HP 27 i7 All-in-One Desktop User Manual

1. Introduction

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your HP 27 i7 All-in-One Desktop. Please read this guide thoroughly before using your device to ensure optimal performance and longevity.

The HP 27 i7 All-in-One Desktop is a powerful and compact computing solution, integrating a 27-inch Full HD display with an Intel Core i7-1355U processor, 32GB RAM, and a 1TB SSD, running on Windows 11 Home.

2. Setup Guide

2.1 Unpacking the Device

Carefully remove all components from the packaging. Ensure the following items are present:

• HP 27 i7 All-in-One Desktop
• Wired Keyboard
• Wired Mouse
• Power Adapter and Cable
• Documentation (including this manual)

2.2 Connecting Peripherals

Before powering on, connect the included keyboard and mouse to the available USB ports on the back of the desktop.

Image: The HP 27 All-in-One Desktop with its wired keyboard and mouse connected, illustrating a typical setup.

2.3 Power Connection

Connect the power cable to the power adapter, then plug the adapter into the power port on the back of the All-in-One desktop. Finally, plug the power cable into a wall outlet.

2.4 Initial Power-On and Windows Setup

Press the power button, usually located on the side or back of the display. The system will boot up, and you will be guided through the initial Windows 11 Home setup process. Follow the on-screen instructions to configure your language, region, network, and user account.

3. Operating Instructions

3.1 Power On/Off and Sleep Mode

• Power On: Press the power button.
• Shut Down: Click the Start button, then Power > Shut down.
• Sleep Mode: Click the Start button, then Power > Sleep.

3.2 Display Features

Your HP 27 All-in-One Desktop features a 27-inch Full HD (1920 x 1080) IPS display with a three-sided micro-edge design for an immersive viewing experience.

Image: A user engaging with the HP 27 All-in-One Desktop, highlighting its ultra-slim three-sided micro-edge display.

3.3 Connecting to a Network

The desktop supports Wi-Fi 6 and wired Ethernet (RJ-45).

• Wi-Fi: Click the network icon in the taskbar, select your Wi-Fi network, enter the password, and connect.
• Ethernet: Connect an Ethernet cable from your router or modem to the RJ-45 port on the back of the desktop.

3.4 Using the IR Camera

The integrated IR Camera supports Windows Hello for secure facial recognition login and is suitable for video conferencing. The camera is tiltable and features a privacy pop-up mechanism.

Image: The HP 27 All-in-One Desktop being used for a video call, demonstrating the functionality of its tiltable, pop-up privacy IR camera and dual microphones.

3.5 Port Usage

The desktop provides various ports for connectivity:

• USB 3.2 Type-C (1x): For high-speed data transfer and connecting compatible devices.
• USB 3.2 Type-A (2x): For connecting USB devices such as external drives, printers, or other peripherals.
• USB 2.0 Type-A (2x): For connecting standard USB devices.
• HDMI (1x): For connecting an external display.
• RJ-45 (1x): For wired Ethernet network connection.
• Headphone/Microphone Combo (1x): For connecting a headset or external speakers/microphone.

4. Maintenance

4.1 Cleaning the Device

• Display: Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Do not spray liquid directly onto the screen.
• Chassis: Use a soft, dry cloth to wipe down the exterior. Avoid abrasive cleaners.
• Vents: Periodically use compressed air to clear dust from ventilation openings to prevent overheating.

4.2 Software Updates

Regularly update your Windows operating system and drivers to ensure security, stability, and optimal performance. Windows Update can be accessed via Settings > Windows Update.

4.3 Data Backup

It is recommended to regularly back up your important data to an external drive or cloud storage to prevent data loss.

5. Troubleshooting

5.1 No Power

• Ensure the power cable is securely connected to the desktop and the wall outlet.
• Verify the wall outlet is functional by plugging in another device.
• Try a different power outlet.

5.2 No Display

• Ensure the desktop is powered on.
• If an external monitor is connected, ensure it is powered on and correctly configured.
• Restart the computer.

5.3 Network Connectivity Issues

• Wi-Fi: Check if Wi-Fi is enabled. Restart your router/modem. Verify Wi-Fi password.
• Ethernet: Ensure the Ethernet cable is properly connected. Check router/modem status.
• Run Windows Network Troubleshooter (Settings > Network & internet > Advanced network settings > Network troubleshooter).

5.4 Keyboard or Mouse Not Responding

• Ensure the keyboard and mouse cables are securely plugged into the USB ports.
• Try connecting them to different USB ports.
• Restart the computer.

6. Specifications

Image: The HP 27 All-in-One Desktop with its physical dimensions (width, height, depth) and weight clearly indicated.

7. Warranty and Support

7.1 Product Warranty

Warranty information for your HP 27 i7 All-in-One Desktop is typically provided with your product documentation at the time of purchase. Please refer to the specific warranty card or documentation included in your product packaging for details on coverage, terms, and conditions. You may also find detailed warranty information on the official HP support website.

7.2 Technical Support

For technical assistance, driver downloads, or further support, please visit the official HP support website or contact HP customer service. Have your product model number (TPC-Q095-27) and serial number ready when contacting support.

HP Support Website: support.hp.com