COCOCAM PK323

COCOCAM 5MP Indoor Security Camera User Manual

Model: PK323

1. Introduction

Thank you for choosing the COCOCAM 5MP Indoor Security Camera. This device is designed to provide reliable surveillance for your indoor spaces, offering high-resolution video, advanced motion detection, two-way audio communication, and flexible storage options. This manual will guide you through the installation, operation, and maintenance of your new security camera to ensure optimal performance and peace of mind.

2. Package Contents

Please check the package for the following items:

COCOCAM Security Camera retail box

Image: Front view of the COCOCAM Security Camera retail box.

COCOCAM Security Camera retail box side with features

Image: Side view of the COCOCAM Security Camera retail box highlighting features like remote viewing, two-way audio, motion detection, and TF card storage.

3. Product Overview

The COCOCAM PK323 is a versatile indoor security camera designed for comprehensive monitoring. It features a compact design and robust capabilities.

Key Features:

Physical Components:

COCOCAM 5MP Indoor Camera with phone showing live view

Image: The COCOCAM 5MP Indoor Camera alongside a smartphone displaying its live video feed, highlighting its 5MP and dual-band Wi-Fi capabilities.

4. Setup Guide

Follow these steps to set up your COCOCAM security camera:

4.1 Download the App

  1. Search for the "CloudEdge" app in your smartphone's app store (App Store for iOS or Google Play Store for Android).
  2. Download and install the app.
  3. Register for a new account or log in if you already have one.

4.2 Power On the Camera

  1. Connect the provided USB cable to the camera's power port and the power adapter.
  2. Plug the power adapter into a wall outlet.
  3. Wait for the camera to power on. You will hear a prompt indicating it's ready for setup.
COCOCAM camera connected to power with WiFi signals

Image: The COCOCAM camera plugged into an outlet, illustrating its stable 2.4GHz/5GHz Wi-Fi connection capability.

4.3 Connect to Wi-Fi

  1. Open the CloudEdge app.
  2. Tap the "+" icon or "Add Device" to add a new camera.
  3. Select your camera model from the list (e.g., Smart Camera or PTZ Camera).
  4. Follow the on-screen instructions to connect the camera to your Wi-Fi network. Ensure your phone is connected to the same Wi-Fi network (2.4GHz or 5GHz).
  5. The app will display a QR code. Hold your phone's screen in front of the camera lens (approx. 15-20 cm or 6-8 inches away) until you hear a confirmation sound from the camera.
  6. Once connected, the camera's indicator light will turn solid blue, and you will receive a "Connection successful" message in the app.
CloudEdge app setup steps

Image: A sequence of screenshots from the CloudEdge app demonstrating the step-by-step process for setting up and connecting the camera to a Wi-Fi network.

4.4 Install TF Card (Optional)

If you wish to use local storage, insert a TF (microSD) card (up to 128GB) into the camera's TF card slot. Ensure the camera is powered off before inserting or removing the card. Format the card through the app settings after insertion for proper functionality.

COCOCAM camera with cloud and TF card icons

Image: The COCOCAM camera with icons representing cloud storage and TF card storage, emphasizing its safe and stable storage options.

5. Operating Instructions

Once set up, you can utilize the camera's features via the CloudEdge app.

5.1 Live View & Recording

COCOCAM camera app interface showing live view and family sharing

Image: The COCOCAM camera app interface displaying a live view of a baby and dog, with options for screenshot, hold to talk, record, and motion detection, alongside images of family members sharing access.

5.2 Two-Way Audio

Child and dog interacting with camera via two-way audio

Image: A child and a dog interacting, illustrating the two-way audio feature of the COCOCAM camera, allowing communication with family members or pets.

5.3 Pan, Tilt, and Zoom (PTZ)

COCOCAM camera showing 360 degree coverage

Image: The COCOCAM camera demonstrating its 360° coverage capability, providing a comprehensive view without blind spots, with a smartphone displaying the panoramic view.

5.4 AI Motion Detection & Auto Tracking

COCOCAM camera detecting cat motion

Image: The COCOCAM security camera detecting motion, with a notification pop-up on a phone screen, demonstrating its AI motion detection capabilities for human and pet activity.

CloudEdge app motion detection settings

Image: A screenshot of the CloudEdge app's motion detection settings, showing options to enable/disable motion detection, adjust sensitivity, set recording time, alarm interval, alert plan, and alarm area.

5.5 HD IR Night Vision

COCOCAM camera with IR LEDs active in a dark room with a baby

Image: The COCOCAM camera with its infrared LEDs active, providing clear night vision in a dimly lit room, suitable for monitoring a baby.

5.6 Camera Sharing

Family members viewing camera feed on different devices

Image: Multiple family members viewing the camera feed on various devices (smartphone, tablet, laptop), illustrating the multi-user sharing feature.

5.7 Works with Alexa

Alexa device displaying camera feed

Image: An Amazon Echo Show device displaying the live feed from the COCOCAM camera, demonstrating its compatibility with Alexa for voice-controlled viewing.

6. Maintenance

To ensure the longevity and optimal performance of your COCOCAM camera, follow these maintenance tips:

7. Troubleshooting

If you encounter issues with your COCOCAM camera, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Camera offlineNo power, Wi-Fi disconnected, poor Wi-Fi signal.Check power connection. Restart camera and router. Ensure camera is within Wi-Fi range. Reconnect camera in app.
Cannot connect to Wi-FiIncorrect Wi-Fi password, wrong Wi-Fi band (only 2.4GHz/5GHz supported), too far from router.Verify Wi-Fi password. Ensure you are connecting to a 2.4GHz or 5GHz network. Move camera closer to router. Reset camera and try again.
Poor image qualityDirty lens, insufficient lighting, network bandwidth issues.Clean the camera lens. Ensure adequate lighting or check night vision settings. Check your internet speed.
Motion alerts not receivedMotion detection disabled, app notifications off, incorrect sensitivity settings.Enable motion detection in app. Check phone notification settings for CloudEdge app. Adjust motion detection sensitivity.
TF card not recordingCard full, card not formatted, faulty card.Format the TF card in the app. Replace with a new TF card if necessary. Ensure continuous recording is enabled.

8. Specifications

FeatureSpecification
ModelPK323
Video Capture Resolution5MP (1440p)
Pan/Tilt Range355° Pan, 80° Tilt
Wireless CommunicationBluetooth, Wi-Fi (2.4GHz/5GHz)
Night Vision Range15 Meters (50 ft)
Storage OptionsTF Card (up to 128GB), Cloud Storage
Power SourceCorded Electric (5 Volts, 3 Watts)
MaterialAcrylonitrile Butadiene Styrene (ABS)
Item Dimensions (L x W x H)7.8 x 7.8 x 11.5 cm
Weight300 g
Compatible OSiOS, Android
Recommended UseIndoor Security

9. Warranty and Support

COCOCAM is committed to providing high-quality products and excellent customer service.

9.1 Lifetime Warranty

Your COCOCAM camera comes with a lifetime warranty, ensuring long-term peace of mind. Please retain your proof of purchase for warranty claims.

9.2 Customer Support

For any technical assistance, questions, or concerns, please contact COCOCAM customer support. We offer 24/7 professional technical support to address your needs promptly.

COCOCAM customer service representative

Image: A smiling customer service representative wearing a headset, symbolizing COCOCAM's commitment to customer support.

COCOCAM privacy data security with cloud and TF card icons

Image: An illustration emphasizing 100% privacy data security with strong video encryption, supported by powerful cloud storage services and TF card storage up to 128GB.

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