Turtle Beach Stealth 500 Wireless Amplified Gaming Headset User Manual

Introduction

The Turtle Beach Stealth 500 is a versatile wireless gaming headset designed for use with PlayStation 5, PlayStation 4, Windows PCs, and mobile devices. It features dual connectivity options, including low-latency 2.4GHz wireless and Bluetooth 5.2, allowing for seamless switching between devices. This manual provides detailed instructions to help you get the most out of your headset.

The Turtle Beach Stealth 500 Wireless Amplified Gaming Headset in black.

Package Contents

Ensure all items listed below are present in your package:

• Turtle Beach® Stealth™ 500 Wireless Gaming Headset
• USB Wireless Transmitter
• 0.7m / 2.3ft Charging Cable (USB-A to USB-C)
• Quick Start Guide

All components included in the Stealth 500 headset package.

Setup

2.4GHz Wireless Connection (PS5, PS4, PC)

For low-latency wireless gaming on your console or PC, use the included USB Wireless Transmitter.

1. Plug the USB Wireless Transmitter into an available USB port on your PlayStation console or PC.
2. Power on your Stealth 500 headset. The headset will automatically connect to the transmitter.
3. Ensure the headset is selected as the audio output device in your console or PC's sound settings.

The Stealth 500 headset integrated into a gaming setup with a PlayStation 5 and PC.

Bluetooth Connection (Mobile Devices)

Connect your headset to mobile devices via Bluetooth for on-the-go audio.

1. Press and hold the Bluetooth button on the headset until the LED indicator flashes blue, indicating pairing mode.
2. On your mobile device, go to Bluetooth settings and select 'Stealth 500' from the list of available devices.
3. Once paired, the LED will turn solid blue.

QuickSwitch Technology

The QuickSwitch button allows you to seamlessly toggle between 2.4GHz wireless and Bluetooth connections.

• Press the QuickSwitch button once to switch between the active 2.4GHz and Bluetooth connections.
• This feature is ideal for taking calls on your phone while gaming.

The QuickSwitch button, circled in blue, for easy toggling between wireless modes.

Charging the Headset

The Stealth 500 headset boasts up to 40 hours of battery life and supports quick charging.

• Connect the included USB-A to USB-C charging cable to the headset's USB-C port and a powered USB port.
• The LED indicator will show charging status and turn off when fully charged.

The headset features an impressive 40-hour battery life for extended gaming sessions.

Operating the Headset

Controls Overview

Familiarize yourself with the headset's controls for optimal use:

• Power Button: Press and hold to power on/off.
• Volume Dial: Adjusts overall game and chat volume.
• Mic Monitoring Dial: Adjusts the level of your own voice heard through the headset.
• Mode Button: Cycles through audio presets.
• QuickSwitch Button: Toggles between 2.4GHz wireless and Bluetooth connections.

Detailed view of the headset's on-ear controls.

Microphone Usage

The omni-directional microphone features a convenient flip-to-mute function.

• Flip-to-Mute: Flip the microphone boom arm up to mute your microphone. Flip it down to unmute.
• Variable Mic Monitoring: Adjust the mic monitoring dial to hear your own voice in the headset, preventing shouting.

The microphone can be flipped up to instantly mute for convenience.

Audio Customization with Swarm II App

Enhance your audio experience using the Swarm II desktop software (PC) or mobile app (iOS & Android).

• Access a 10-band audio EQ to fine-tune your sound.
• Activate and adjust Superhuman Hearing® for enhanced in-game audio cues like footsteps and reloads.
• Toggle between four Turtle Beach audio presets: Bass Boost, Signature Sound, Treble Boost, and Vocal Boost.

Superhuman Hearing provides a competitive advantage by amplifying critical in-game sounds.

The Swarm II app allows for extensive audio customization and firmware updates.

Maintenance

Proper care will extend the life of your headset.

• Cleaning: Use a soft, dry cloth to wipe down the headset. For ear cushions, gently wipe with a damp cloth and mild soap if necessary, then dry thoroughly. The floating headband strap can be removed for cleaning.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Charging: Avoid leaving the headset fully discharged for extended periods. Charge regularly to maintain battery health.

Troubleshooting

If you encounter issues with your Stealth 500 headset, try the following:

• No Audio/Low Volume: Ensure the headset is powered on and properly connected (2.4GHz transmitter or Bluetooth). Check the volume dials on the headset and your device. Verify the headset is selected as the default audio output.
• Microphone Not Working: Ensure the microphone is flipped down and not muted. Check microphone settings on your console or PC. Adjust mic monitoring to confirm microphone input.
• Connection Issues: For 2.4GHz, ensure the USB transmitter is securely plugged in. For Bluetooth, try unpairing and re-pairing the headset with your device. Move closer to the transmitter/device to reduce interference.
• Firmware Update: Connect your headset to a PC and use the Swarm II desktop software to check for and install any available firmware updates. Updates can resolve various performance issues.
• Reset Headset: If issues persist, consult the Turtle Beach support website for instructions on how to perform a factory reset.

Specifications

Warranty and Support

For detailed warranty information and technical support, please visit the official Turtle Beach website. You can find FAQs, troubleshooting guides, and contact information for customer service there.

Online Support: www.turtlebeach.com/pages/support