1. Introduction
This manual provides detailed instructions for the Phomemo M834 Portable Thermal Printer. The M834 is a compact, wireless, and inkless printer designed for various printing needs, offering 300 dpi print clarity and support for multiple thermal paper sizes. Please read this manual thoroughly to ensure proper use and optimal performance of your device.
2. Package Contents
Verify that all items are present in the package:
- 1 Phomemo M834 Portable Printer (Upgraded)
- Paper
- 1 USB-C Cable
- 1 USB-C to USB Adapter
- 1 Flannelette Storage Bag & 1 User Guide
3. Product Overview
The Phomemo M834 is a lightweight and portable thermal printer. Its design emphasizes ease of use and mobility, making it suitable for various environments.
The printer features a power button, paper input slot, and a USB-C port for charging and wired connection. Its compact size and light weight (approximately 1.5 lbs) allow for easy transport.
4. Setup
4.1 Charging the Printer
Before first use, fully charge the printer. Connect the provided USB-C cable to the printer's charging port and the other end to a compatible USB power adapter (not included) or a computer's USB port. The built-in 2600mAh rechargeable battery allows for extended use.
4.2 Loading Thermal Paper
The M834 supports various types and sizes of thermal paper, including flat paper, continuous paper, and roll paper. Ensure the thermal side of the paper is facing the print head.
- Open the paper input cover.
- Carefully insert the thermal paper into the input slot, ensuring it is aligned straight.
- Adjust the paper guides to fit the width of the paper snugly.
- Close the paper input cover.
4.3 App Installation and Connectivity
For mobile printing, download the official Phomemo app from your device's app store (iOS or Android). For PC printing, drivers may be required.
Bluetooth Connection (for Smartphones/Tablets):
- Ensure the printer is powered on.
- Enable Bluetooth on your mobile device.
- Open the Phomemo app and follow the in-app instructions to search for and connect to your M834 printer.
USB Connection (for PCs/Laptops):
- Connect the printer to your PC using the provided USB-C cable.
- Visit the official Phomemo website to download and install the appropriate drivers for your operating system (Windows 10/11, Linux, macOS, Chrome OS).
- Once drivers are installed, the printer should be recognized by your computer.
5. Operating Instructions
5.1 Power On/Off
Press and hold the power button located on the printer for approximately 3 seconds to turn it on or off. An indicator light will confirm the power status.
5.2 Printing Documents
Once connected via Bluetooth (mobile) or USB (PC), you can initiate printing from your device. The M834 offers a print clarity of 300 dpi for clear results.
From Mobile Devices (via Phomemo App):
- Open the Phomemo app.
- Select the document or image you wish to print.
- Adjust print settings (e.g., size, density) as needed within the app.
- Tap the print button to send the job to the printer.
From PC (via USB):
- Open the document or image on your computer.
- Select 'Print' from the application's menu.
- Choose the Phomemo M834 from the list of available printers.
- Adjust print preferences if necessary and click 'Print'.
5.3 Supported Paper Sizes
The Phomemo M834 supports various thermal paper sizes, including:
- 8.5'' x 11'' US Letter
- A4 (8.26'' x 11.69'')
- 4.33'' (110mm)
- 3.15'' (80mm)
- 2.09'' (53mm)
6. Maintenance
6.1 Cleaning the Printer
As a thermal printer, the M834 does not use ink cartridges. Regular maintenance primarily involves keeping the print head and paper path clean.
- Turn off the printer and disconnect it from power.
- Gently wipe the print head with a soft, lint-free cloth lightly dampened with isopropyl alcohol. Allow it to dry completely before use.
- Remove any paper dust or debris from the paper path using a soft brush or compressed air.
6.2 Storage
Store the printer in a cool, dry place away from direct sunlight and extreme temperatures. When not in use for extended periods, ensure the battery is partially charged (around 50%) to prolong its lifespan. Store thermal paper in a dark, cool place to prevent premature fading.
7. Troubleshooting
If you encounter issues with your Phomemo M834 printer, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Printer not charging | Faulty cable, power adapter, or internal battery issue. | Ensure USB-C cable and adapter are working. Try a different power source. If issue persists, contact customer support. |
| Cannot connect via Bluetooth | Bluetooth off, printer not in pairing mode, app issue. | Ensure printer is on and Bluetooth is enabled on your device. Restart both devices. Reinstall the Phomemo app. |
| PC not recognizing printer via USB | Missing or incorrect drivers, faulty USB cable. | Install or update drivers from the official Phomemo website. Try a different USB-C cable or port. |
| Printouts are blurry or faint | Low battery, dirty print head, incorrect paper type/side. | Charge the printer. Clean the print head (see Maintenance). Ensure you are using thermal paper with the correct side facing up. |
| Paper jam or misfeed | Improper paper loading, damaged paper. | Turn off the printer. Carefully remove any jammed paper. Reload paper correctly, ensuring it is straight and aligned with guides. |
| Printer not turning on | Low battery, power button issue. | Ensure the printer is charged. Press and hold the power button firmly for 3 seconds. If unresponsive, contact support. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Phomemo |
| Model Name | M834 |
| Printing Technology | Thermal |
| Connectivity Technology | Bluetooth, USB Type C |
| Maximum Black and White Print Resolution | 300 dpi |
| Max Printspeed Monochrome | 6 ppm |
| Supported Media Sizes | 8.5''x11.69'' US Letter, 8.26''x11.69'' A4, 2.09'', 3.15'', 4.33'' Inches |
| Print Media | Thermal Paper |
| Compatible Devices | Laptops, PC, Smartphones, Tablets (Android, iOS, Windows 10/11, Linux, macOS) |
| Battery | 2600mAh (1 A batteries required, included) |
| Item Weight | 1.54 pounds (700 Grams) |
| Product Dimensions | 10.39 x 3.07 x 1.77 inches |
| Max Input Sheet Capacity | 50 |
| Printer Output | Monochrome |
| Dual-sided printing | No (Simplex) |
9. Warranty and Support
9.1 Warranty Information
The Phomemo M834 Portable Printer comes with a limited warranty. Please refer to the warranty card included in your package or visit the official Phomemo website for detailed terms and conditions.
9.2 Customer Support
For technical assistance, troubleshooting not covered in this manual, or warranty claims, please contact Phomemo customer service. You can typically find contact information on the official Phomemo website or through the Phomemo app.
For additional resources, you may visit the official Phomemo Store: Phomemo Store on Amazon.
