SYNCO XTALK X2 Wireless Intercom Headset System User Manual

1. Introduction

The SYNCO XTALK X2 is a 2.4GHz full-duplex wireless intercom headset system designed for seamless two-person communication. It features a 3.5mm port for real-time audio monitoring, advanced AEC noise reduction for clear sound, and a long-lasting 24-hour battery life, making it ideal for various professional applications such as filmmaking, live performances, and event coordination.

What's in the Box

Image: The complete package contents of the SYNCO XTALK X2 system, showing two headsets, a charging station, two rechargeable batteries, a charging cable, two mic windshields, and two one-ear foam cushions.

• XTALK Headset x2
• Mic Windshield x2
• One-Ear Foam Cushions x2
• Rechargeable Battery x2
• Charging Cable x1
• Charging Station x1

2. Setup Guide

Initial Charging

Before first use, ensure both headsets' batteries are fully charged. Insert the rechargeable batteries into the headsets and connect them to the charging station using the provided Type-C cable. A full charge takes approximately 2.5 hours. The low-power design allows for up to 24 hours of working time.

Image: Close-up view of the SYNCO XTALK X2 headset highlighting the replaceable battery compartment and the Type-C charging port, illustrating the power supply options.

Pairing and Connection

The SYNCO XTALK X2 wireless intercom system comes pre-paired from the factory, allowing for immediate use right out of the box. Simply power on both headsets, and they will automatically connect. If you need to reset a unit as the master or pair additional units (e.g., XTALK X1 or X2), refer to the detailed manual for specific pairing instructions.

Image: A visual guide demonstrating the "Ready out of Box" features, including automatic pairing, adjustable headband, and the mute/unmute function by rotating the boom arm.

3. Operating Instructions

Basic Controls

• Mute/Unmute: Rotate the boom arm of the microphone up to mute and down to unmute.
• Domination Mode: Press and hold the 'B' button on the master headset to enter domination mode. In this mode, the master can speak, and all remote units are muted, allowing the director or commander to provide clear instructions without interruption.
• Voice Prompts: All actions are accompanied by voice prompts for intuitive operation.

Real-time Monitoring

The XTALK X2 features an exclusive 3.5mm TRS port, enabling real-time audio monitoring from external devices such as cameras and recorders. This allows field control personnel to communicate with their team while simultaneously monitoring audio feeds, crucial for precise coordination in production environments.

Image: A person wearing the SYNCO XTALK X2 headset, connected via a 3.5mm cable to a camera for real-time audio monitoring, demonstrating the headset's versatility.

Communication Range

The system operates on a 2.4GHz frequency, providing stable and secure communication. It supports a line-of-sight (LOS) range of up to 350 meters (1148 feet), ensuring reliable connectivity over significant distances without cross-frequency interference. This makes it suitable for large-scale events and outdoor productions.

Image: A visual representation of the SYNCO XTALK X2 headset's impressive communication range, highlighting its ability to maintain stable connection up to 350 meters (1148 feet) in line-of-sight conditions.

Audio Quality and Noise Reduction

The XTALK X2 incorporates advanced AEC (Acoustic Echo Cancellation) noise reduction technology, operating within an ultra-wideband frequency range of 150Hz-7kHz. This technology effectively eliminates echoes, reverberation, and ambient noise, ensuring that human voices are accurately captured and highlighted, even in challenging noisy environments.

Image: A graphic representation of the SYNCO XTALK X2's AEC noise reduction capabilities, showing how it filters out unwanted ambient noise to deliver crystal-clear audio for team calls.

4. Maintenance and Care

To ensure the longevity and optimal performance of your SYNCO XTALK X2 headset system, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the exterior of the headsets. Avoid using harsh chemicals or abrasive materials.
• Storage: Store the headsets in the provided carrying bags when not in use to protect them from dust and physical damage. Keep them in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: While the batteries are replaceable, ensure they are charged regularly, even if the headsets are not in frequent use, to maintain battery health. Avoid fully depleting the batteries for extended periods.
• Mic Windshield: Replace the mic windshields periodically to maintain optimal audio clarity and hygiene.

5. Troubleshooting

If you encounter any issues with your SYNCO XTALK X2 system, please refer to the table below for common problems and their solutions.

For more detailed troubleshooting or issues not listed here, please refer to the official SYNCO XTALK X2 User Guide (PDF) or contact customer support.

6. Technical Specifications

7. Warranty and Support

SYNCO products are designed and manufactured to the highest quality standards. For information regarding warranty coverage, please refer to the warranty card included with your product or visit the official SYNCO website. Keep your purchase receipt as proof of purchase for any warranty claims.

For technical support, product inquiries, or service requests, please contact SYNCO customer support through their official channels. You can often find contact information on the SYNCO brand store page on Amazon or their official website.

Additional resources:

• Download Official User Guide (PDF)
• Visit the SYNCO Official Store on Amazon