Introduction
The DUMOS Criss Cross Chair is designed for comfort and versatility, suitable for office, desk, vanity, or home use. Its wide, armless design allows for various sitting positions, including cross-legged. This chair features adjustable height, 360-degree swivel, and a comfortable U-shaped ergonomic design.
Key Features:
- Simple & Stylish: Features a channel-tufted design for a minimalist aesthetic.
- Wide & Soft: Cushioned with high-density foam, the extra-wide seat accommodates relaxed or cross-legged positions.
- Ergonomic & Comfortable: U-shaped design provides excellent back and lumbar support, contoured to the spine's natural curvature.
- Multi-Functional: Offers adjustable height, 360-degree swivel, and 90-120 degree tilt range.
- Easy to Assemble: Includes all necessary hardware, tools, and comprehensive instructions for quick assembly (approx. 15 minutes).

Figure 1: The DUMOS Criss Cross Chair, showcasing its wide seat and armless design in beige fabric.
Setup and Assembly
Assembling your DUMOS Criss Cross Chair is a straightforward process. All required hardware and tools are included in the package. Please follow the steps below for quick and easy setup.
Assembly Steps:
- Unpack all components and verify against the parts list provided in your manual.
- Attach the cross-legged base to the gas lift cylinder.
- Secure the seat plate to the bottom of the chair cushion.
- Connect the gas lift cylinder assembly to the seat plate.
- Ensure all screws are tightened securely before use.

Figure 2: Visual guide for chair assembly, showing the main components and connection points.
Video 1: An official product video demonstrating the assembly process and key features of the DUMOS Criss Cross Chair.
Operating Instructions
The DUMOS Criss Cross Chair is designed for intuitive operation, allowing you to easily adjust it to your preferred comfort level.
Height Adjustment:
To adjust the chair's height, locate the lever on the right side beneath the seat. Pull the lever upwards while seated to lower the chair, or stand up and pull the lever upwards to raise the chair. Release the lever at your desired height.
360-Degree Swivel:
The chair features a smooth 360-degree swivel function, allowing for easy rotation and access to different areas of your workspace without needing to move the entire chair.
Tilt Function:
To engage the tilt function, pull the same lever used for height adjustment outwards. The chair will now allow for a rocking motion between 90 and 120 degrees. Push the lever inwards to lock the chair in an upright position.
Wide Seat Comfort:
The extra-wide seat is specifically designed to accommodate various sitting styles, including cross-legged. Enjoy ample space for comfortable and flexible seating throughout your day.

Figure 3: Diagram illustrating the multi-function adjustments including height, tilt, and rocking tension.

Figure 4: Image highlighting the wide seat and ergonomic design for comfortable cross-legged sitting and lumbar support.
Maintenance
Proper care and maintenance will ensure the longevity and continued comfort of your DUMOS Criss Cross Chair.
Cleaning:
- For general cleaning, gently wipe the fabric with a soft, damp cloth.
- For spills, blot immediately with a clean, dry cloth. Avoid rubbing, which can spread the stain.
- Use a mild fabric cleaner if necessary, testing on an inconspicuous area first.
- Do not use harsh chemicals or abrasive cleaners.
General Care:
- Regularly check all screws and connections to ensure they remain tight. Tighten if loose.
- Avoid exposing the chair to direct sunlight for prolonged periods to prevent fading.
- Keep the chair away from excessive heat or moisture.

Figure 5: Detail of the chair's skin-friendly fabric and curved cushioned mid-back, emphasizing material quality.
Troubleshooting
If you encounter any issues with your DUMOS Criss Cross Chair, please refer to the common solutions below.
- Chair not adjusting height: Ensure the height adjustment lever is fully engaged and the gas lift cylinder is properly installed.
- Chair feels wobbly: Check all assembly screws and bolts to ensure they are securely tightened.
- Difficulty swiveling: Ensure there are no obstructions beneath the chair base.
- Unusual noises: Re-tighten all connections. If noises persist, contact customer support.
If the problem persists after attempting these solutions, please contact DUMOS customer support for further assistance.
Specifications
| Feature | Detail |
|---|---|
| Brand | DUMOS |
| Model Name | Criss Cross Chair (QY-CH-7261BG) |
| Color | Beige |
| Product Dimensions | 19.45"D x 25.98"W x 34.45"H |
| Seat Height | Adjustable (15.94" ~ 19.69" from floor) |
| Seat Depth | 18.7 inches |
| Maximum Weight Recommendation | 300 Pounds |
| Material | Sponge (Fill Material) |
| Special Features | Rocking, Adjustable Height, Ergonomic, Swivel |
| Assembly Required | Yes |
| Leg Style | Cross Leg (No Wheels) |

Figure 6: Detailed product dimensions, including seat height, depth, and overall chair size.

Figure 7: Illustration of the chair's stability features, including the explosion-proof gas spring, sturdy cross metal frame, and anti-slip rubber bottom.
Warranty and Support
For any questions, concerns, or warranty claims regarding your DUMOS Criss Cross Chair, please contact DUMOS customer support. Refer to your product packaging or the official DUMOS website for the most up-to-date contact information.
Please retain your proof of purchase for warranty purposes.





