Introduction
This manual provides essential information for the proper setup, operation, and maintenance of your ZAG0FRC451A Voice Replacement Remote Control. This remote is designed to function as a direct replacement for various Verizon FiOS TV remotes, including models MG3-R32140B, VRC4100, RC4513101/03BRP, and CCAM21LP1890T2. It offers a cost-effective solution with solid quality and an improved user experience.
The remote features a voice function and is constructed from durable ABS material, ensuring wear resistance and a long lifespan. Please read this manual thoroughly to ensure optimal performance and longevity of your remote control.

Figure 1: Front view of the ZAG0FRC451A Voice Replacement Remote Control, showing all buttons and the microphone indicator.
Setup
- Battery Installation:
Locate the battery compartment on the back of the remote control. Slide the battery cover downwards to open. Insert two (2) new AAA alkaline batteries, ensuring the positive (+) and negative (-) terminals align correctly with the indicators inside the compartment. Close the battery cover by sliding it back into place until it clicks securely.

Figure 2: Back view of the remote control with the battery compartment open, showing where to insert AAA batteries.
Note: Use only brand new alkaline batteries. Rechargeable batteries may not provide sufficient power for optimal performance, especially for voice functions.
- Initial Use:
Once batteries are installed, the remote is ready for use. Point the remote directly at your Verizon FiOS TV set-top box or television. This remote is designed to work as a direct replacement and typically does not require complex pairing procedures for basic functions.
- Voice Function Activation:
For the voice function, press the dedicated voice button (often indicated by a microphone icon or a colored circle) and speak clearly into the remote. If the voice function does not respond, refer to the troubleshooting section or consult your original Verizon FiOS TV device manual for specific voice control pairing instructions, as some devices may require a one-time pairing process for advanced features.

Figure 3: Front view of the remote control, emphasizing the voice function button and its associated microphone icon.
Operating Instructions
The ZAG0FRC451A remote control provides intuitive access to your television and set-top box functions. Below are the primary button functionalities:
- Power Button (⏻): Turns your television or set-top box on or off.
- Input Button: Cycles through available input sources (HDMI, AV, etc.).
- Navigation Pad (Up, Down, Left, Right, OK): Used to navigate menus and select options.
- Back Button (←): Returns to the previous screen or menu.
- Home Button (⌂): Accesses the main menu or home screen of your device.
- Volume Up/Down (+ / -): Adjusts the volume level.
- Channel Up/Down (∧ / ∨): Changes channels.
- Mute Button (⌧): Mutes or unmutes the audio.
- Guide Button: Opens the electronic program guide.
- Number Pad (0-9): Directly enters channel numbers or other numerical inputs.
- Info Button: Displays information about the current program or selected item.
- Apps Button: Accesses smart TV applications (functionality depends on your TV/set-top box).
- Playback Controls (Rewind, Play/Pause, Fast Forward): Controls media playback.
Maintenance
- Cleaning:
Wipe the remote control with a soft, dry cloth. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Do not use harsh chemicals or abrasive materials, as they may damage the remote's surface or internal components.
- Battery Replacement:
Replace batteries when the remote's response becomes sluggish or it stops functioning. Always replace both batteries at the same time with new alkaline batteries. Do not mix old and new batteries, or different types of batteries.
- Storage:
When not in use for extended periods, remove the batteries to prevent leakage, which can damage the remote. Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.
Troubleshooting
- Remote is not responding:
- Ensure new alkaline batteries are correctly installed with proper polarity.
- Check for any obstructions between the remote control and the device (TV/set-top box). Ensure there is a clear line of sight.
- Verify that the device you are trying to control is powered on.
- If the remote still does not work, try replacing the batteries with a fresh set of brand new alkaline batteries.
- Voice function is not working:
- Ensure the remote has fresh batteries.
- Confirm that your television or set-top box supports voice commands and that the feature is enabled in its settings.
- Some voice features may require a specific pairing process with your device. Refer to the original user manual for your Verizon FiOS TV device for detailed voice control setup instructions.
- Speak clearly and directly into the remote's microphone.
- Buttons are sticky or unresponsive:
- Clean the remote control as described in the Maintenance section.
- Avoid spilling liquids on the remote.
Specifications
| Feature | Detail |
|---|---|
| Model Number | MG3-R32140B (ZAG0FRC451A) |
| Compatible Models | MG3-R32140B, VRC4100, RC4513101/03BRP, CCAM21LP1890T2 |
| Dimensions | 6 x 3 x 0.5 inches |
| Item Weight | 3.2 ounces |
| Color | Black |
| Material | ABS |
| Power Source | 2 x AAA Alkaline Batteries (Not Included) |
| Special Feature | Voice Function, Ergonomic Design |
| Compatible Devices | Television |
Support
If you encounter issues not covered in this manual or require further assistance, please contact the seller directly. Providing a picture of your original remote control may help expedite the support process. The seller is committed to resolving problems and offering the best possible service.
Manufacturer: ECONTROLLY
Important Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
FCC ID: 2AG0FRC451A
CCAM21LP1890T2