1. Introduction
This manual provides essential information for the safe and effective use of your Ultenic U16 Flex Cordless Vacuum Cleaner. Please read this manual thoroughly before operating the appliance and retain it for future reference. The Ultenic U16 Flex is designed for versatile cleaning across various surfaces, offering powerful suction and convenient features.
2. Safety Instructions
To reduce the risk of fire, electric shock, or injury, observe the following safety precautions:
- Do not use outdoors or on wet surfaces.
- Do not allow the appliance to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer's recommended attachments.
- Do not use with a damaged cord or plug. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
- Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up toxic material (e.g., chlorine bleach, ammonia cleaner, drain cleaner).
- Do not use without dust cup and/or filters in place.
- Turn off all controls before unplugging.
- Use extra care when cleaning on stairs.
- Store the appliance indoors.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
- Recharge only with the charger specified by the manufacturer.
3. Package Contents
Verify that all components are present in the package:
- U16 Flex Main Unit
- Charging Rack
- Crevice Tool
- Charger
- HEPA Filter (x2)
- Cleaning Brush
- User Manual

This image displays the Ultenic U16 Flex cordless vacuum cleaner along with its various accessories, including the main unit, extension wand, floor brush, crevice tool, charging dock, and spare filters.
4. Product Overview
The Ultenic U16 Flex is a versatile cordless vacuum cleaner designed for efficient home cleaning. Key features include:
- Powerful Suction: Equipped with a 550W motor, providing up to 50Kpa of suction power for effective cleaning of various debris.
- Extended Runtime: The removable battery offers up to 60 minutes of operation on a single charge, suitable for thorough cleaning sessions.
- 180° Bendable Wand: A flexible wand design allows for easy cleaning under furniture without excessive bending.
- Anti-Tangle Brush: The specially designed V-shaped roller brush minimizes hair entanglement, reducing maintenance.
- Green Laser Technology: An integrated green light on the brush head illuminates fine dust particles, enhancing visibility in low-light conditions.
- 6-Layer Filtration System: An advanced filtration system captures 99.99% of fine dust and allergens, contributing to cleaner air.
- Intuitive Digital Display: An LED screen provides real-time information on battery status, selected power mode, and maintenance alerts.
Key Components:

The vacuum's flexible wand bends at 180 degrees to easily clean dust and debris beneath furniture.

This image highlights the V-shaped design of the roller brush, engineered to effectively prevent hair from tangling around it during operation.

A close-up of the vacuum head shows the integrated green laser light, which makes fine dust and particles visible on the floor.

An exploded diagram illustrates the six stages of the vacuum's filtration system, designed to capture fine dust.

The vacuum's LED display provides real-time information on battery status, selected power mode, and alerts.
5. Assembly
Follow these steps to assemble your Ultenic U16 Flex vacuum cleaner:
- Connect the Extension Wand: Insert the top end of the extension wand into the main unit until it clicks securely into place.
- Attach the Floor Brush: Connect the floor brush to the bottom end of the extension wand, ensuring it locks firmly.
- Install Battery: If not already installed, slide the battery pack into the designated slot on the main unit until it clicks.
- Attach Accessories: For specialized cleaning, attach the crevice tool or other accessories directly to the main unit or the end of the extension wand as needed.
6. Charging
Ensure the battery is fully charged before first use. The charging time is approximately 4 hours.
- Using the Charging Rack: Mount the charging rack to a wall in a convenient location. Place the vacuum cleaner onto the charging rack. Ensure the charging contacts align.
- Direct Charging: Alternatively, the battery can be removed from the main unit and charged directly using the charger.
- Charging Indicator: The digital display will indicate the charging status. A full charge is indicated when the battery icon shows 100% or is fully illuminated.

The image shows the vacuum conveniently stored and charging on its wall-mounted dock.
7. Operation
Power On/Off:
- Press the power button to turn the vacuum on.
- Press the power button again to turn the vacuum off.
Suction Modes:
The vacuum offers multiple suction modes for different cleaning needs:
- Eco Mode: Provides up to 60 minutes of runtime for light cleaning and extended use.
- Standard Mode: Offers approximately 40 minutes of runtime for daily cleaning tasks.
- Turbo Mode: Delivers maximum suction power for stubborn dirt and deep cleaning, with approximately 20 minutes of runtime.
Press the mode selection button on the digital display to cycle through the available suction modes.

This graphic details the approximate battery life for each operating mode: 20 minutes in Turbo, 40 minutes in Standard, and 60 minutes in Eco mode.
Using Attachments:
- Crevice Tool: Ideal for narrow gaps, corners, and edges.
- Cleaning Brush: Suitable for upholstery, curtains, and delicate surfaces.
Attach accessories directly to the main unit for handheld cleaning or to the extension wand for reaching higher areas.

This composite image demonstrates the versatility of the vacuum, showing it used as a handheld unit for cleaning upholstery, car interiors, and tabletops.
8. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your vacuum cleaner.
Emptying the Dustbin:
- Ensure the vacuum is turned off.
- Locate the dustbin release button and press it to detach the dustbin from the main unit.
- Open the dustbin lid and empty the contents into a waste bin.
- Close the dustbin lid and reattach the dustbin to the main unit until it clicks.
Cleaning Filters:
The HEPA and sponge filters should be cleaned regularly (e.g., monthly, depending on usage).
- Remove the dustbin.
- Twist and pull out the filter assembly from the dustbin.
- Separate the HEPA filter and sponge filter.
- Tap off loose dirt. Rinse both filters under cold running water until the water runs clear.
- Allow filters to air dry completely for at least 24 hours before reassembling and placing back into the vacuum. Do not use a dryer or other heating device.
Cleaning the Roller Brush:
Periodically check the roller brush for tangled hair or debris.
- Turn off the vacuum and detach the floor brush.
- Locate the brush release tab or lock and open it to remove the roller brush.
- Use scissors or the included cleaning tool to cut and remove any tangled hair or fibers.
- Clean any debris from the brush housing.
- Reinsert the roller brush and secure the release tab/lock.
9. Troubleshooting
If you encounter issues with your Ultenic U16 Flex, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Vacuum does not turn on | Battery is not charged or not properly installed. | Ensure the battery is fully charged and correctly inserted until it clicks. |
| Weak suction power | Dustbin is full, filters are clogged, or there is a blockage in the hose/brush head. | Empty the dustbin. Clean or replace filters. Check for and remove any blockages. |
| Roller brush not rotating | Hair or debris tangled in the brush, or brush is not properly installed. | Clean the roller brush, removing any obstructions. Ensure the brush is correctly reinstalled. |
| Short battery runtime | Using Turbo mode frequently, or battery degradation. | Use Eco or Standard mode for longer runtime. Ensure the battery is fully charged. If runtime significantly decreases, consider battery replacement. |
10. Specifications
| Feature | Specification |
|---|---|
| Brand | Ultenic |
| Model Name | U16 Flex |
| Wattage | 550 watts |
| Maximum Suction | 50Kpa |
| Battery Life (Max) | 60 minutes (Eco Mode) |
| Charging Time | 4 Hours |
| Filter Type | HEPA Filter (6-layer filtration) |
| Dustbin Capacity | 1.2 Liters |
| Noise Level | 68 Decibels |
| Item Weight | 5.94 pounds |
| Product Dimensions | 9.84"L x 9.06"W x 4.88"H |
| Special Features | Cordless, 180° Bendable Wand, Anti-tangle Brush, Green Light, LED Display, Charging Wall Mount |
11. Warranty and Support
Ultenic products are manufactured to high-quality standards and are warranted against manufacturing defects. For specific warranty details, please refer to the warranty card included with your product or visit the official Ultenic website.
If you have any questions, require assistance, or need to report an issue with your Ultenic U16 Flex Cordless Vacuum Cleaner, please contact Ultenic customer support through their official channels. Contact information can typically be found on the Ultenic website or in the product packaging.





