1. Introduction
This manual provides essential information for the safe and efficient use of your CANDY SmartPro Inverter 2-in-1 Automatic Washer and Dryer. Please read all instructions carefully before installation and operation. Keep this manual for future reference.
The CANDY SmartPro Inverter appliance combines a 14KG washing capacity with a 9KG drying capacity, featuring SmartPro technology for Wi-Fi and Bluetooth connectivity, an inverter motor, and a variety of programs for optimal laundry care.
Figure 1: Front view of the CANDY SmartPro Inverter 2-in-1 Automatic Washer and Dryer. This image displays the front of the CANDY SmartPro Inverter washer and dryer, highlighting its anthracite finish, large front-loading door, digital display, and program selection dial.
2. Safety Information
For your safety and to ensure proper operation, always adhere to the following precautions:
- Ensure the appliance is properly grounded.
- Do not allow children to play with or operate the appliance.
- Keep flammable materials away from the appliance.
- Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances.
- Always unplug the appliance before cleaning or performing maintenance.
- Do not operate the appliance if it is damaged or malfunctioning. Contact qualified service personnel.
- Ensure all transport bolts are removed before use.
3. Installation and Setup
3.1 Unpacking
Carefully remove all packaging materials. Inspect the appliance for any damage. Report any damage to your retailer immediately.
3.2 Removing Transport Bolts
Before using the appliance, all transport bolts located at the rear of the machine must be removed. These bolts secure the drum during transit and must be removed to prevent damage during operation. Store the bolts for future transport if needed.
3.3 Placement
Place the appliance on a firm, level floor. Ensure there is adequate space around the machine for ventilation and access. Avoid placing it in areas exposed to direct sunlight or freezing temperatures.
3.4 Leveling
Adjust the adjustable feet at the bottom of the appliance to ensure it is perfectly level. A level machine reduces vibration and noise during operation.
3.5 Water Connection
Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure all connections are tight to prevent leaks. The drain hose should be securely placed into a standpipe or laundry tub, ensuring it is not kinked.
3.6 Electrical Connection
Connect the power cord to a grounded electrical outlet. The appliance operates on 220 Volts. Do not use extension cords or adapters.
4. Operating Instructions
4.1 Control Panel Overview
The control panel features a 6-digit digital display, a program selection dial, and various function buttons. Refer to the diagram in your quick start guide for specific button locations.
4.2 Loading Laundry
Open the door and load laundry into the drum. Do not overload the machine. For optimal washing and drying, ensure items can move freely. Close the door firmly.
4.3 Adding Detergent and Additives
Pull out the detergent dispenser drawer. Add appropriate amounts of detergent, fabric softener, and other additives to the designated compartments. The Intelligent Dispensing or Auto Dose feature can automatically dispense detergent for certain cycles.
4.4 Program Selection
Turn the program selection dial to choose the desired washing or drying program. The selected program will be indicated on the digital display.
4.5 Customizing Programs
After selecting a program, you can adjust options such as temperature, spin speed, and delay start using the corresponding buttons. The 24-hour delay start function allows you to set the machine to begin a cycle at a later time.
4.6 Starting a Cycle
Press the Start/Pause button to begin the selected program. The door will lock, and the cycle will commence.
4.7 Smart Connectivity (Wi-Fi + Bluetooth)
Download the CANDY SmartPro app to your smartphone. Follow the in-app instructions to connect your appliance via Wi-Fi or Bluetooth. This allows for remote monitoring, control, and access to additional features and programs.
5. Programs and Cycles
Your appliance offers 16 washing programs and 3 distinct drying modes. Here are some key programs:
- Cotton: For durable cotton items.
- Mixed Colour: Designed for mixed loads of colored garments.
- Woolmark-Approved Cycles: Gentle care for wool items, preventing shrinkage.
- Rapid Programs (e.g., SPECIAL49'): Quick cycles for lightly soiled items or smaller loads. There are 7 rapid programs available.
- Easy Iron Plus 39' Steam Treatment: A program designed to reduce wrinkles and make ironing easier.
- Drying Modes: Three distinct drying modes are available, allowing you to choose the appropriate level of dryness for your garments.
Consult the program chart in your quick start guide for a complete list of programs, their recommended load sizes, and specific settings.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your appliance.
6.1 Cleaning the Detergent Dispenser
Periodically remove and clean the detergent dispenser drawer to prevent residue buildup. Rinse it under running water and reinsert.
6.2 Cleaning the Filter
The pump filter should be cleaned regularly to remove lint and small objects. Refer to your quick start guide for the exact location and procedure for cleaning the filter.
6.3 Cleaning the Drum
Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) periodically to clean the drum and remove any detergent residue or odors.
6.4 Cleaning the Exterior
Wipe the exterior of the appliance with a soft, damp cloth. Do not use abrasive cleaners or solvents.
7. Troubleshooting
If you encounter issues with your appliance, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Appliance does not start | Power cord not plugged in; door not closed properly; Start/Pause button not pressed. | Check power connection; ensure door is securely latched; press Start/Pause button. |
| No water filling | Water tap closed; water inlet hose kinked; water supply interrupted. | Open water tap; straighten hose; check household water supply. |
| Water not draining | Drain hose kinked or blocked; pump filter clogged. | Straighten drain hose; clean pump filter (refer to Section 6.2). |
| Excessive vibration/noise | Transport bolts not removed; appliance not level; uneven load. | Remove transport bolts (Section 3.2); level the appliance (Section 3.4); redistribute laundry in the drum. |
| Clothes not drying properly | Overloaded; incorrect drying program selected; lint filter clogged. | Reduce load size; select appropriate drying program; clean lint filter (if applicable, refer to manual). |
If the problem persists after attempting these solutions, please contact customer support.
8. Specifications
| Brand | CANDY |
| Model Number | CSOW41496TMBRZ19 |
| Washing Capacity | 14 KG |
| Drying Capacity | 9 KG |
| Spin Speed | 1400 RPM |
| Energy Efficiency Class | A |
| Washing Class / Spin Class | A / A |
| Wattage | 1450 watts |
| Voltage | 220 Volts |
| Product Dimensions (WxDxH) | 60 x 67 x 85 cm |
| Item Weight | 74 Kilograms |
| Drum Material | Stainless Steel |
| Special Features | Delay Start, Inverter Motor, Wi-Fi + Bluetooth Smart Connectivity, Washer & Dryer Functionality |
| Number of Washing Programs | 16 |
| Number of Drying Modes | 3 |
9. Warranty and Support
Your CANDY SmartPro Inverter 2-in-1 Washer and Dryer is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase for specific terms and conditions, including warranty duration and coverage details.
For technical assistance, service requests, or to purchase genuine spare parts, please contact CANDY customer support. Contact information can typically be found on the manufacturer's website or in your warranty documentation.
When contacting support, please have your appliance model number (CSOW41496TMBRZ19) and serial number ready.
