1. Introduction
Thank you for choosing the Gree New Ari 12000 BTU Inverter R32 Air Conditioner. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your new air conditioning system. Please read this manual thoroughly before using the appliance and retain it for future reference.
2. Safety Information
Always observe the following basic precautions to reduce the risk of fire, electric shock, injury, or damage to the product:
- Installation must be performed by qualified personnel in accordance with local and national electrical codes.
- Ensure the power supply matches the specifications listed on the unit's nameplate.
- Do not operate the air conditioner with wet hands or when standing on a wet surface.
- Do not insert fingers or objects into the air inlet/outlet.
- Turn off the power supply before cleaning or performing any maintenance.
- Keep the remote control out of reach of children.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
3. Product Overview
The Gree New Ari 12000 BTU Inverter R32 Air Conditioner is a split-system unit designed for efficient cooling and heating. It features advanced inverter technology, uses R32 refrigerant, and includes integrated WiFi and Bluetooth for smart control.

Image 3.1: Gree New Ari 12000 BTU Air Conditioner. This image displays both the indoor unit (top) and the outdoor unit (bottom) of the split-system air conditioner. The indoor unit is a sleek, white rectangular casing, typically mounted high on a wall. The outdoor unit is a larger, cuboid structure with a fan grille visible on its front, designed for external placement.
4. Setup and Installation
Due to the nature of split-system air conditioners, professional installation by a certified technician is required. This ensures proper refrigerant handling, electrical connections, and optimal performance. Attempting self-installation may void your warranty and pose safety risks.
4.1 Pre-Installation Checks
- Verify that the installation site meets the necessary structural and electrical requirements.
- Ensure adequate space for airflow around both indoor and outdoor units.
- Confirm that all components are present and undamaged.
4.2 Electrical Connection
The unit requires a dedicated power circuit. Refer to the electrical specifications in Section 8 for detailed requirements. All wiring must comply with local electrical codes.
5. Operating Instructions
Your Gree New Ari air conditioner can be operated using the infrared remote control or via the integrated WiFi/Bluetooth smart control features.
5.1 Remote Control Operation
The standard YAPIF2 infrared remote control allows you to manage all functions of the air conditioner.

Image 5.1: Remote Control and Smart App Interface. This image shows the infrared remote control on the left, featuring an LCD display and various buttons for function selection. On the right, it illustrates the user-friendly smart control interface via a mobile application, compatible with Android and iOS devices, and integration with Google Home and Amazon Alexa.
- Power On/Off: Press the power button to turn the unit on or off.
- Mode Selection: Use the mode button to cycle through Cooling, Heating, Fan, Dry, and Auto modes.
- Temperature Adjustment: Use the up/down arrows to set the desired temperature.
- Fan Speed: Adjust fan speed (4 levels) using the fan button.
- I FEEL Function: Activates a sensor in the remote control to measure the ambient temperature at its location, optimizing comfort.
- Turbo Mode: Provides rapid cooling or heating for quick temperature changes.
- Comfort Sleep Mode: Adjusts temperature and fan speed for optimal sleeping conditions, reducing noise.
- Timer Function: Set the unit to turn on or off automatically at specified times.
5.2 Smart Control (WiFi/Bluetooth)
The integrated WiFi and Bluetooth modules allow for convenient control via a smartphone app, Google Home, or Amazon Alexa.
- App Download: Download the official Gree+ app from the App Store (iOS) or Google Play Store (Android).
- Pairing: Follow the in-app instructions to connect your air conditioner via WiFi or Bluetooth.
- Remote Management: Control all functions, set schedules, and monitor the unit from anywhere.
- Voice Control: Integrate with Google Home or Amazon Alexa for hands-free operation.
6. Key Features
The Gree New Ari air conditioner is equipped with several advanced features for enhanced comfort and efficiency.

Image 6.1: Gree New Ari Air Conditioner Features Overview. This image highlights key features such as Inverter technology, R32 refrigerant, 5-year warranty, minimalist design, and energy efficiency ratings (A+++ for heating, A++ for cooling).

Image 6.2: Detailed Features of Gree New Ari Air Conditioner. This image provides a closer look at specific functions: I FEEL, 4-speed ventilation, X-FAN (anti-mold), Auto-Clean, Comfort Sleep, Turbo mode, integrated WiFi, and optional filters (Biological, Mite Clear, TIO-Deodorant, Composite Ion Silver).
- Inverter Technology: Provides precise temperature control, reduced energy consumption, and quieter operation.
- R32 Refrigerant: An environmentally friendly refrigerant with lower global warming potential.
- WiFi & Bluetooth Integration: Enables smart control via mobile app and voice assistants.
- Energy Class A+++: High energy efficiency for both cooling and heating, leading to lower operating costs.
- I FEEL Sensor: The remote control acts as a thermostat, sensing the temperature around you for personalized comfort.
- 4-Speed Ventilation: Allows adjustment of airflow to suit different preferences.
- X-FAN Function: Prevents mold growth by continuing to operate the fan for a short period after shutdown to dry the evaporator.
- Auto-Clean: A self-cleaning function that removes dust and bacteria from the evaporator, improving air quality and efficiency.
- Optional Filters: Supports various optional filters (Biological, Mite Clear, TIO-Deodorant, Composite Ion Silver) for enhanced air purification.
7. Maintenance
Regular maintenance ensures optimal performance and longevity of your air conditioner.
7.1 Air Filter Cleaning
Clean the air filters every two weeks or more frequently if the unit is used heavily or in dusty environments. Dirty filters reduce airflow and efficiency.
- Turn off the air conditioner and disconnect power.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Clean the filters with a vacuum cleaner or wash them with lukewarm water and a mild detergent.
- Allow filters to dry completely before reinstalling.
- Close the front panel and restore power.
7.2 Auto-Clean Function
Utilize the Auto-Clean function regularly to maintain the cleanliness of the evaporator coil and prevent mold and bacteria buildup.
7.3 Outdoor Unit Maintenance
Periodically check the outdoor unit for any obstructions (leaves, debris) and ensure the coils are clean. This should ideally be done by a qualified technician during annual servicing.
8. Troubleshooting
Before contacting customer support, refer to the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low | Check circuit breaker; Replace remote control batteries |
| Insufficient cooling/heating | Dirty air filters; Blocked outdoor unit; Doors/windows open; Incorrect mode/temperature setting | Clean air filters; Clear obstructions; Close openings; Adjust settings |
| Unusual noise | Loose parts; Unit not level; Fan obstruction | Contact technician; Ensure unit is level; Check for obstructions |
| WiFi connection issues | Router issues; Incorrect password; App not updated | Restart router; Re-enter password; Update app; Re-pair device |
If the problem persists after attempting these solutions, please contact qualified service personnel.
9. Specifications
Detailed technical specifications for the Gree New Ari 12000 BTU Inverter R32 Air Conditioner (Model GWH12AWBXB).

Image 9.1: Technical Specifications Table. This image presents a table detailing various technical specifications for the Gree New Ari air conditioner models, including cooling/heating capacity (BTU/h), EER/COP, SEER/SCOP, energy class, power consumption, dehumidification, fan speed, noise levels, power supply, refrigerant type (R32), and unit dimensions and weight.
| Specification | Value |
|---|---|
| Model Number | GWH12AWBXB |
| Cooling Capacity | 12000 BTU |
| Heating Feature | Yes |
| Refrigerant Type | R32 |
| Energy Efficiency (SEER) | 20 |
| BEE Star Rating | 5 Stars |
| Power Source | AC adapter |
| Form Factor | Mini-split |
| Product Dimensions | 33 x 73.2 x 55 cm (Indoor/Outdoor unit dimensions may vary) |
| Product Weight | 40.5 kg (Total weight, indoor/outdoor units combined) |
| Warranty Type | Limited |
10. Warranty and Support
10.1 Warranty Information
The Gree New Ari air conditioner comes with a limited warranty. For specific details regarding the warranty period and coverage, please refer to the warranty card included with your product or contact the seller.
As per product information, a 5-year warranty is indicated for the Newari series.
10.2 Returns Policy
Products are returnable up to 15 days from receipt or within 14 days, whichever occurs later, if you change your mind. For defective or damaged products, please consult the specific return policy of your retailer.
10.3 Customer Support
For technical assistance, installation queries, or warranty claims, please contact your authorized dealer or the customer support provided by GM TERMOIDRAULICA.IT IL TUO CLIMA IDEALE. Specialized customer assistance is available to help with any product-related issues.







