NEO Chair Criss Cross Armless Office Desk Chair (Beige) Instruction Manual

1. Introduction

Thank you for choosing the NEO Chair Criss Cross Armless Office Desk Chair. This manual provides essential information for the safe assembly, operation, and maintenance of your new chair. Please read it thoroughly before use and retain it for future reference.

2. Safety Information

• For safe use, ensure the user's weight does not exceed 300 pounds.
• Improper use of adjustable features may lead to injury.
• Always use the chair on a stable, level surface.
• Keep small parts away from children during assembly.

3. Package Contents

Please verify that all components are present before beginning assembly:

• Chair Seat and Backrest Assembly
• Metal Base
• Gas Lift Cylinder
• Installation Tools (Hex key, screws)
• Instruction Manual

4. Assembly Instructions

Assembly is straightforward and typically takes less than 30 minutes. All necessary tools are included.

1. Attach the Gas Lift to the Base: Insert the gas lift cylinder into the center hole of the metal base. Ensure it is securely seated.
2. Attach the Seat to the Gas Lift: Carefully align the mechanism under the seat cushion with the top of the gas lift cylinder. Press down firmly until the seat is securely attached.
3. Verify Stability: Once assembled, gently test the chair's stability before full use.

Assembly Video Guide

Video 1: COZY Product Overview - This video demonstrates the chair's features and provides a visual guide to its assembly and functionality.

5. Operating Instructions

• Height Adjustment: To adjust the seat height, pull the lever located under the seat upwards while applying or releasing weight from the seat. Release the lever at the desired height.
• 360° Swivel: The chair seat can rotate a full 360 degrees, allowing for easy movement and access to different areas of your workspace without needing to reposition the entire chair.
• Tilt Function: The chair features a tilt function for reclining. Use the lever under the seat to unlock and lock the tilt mechanism.
• Wide Seat Design: The wide, U-shaped seat is designed to accommodate various sitting postures, including crossing your legs, providing enhanced comfort and reducing pressure on the hips.

6. Maintenance

• Cleaning: Spot clean the fabric upholstery as needed using a mild detergent and a damp cloth. Avoid harsh chemicals that may damage the fabric.
• Inspection: Periodically check all screws and connections to ensure they are tight. Re-tighten if necessary.
• Floor Protection: The chair features non-slip, scratch-resistant pads on its base to protect your floors. Ensure these pads are clean and intact.

7. Troubleshooting

• Chair is Wobbly: Check all assembly screws and ensure they are tightened securely. Verify the gas lift is properly seated in the base.
• Height Adjustment Not Working: Ensure the gas lift lever is fully engaged or disengaged as required. If the issue persists, the gas lift cylinder may need replacement.
• Difficulty Swiveling: Check for any obstructions around the base or under the seat. Ensure the chair is on a smooth, level surface.

8. Specifications

9. Warranty and Support

For any questions or concerns regarding your NEO Chair Criss Cross Chair, please contact our customer support. We are committed to ensuring your satisfaction with our products.

Please refer to your purchase documentation for specific warranty details.