Product Overview
The Cardo PACKTALK PRO is an advanced motorcycle helmet communication system designed to enhance your riding experience with superior audio quality, robust connectivity, and innovative safety features. It integrates seamlessly into your helmet, providing clear communication and entertainment while on the road.
Key features include:
- Crash Detection: Silently watching over you when you need it the most.
- Auto On/Off: Automatically powers on and off with helmet movement.
- Sound by JBL audio system with 45mm speakers: Delivers rich, clear audio.
- Air Mount: Patented magnetic mount for simple and secure attachment.
- 2nd Generation DMC: Offers easy grouping, auto healing, and best-in-class intercom performance.
- IP67 Waterproof Design: Ensures durability in various weather conditions.

The Cardo PACKTALK PRO communication unit.
Installation and Initial Setup
Proper installation is crucial for optimal performance and comfort. Follow these steps to set up your PACKTALK PRO.
Mounting the Unit
The PACKTALK PRO utilizes an Air Mount system for secure and easy attachment to your helmet. Ensure the mounting bracket is firmly attached to the side of your helmet, then simply align the PACKTALK PRO unit with the magnetic mount until it snaps into place.

The PACKTALK PRO unit securely mounted on the side of a motorcycle helmet.

Various components included with the PACKTALK PRO, such as the communication system, mount, mic, USB cable, and speakers.
Speaker and Microphone Placement
Position the 45mm JBL speakers inside your helmet's ear pockets, ensuring they are directly aligned with your ears for the best audio experience. The microphone should be placed close to your mouth, ideally within the helmet's chin bar area, for clear voice transmission.
Official video from Cardo Systems Inc. demonstrating optimal speaker placement within a helmet for enhanced audio quality.
First Time Pairing
Refer to the quick start guide included in your package for detailed instructions on initial Bluetooth pairing with your smartphone and other Cardo devices. The Cardo Connect app (available for iOS and Android) will guide you through the process and allow for personalized settings.
Operating Your PACKTALK PRO
Power On/Off and Auto On/Off
The PACKTALK PRO features an intelligent Auto On/Off function. The unit will automatically power on when it detects helmet movement and power off after a period of inactivity, conserving battery life. Manual power controls are also available for full control.
DMC Intercom System
Experience seamless group communication with the 2nd Generation Dynamic Mesh Communication (DMC) system. This technology allows for easy group formation, automatic re-connection if a rider leaves and rejoins the group, and maintains clear audio for up to 15 group members.
Audio Features (Sound by JBL)
The integrated 45mm JBL speakers deliver exceptional sound clarity and powerful bass, making music listening and voice communication a premium experience. Adjust audio profiles via the Cardo Connect app to suit your preferences.
Official video from Cardo Systems Inc. highlighting the Sound by JBL audio quality in Cardo devices.
Crash Detection System
The built-in crash detection chip senses impacts and automatically sends an emergency notification with your location to pre-selected contacts via the Cardo Connect app. This feature provides an added layer of safety and peace of mind.
Voice Control
Operate your PACKTALK PRO hands-free using intuitive voice commands. Control music, answer calls, and manage intercom settings without taking your hands off the handlebars.
Water Resistance
The PACKTALK PRO boasts an IP67 waterproof rating, ensuring it can withstand various weather conditions, including heavy rain and dust, without compromising performance.
Official video from Cardo Systems Inc. demonstrating the water resistance of Cardo products.
Care and Maintenance
To ensure the longevity and optimal performance of your PACKTALK PRO, follow these maintenance guidelines:
- Cleaning: Regularly wipe the unit with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.
- Charging: Charge the unit using the provided USB cable. Ensure the charging port is dry before connecting.
- Software Updates: Periodically check for and install software updates via the Cardo Connect app or Cardo Update tool on your computer. Updates often include performance improvements and new features.
- Storage: When not in use for extended periods, store the unit in a cool, dry place.
Troubleshooting Common Issues
If you encounter any issues with your PACKTALK PRO, try the following steps:
- No Power: Ensure the unit is fully charged. Check the charging cable and adapter.
- No Audio/Poor Audio: Verify speakers are correctly plugged in and positioned over your ears. Check volume levels on both the unit and your connected device.
- Intercom Disconnection: Ensure all devices are within range and fully charged. Re-establish the DMC group if necessary.
- Bluetooth Pairing Issues: Delete previous pairings from your device and the PACKTALK PRO, then attempt to pair again.
- Software Glitches: Perform a factory reset (refer to the full manual for instructions) or update the firmware.
For more detailed troubleshooting or persistent issues, please refer to the comprehensive online manual or contact Cardo customer support.
Technical Specifications
| Feature | Specification |
|---|---|
| Model Name | PACKTALK PRO |
| Connectivity Technology | Wireless (Bluetooth) |
| Included Components | Communication system, mount, mic, USB cable, speakers |
| Water Resistance Level | IP67 Water Resistant |
| Audio Driver Size | 45 Millimeters (JBL) |
| Item Weight | 55 Grams (1.94 ounces) |
| Product Dimensions | 7.87 x 3.54 x 4.33 inches |
| Battery Type | 1 Lithium Polymer battery (included) |
| Control Method | Voice, Media Control |
| UPC | 828831844521 |
Warranty and Customer Support
The Cardo PACKTALK PRO comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official Cardo Systems website.
For technical assistance, product registration, or to access the full user manual, please visit the Cardo Systems Official Store or their dedicated support portal. You can also find FAQs and community forums for additional help.