HEIMAN 3pack-ws

HEIMAN Wi-Fi Smart Water Leak Detector (Model: 3pack-ws) Instruction Manual

1. Introduction

The HEIMAN Wi-Fi Smart Water Leak Detector is designed to provide early warning of water leaks and potential flooding in various areas of your home. It features both an audible alarm and app notifications via Wi-Fi connectivity, ensuring you are alerted promptly to prevent water damage. This manual provides detailed instructions for setting up, operating, and maintaining your water leak detectors.

Three HEIMAN Wi-Fi Smart Water Leak Detectors and a smartphone displaying the water sensor app with a 'Flooding Alarm' notification.

Image 1.1: HEIMAN Wi-Fi Smart Water Leak Detectors and companion app.

2. Key Features

  • Versatile Placement: Can be placed in bathrooms, kitchens, basements, laundry rooms, and other areas prone to water leaks.
  • High Quality & Durability: Features an exclusive bird's nest design with a 10-year sensor life. The included power battery (CR123A) lasts up to 5 years under normal use.
  • Smart Alerts: Provides a 75dB audible alarm, a blue flashing reminder, and remote app notifications via a 2.4GHz Wi-Fi network (only 2.4GHz supported).
  • High Sensitivity: Equipped with two bottom sensitive leak sensor probes capable of detecting water levels as low as 0.01 inches (0.22mm).
  • IP67 Waterproof Technology: The outer shell is made of anti-UV material, ensuring reliable operation in humid and dusty environments. It can detect a minimum water level of 0.22mm and has a water level threshold of 1m.
HEIMAN Smart Water Leakage Detector with icons for Mini Size, 24/7 monitoring, App Notification, Real-time Alarm, IP67 Waterproof, and Energy Battery.

Image 2.1: Overview of HEIMAN Smart Water Leakage Detector features.

3. Setup Instructions

  1. Activate Battery: Rotate the upper cover of the detector counter-clockwise to open it. Remove the battery insulation tape from the pre-installed CR123A battery. Close the cover by rotating it clockwise until secure.
  2. Step 1 of setup: Rotating the upper cover of the HEIMAN water leak detector to remove the battery insulation tape.

    Image 3.1: Remove battery insulation tape.

  3. Enter Pairing Mode: Long press the networking button inside the device for 5 seconds until the blue indicator light flashes quickly (approximately 2 times per second). This indicates the device is ready for pairing.
  4. Step 2 of setup: Long pressing the networking button inside the HEIMAN water leak detector until the blue indicator light flashes quickly.

    Image 3.2: Long press networking button.

  5. Connect via App: Download and open the Tuya or Smart Life app on your smartphone. Log in to your account. Click the "+" icon to add a new device. Select "Sensor" then "Flood Detector (Wi-Fi)".
  6. Step 3 of setup: Screenshot of the Tuya or Smart Life app interface, showing how to open the app, click '+' to add a new device, and select 'Sensor > Flood Detector (Wi-Fi)'.

    Image 3.3: Add device in the app.

  7. Enter Wi-Fi Details: Enter your 2.4GHz Wi-Fi network name and password when prompted by the app. The device will then be added to your app.
  8. Step 4 of setup: Screenshot of the app interface prompting the user to enter their Wi-Fi name and password to connect the device.

    Image 3.4: Enter Wi-Fi credentials.

  9. Placement: Place the detector on a flat surface in areas where water leaks are a concern, such as near water heaters, washing machines, under sinks, or in basements. Ensure the two metal probes on the bottom of the device are in direct contact with the surface.
  10. A HEIMAN water leak detector placed on the floor in a laundry room, demonstrating its compact size and discreet placement.

    Image 3.5: Example placement in a laundry room.

4. Operation

Once set up, the HEIMAN Wi-Fi Smart Water Leak Detector continuously monitors for water. When water is detected by the two bottom probes, the device will:

  • Emit a loud 75dB audible alarm.
  • Flash a blue LED light.
  • Send a real-time notification to your smartphone via the connected app (Tuya/Smart Life).
A HEIMAN water leak detector on a bathroom counter next to a smartphone showing a 'Flooding Alarm' notification, with a blue LED flashing on the device.

Image 4.1: Real-time alarms and app notifications.

Video 4.1: This video demonstrates the HEIMAN water leak detector's audible alarm and simultaneous app notification when water is detected. It shows the device on a tiled floor and a smartphone displaying a 'Water Alarm' alert.

5. Maintenance

  • Battery Replacement: The detector uses a CR123A battery, which has an estimated life of up to 5 years under normal use. When the battery is low, the app will notify you. To replace, rotate the top cover counter-clockwise, remove the old battery, insert a new CR123A battery, and close the cover.
  • Sensor Life: The sensor probes have a lifespan of approximately 10 years.
  • Cleaning: Periodically inspect the device and its probes for any dirt or debris. Clean with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials.
Illustration of a battery with a lightning bolt, representing low power consumption and long battery life for the HEIMAN water leak detector.

Image 5.1: Low power consumption and long battery life.

6. Troubleshooting

  • Device not connecting to Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. The device does not support 5GHz networks. Verify your Wi-Fi password is correct and the device is within range of your router. Follow the app pairing instructions carefully.
  • No remote notifications: Verify the device is successfully connected to your 2.4GHz Wi-Fi network and the app is properly configured for notifications. Check your phone's notification settings to ensure the app has permission to send alerts.
  • Alarm not loud enough: The device features a 75dB alarm. Ensure it is placed in an area where the sound can be heard. Consider placing multiple detectors in large or noisy areas.
  • Sensor sensitivity issues: If the sensor does not detect water at very low levels, ensure the two bottom probes are making proper contact with the surface. Ensure there is no debris obstructing the probes.

7. Specifications

FeatureSpecification
Model Number3pack-ws
BrandHEIMAN
Power SourceBattery Powered
Battery Type3 CR123A batteries required (included)
Control MethodRemote (via App)
Noise Level75 Decibels
Sensor TechnologyContact Sensor
Product Dimensions2.72 x 2.72 x 1.09 inches
Item Weight7.4 ounces
IP Protection ClassIP67
Compatible DevicesTuya/Smart Life APP
Diagram showing the compact design of the HEIMAN water leak detector with dimensions (2.72 x 2.72 x 1.09 inches) and labels for buzzer, status LED indicator, and sensor.

Image 7.1: Compact design and dimensions of the detector.

8. Warranty and Support

For warranty information, technical assistance, or customer support, please refer to the manufacturer's official website or contact their customer service directly. It is recommended to keep your purchase receipt as proof of purchase for any warranty claims.

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