon Alexa |
| Control Method | App |
| Power Source | Wired Electric |
| Voltage | 12 Volts (DC) |
| Wattage | 12 Watts |
| Storage | MicroSD (up to 512GB), CloudPlay |
| Material | Plastic |
| Dimensions | 10.2 x 12.9 x 14.7 cm |
9. Warranty and Support
9.1 Product Warranty
EZVIZ products are covered by a limited warranty from the date of purchase. Please refer to the warranty card included in your package or visit the official EZVIZ website for detailed warranty terms and conditions.
9.2 Technical Support
For technical assistance, troubleshooting, or any questions regarding your EZVIZ C8c camera, please contact EZVIZ customer support through their official website or the EZVIZ app. Support resources, including FAQs and video tutorials, are also available online.