1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Roku Home Monitoring System SE, Model SS1000R. Please read this manual thoroughly before using the system to ensure proper functionality and safety.
Figure 1: Roku Home Monitoring System SE packaging. The image displays the product box, featuring the main components: the central hub, a keypad, a motion sensor, and two entry sensors. The box is predominantly purple with the Roku logo prominently displayed.
2. System Components
The Roku Home Monitoring System SE (Model SS1000R) includes the following components:
- Roku Hub: The central unit that connects all sensors and communicates with the Roku Smart Home app.
- Roku Keypad: Used for arming and disarming the system, and for emergency functions.
- Roku Motion Sensor: Detects movement within its field of view.
- Roku Entry Sensor: Detects when a door or window is opened or closed.
3. Setup Instructions
3.1 Unboxing and Preparation
- Carefully remove all components from the packaging.
- Verify that all listed components are present.
- Choose a central location for the Roku Hub, preferably near your Wi-Fi router.
3.2 Roku Smart Home App Installation
- Download the Roku Smart Home app from your device's app store (iOS or Android).
- Open the app and create a new account or log in with an existing Roku account.
- Follow the on-screen prompts to add a new device and select the Roku Home Monitoring System.
3.3 Hub and Sensor Installation
- Roku Hub: Connect the power adapter to the hub and plug it into a wall outlet. The hub will power on automatically.
- Roku Keypad: Install the included batteries. Mount the keypad in a convenient location near an entry point using the provided self-adhesive backing or screws.
- Roku Motion Sensor: Install the included batteries. Mount the sensor in a corner or on a wall, ensuring it covers the desired area. Avoid pointing it directly at heat sources or windows.
- Roku Entry Sensor: Install the included batteries. Attach the two parts of the entry sensor to a door or window frame and the moving part (door/window) using the self-adhesive backing, ensuring they are aligned and within 1 cm of each other when closed.
- Follow the Roku Smart Home app instructions to pair each component with the hub.
4. Operating the System
4.1 Arming and Disarming
- Arm Away: Press the "Away" button on the keypad and enter your PIN. All sensors will be active.
- Arm Home: Press the "Home" button on the keypad and enter your PIN. Perimeter sensors (entry sensors) will be active, while interior motion sensors may be inactive (configurable in app).
- Disarm: Press the "Disarm" button on the keypad and enter your PIN. All sensors will be inactive.
- Alternatively, arm and disarm the system using the Roku Smart Home mobile app.
4.2 Notifications and Alerts
When a sensor is triggered while the system is armed, you will receive instant notifications on your smartphone via the Roku Smart Home app. If professional monitoring is enabled, the monitoring center will also be alerted.
4.3 Voice Control
The system is compatible with Google Assistant. You can use voice commands to check system status or arm/disarm the system (PIN required for disarming via voice).
5. Maintenance
5.1 Battery Replacement
Sensors and the keypad operate on batteries. The Roku Smart Home app will notify you when battery levels are low. Refer to the specific sensor's guide for battery type and replacement instructions. Ensure to use the correct battery type for optimal performance and safety.
5.2 Cleaning
Clean the exterior of the hub, keypad, and sensors with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
5.3 Firmware Updates
Periodically, firmware updates may be released to improve system performance and add new features. These updates are typically managed through the Roku Smart Home app and are often applied automatically or with user confirmation.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Sensor not connecting to Hub | Out of range, low battery, interference. | Move sensor closer to Hub, replace batteries, check for obstructions. |
| Keypad not responding | Low battery, connection issue. | Replace keypad batteries, re-pair with Hub via app. |
| False alarms | Improper sensor placement, environmental factors. | Adjust motion sensor sensitivity, reposition sensors away from vents or direct sunlight. |
| No app notifications | App settings, phone settings, internet connectivity. | Check app notification settings, ensure phone notifications are enabled, verify internet connection for Hub and phone. |
For further assistance, please refer to the support section or contact Roku customer service.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | SS1000R |
| Brand | Roku |
| Color | White |
| Power Source | Corded Electric (Hub), Battery (Sensors, Keypad) |
| Connectivity Technology | Wireless |
| Compatible Devices | Google Assistant, Roku Smart Home App (iOS/Android) |
| Installation Type | Self-Adhesive |
| Alert Type | Motion, Entry |
| Control Method | App, Keypad, Voice |
| Included Components | Roku Hub, Roku Keypad, Roku Motion Sensor, Roku Entry Sensor |
| Item Weight | 8 ounces (total package) |
8. Warranty Information
Roku products typically come with a limited manufacturer's warranty. For specific details regarding the warranty period, coverage, and terms for your Roku Home Monitoring System SE (Model SS1000R), please refer to the warranty card included in your product packaging or visit the official Roku support website. Keep your proof of purchase for warranty claims.
9. Customer Support
If you encounter any issues or have questions not covered in this manual, please contact Roku Customer Support:
- Online Support: Visit the official Roku support website for FAQs, troubleshooting guides, and contact options.
- Roku Smart Home App: Access support resources directly through the app.
For professional monitoring services, contact Noonlight directly for support related to dispatch and emergency services.
