Vivi C26UL

Vivi Electric Bike C26UL User Manual

Model: C26UL

Vivi Brand Logo

Official Vivi Brand Logo

1. Setup and Assembly

Your Vivi Electric Bike C26UL arrives approximately 90% pre-assembled. Follow these instructions carefully to complete the assembly and prepare your bike for its first ride.

1.1 Unpacking and Initial Inspection

1.2 Assembly Steps

  1. Install the Front Wheel: Securely attach the front wheel to the fork. Ensure the disc brake rotor is correctly aligned with the caliper.
  2. Attach the Handlebars: Mount the handlebars to the stem. Adjust the height and angle for a comfortable riding posture.
  3. Insert the Seat Post: Insert the seat post into the frame and adjust the seat height. Ensure the quick-release collar is tightened securely.
  4. Attach the Pedals: Identify the left (L) and right (R) pedals. Thread them into the crank arms. Note that the left pedal threads counter-clockwise. Tighten firmly.
  5. Install Fenders and Rear Rack: Attach the front and rear fenders and the rear luggage rack as per the included diagrams.
  6. Battery Installation: Ensure the battery is securely seated in its compartment.
Vivi Electric Bike C26UL full view

Figure 1: Full view of the Vivi Electric Bike C26UL, illustrating its overall design and components for assembly reference.

Adjustable handlebars and seat for ergonomic posture

Figure 2: Adjustable design features, including handlebar height (43.7-46.2 inches) and seat height (33.4-46.4 inches), allowing for an ergonomic and upright riding posture.

2. Operating Instructions

Familiarize yourself with the controls and riding modes of your Vivi Electric Bike C26UL for a safe and enjoyable experience.

2.1 Control Panel and Display

The control unit, located on the left handlebar, manages pedal assist levels and displays battery status. The LCD display provides real-time information about your ride.

Video 1: Demonstration on how to use the meter and control panel for the Vivi Electric Bike, including power, pedal assist, and headlight functions.

Smart LCD Display showing speed, battery, and assist level

Figure 3: The Smart LCD Display, which allows customization of ride performance with 5 speed assist levels and shows current speed, battery level, distance covered, and pedal assistance.

2.2 Riding Modes

The Vivi Electric Bike C26UL offers multiple riding modes to suit various preferences and terrains:

Diagram illustrating four riding modes: Normal, Pedal-Assisted, Pure Electric, and Boost

Figure 4: Visual representation of the four riding modes: Normal Bike, Pedal-Assisted Bike Mode, Pure Electric Bike Mode, and Boost Mode, suitable for various environments like trails, streets, and villages.

2.3 Shifting Gears

The 7-speed transmission allows you to adjust your pedaling effort to match terrain and speed.

Close-up of 7-speed smooth shifting system components

Figure 5: Detailed view of the 7-speed smooth shifting system, highlighting the shifter, front derailleur, and rear derailleur for efficient gear changes.

3. Maintenance

Regular maintenance ensures the longevity and safe operation of your Vivi Electric Bike C26UL.

3.1 Battery Care

Diagram of 374.4WH Lithium-Ion Battery with charging options

Figure 6: Illustration of the 374.4WH 48V Lithium-Ion Battery, highlighting its removable design, 4-6 hour charging time, and the ability to recharge anywhere for 25-50 miles of range.

3.2 Brakes and Tires

Close-up of dual disc brakes

Figure 7: Close-up view of the dual disc brakes, emphasizing their role in providing reliable stopping power for enhanced safety.

3.3 General Maintenance

4. Troubleshooting

This section addresses common issues you might encounter with your Vivi Electric Bike C26UL.

4.1 Common Issues and Solutions

ProblemPossible CauseSolution
Bike does not power onBattery not charged or not properly seated; power cable loose.Ensure battery is fully charged and securely installed. Check all cable connections.
Motor not assistingPedal assist level set to off; sensor issue; motor connection.Check pedal assist level on display. Inspect pedal assist sensor and motor connections.
Brakes feel weak or noisyWorn brake pads; misaligned caliper; air in hydraulic system (if applicable).Inspect brake pads for wear and replace if necessary. Adjust caliper alignment. For hydraulic issues, consult a professional.
Throttle malfunctionLoose connection; internal fault.Check throttle wiring. If issue persists, contact customer support.

For persistent issues or error codes displayed on the LCD, please refer to the contact information in the Support section for assistance.

5. Specifications

Detailed technical specifications for the Vivi Electric Bike C26UL.

FeatureSpecification
Model NameC26UL
Bike TypeElectric Bike
Frame MaterialAlloy Steel (Low Step-Thru)
Motor500W Brushless Motor (750W Peak)
Battery48V 374.4Wh Lithium Batteries, Removable
Charging Time4-6 hours
Recharge Mileage22-50 miles
Top Speed22 mph
Transmission7-Speed Shifter & Derailleur
Wheel Size26 Inches
Brake StyleDisc-Brake (Dual Disc Brake)
Suspension TypeFront Fork (High-strength)
LightsHeadlight & Rear Headlight
FendersFront And Rear (Aluminum)
Rear RackYes (Rear Luggage Rack)
KickstandRear
Item Weight61.7 Pounds
Maximum Weight Recommendation330.7 Pounds
Diagram of 500W powerful motor and efficient system

Figure 8: Illustration of the 500W powerful motor and efficient system, showing peak output of 800W, max speed of 20MPH, and ability to handle a 30-degree gradient.

6. Warranty and Support

Information regarding your product's warranty and how to obtain support.

6.1 Warranty Information

The Vivi Electric Bike C26UL comes with a one-year limited warranty covering the electric motor, battery, and charger from the date of purchase.

This warranty covers manufacturing defects and material faults under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

6.2 Customer Support

For any questions, technical assistance, or warranty claims, please contact the seller from whom you purchased the product. When contacting support, please provide:

Vivi is committed to providing reliable and efficient after-sales service. Recording your bike's serial number (located on the head tube) is recommended for identification purposes.

You can also refer to the official Vivi website or the user manual PDF for additional resources:

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