ASUS ExpertWiFi EBA63 AX3000 Dual-Band WiFi 6 PoE Access Point Instruction Manual

1. Introduction

The ASUS ExpertWiFi EBA63 is a Power over Ethernet (PoE) access point designed to provide fast, seamless, and secure networking for small-to-midsized businesses. This device supports WiFi 6 (802.11ax) and offers dual-band connectivity with speeds up to 3000 Mbps. It is scalable using AiMesh technology and includes features tailored for business network management, such as support for up to five SSIDs and VLANs. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your EBA63 access point.

2. Product Overview

Key Features:

• Seamless and Extendable Connections: Enjoy uninterrupted roaming with WiFi 6 speeds of up to 3000 Mbps, support for up to 100 active devices, and easy scalability with AiMesh.
• Secure and Segmented Networking: Easy WiFi network settings via Self-defined Networks, and enhanced business security with VLAN support, offering up to five SSIDs for device segregation and prioritization.
• Flexible Deployment with PoE: Supports both Power over Ethernet (PoE) connection and AC adapters for versatile installation.
• Accommodates Any Space: Supports ceiling and wall mounting to fit various business environments.
• Built for Safety and Reliability: Compliant with IEC 60601-1-2 standards, with the top half of the device made of UL94 5VB plastics flammability standard material for stable and reliable connection.

What's in the Box:

• ExpertWiFi EBA63 access point
• RJ-45 cable
• Power adapter and Wall-mount kit
• Warranty card
• Quick start guide

Figure 2.1: The ASUS ExpertWiFi EBA63 AX3000 Dual-Band WiFi 6 PoE Access Point.

3. Setup and Installation

3.1 Unboxing and Initial Setup

Upon opening the package, you will find the EBA63 access point, an RJ-45 cable, a power adapter, a wall-mount kit, a quick start guide, and a warranty card. Ensure all components are present.

3.2 Powering the Device

The EBA63 supports Power over Ethernet (PoE) and standard AC power. Choose the method that best suits your installation environment:

• PoE (Recommended): Connect an Ethernet cable from a PoE-enabled switch or injector to the PoE-IN port on the EBA63. This provides both power and data connectivity. Ensure your PoE source supports 802.3af/at standards.
• AC Adapter: Connect the provided AC power adapter to the DC IN port on the EBA63, then plug the adapter into a power outlet.

Figure 3.1: Rear view of the EBA63, highlighting the Security Lock, DC IN, PoE-IN port, and Reset Button.

3.3 Mounting Options

The EBA63 can be mounted on a wall or ceiling using the included wall-mount kit. Select a location that provides optimal WiFi coverage and is free from obstructions.

• Wall Mounting: Use the wall-mount holes on the back of the device and the provided screws/anchors to secure it to a wall.
• Ceiling Mounting: Attach the ceiling mount bracket to the device and then secure it to a ceiling grid or surface.

Figure 3.2: The EBA63 access point installed on a wall, demonstrating its discreet design.

4. Operating Instructions

4.1 Initial Configuration via ASUS ExpertWiFi App

The ASUS ExpertWiFi EBA63 is primarily configured using the ASUS ExpertWiFi mobile app. Download the app from your device's app store and follow the on-screen instructions for a guided setup.

• Network Creation: The app will guide you through creating your WiFi network name (SSID) and password.
• AiMesh Setup: If you are integrating the EBA63 into an existing ASUS AiMesh system, the app will facilitate adding it as an AiMesh node.

4.2 Self-Defined Networks and VLAN Support

The EBA63 allows for the creation of up to five SSIDs (Service Set Identifiers) and supports VLAN (Virtual Local Area Network) for network segmentation. This enables you to create separate networks for different user groups (e.g., employees, guests, IoT devices) and prioritize traffic as needed.

• Guest Network: Provide temporary or scheduled access for visitors without compromising your main network security.
• Employee Network: Set up access levels and bandwidth prioritization for staff.
• IoT Network: Isolate smart devices for enhanced security.

Figure 4.1: Screenshot of the ExpertWiFi app interface, illustrating options for creating customized, employee, and guest networks.

4.3 AiMesh Compatibility

The EBA63 is compatible with ASUS AiMesh products, allowing you to expand your network coverage seamlessly. When integrated into an AiMesh system, devices automatically switch to the strongest WiFi signal as you move around, ensuring stable connections.

Figure 4.2: Diagram illustrating how the EBA63 can extend a network when paired with an ExpertWiFi EBR63 AiMesh router.

5. Maintenance

To ensure optimal performance and security of your ASUS ExpertWiFi EBA63, regular maintenance is recommended:

• Firmware Updates: Regularly check for and install the latest firmware updates via the ASUS ExpertWiFi app or the web interface. Firmware updates often include performance improvements, security patches, and new features.
• Cleaning: Keep the device clean and free from dust. Use a soft, dry cloth to wipe the exterior. Ensure ventilation holes are not obstructed to prevent overheating.
• Placement: Periodically review the placement of your access point to ensure it still provides optimal coverage, especially if your environment changes (e.g., new furniture, office layout changes).

6. Troubleshooting

If you encounter issues with your EBA63 access point, try the following troubleshooting steps:

• No Internet Connection:
  • Check the Ethernet cable connection to the PoE-IN port.
  • Verify that your modem and main router are working correctly.
  • If using PoE, ensure the PoE switch/injector is powered on and functioning.
• Weak WiFi Signal or Dead Zones:
  • Relocate the EBA63 to a more central position or closer to areas with weak signals.
  • Ensure there are no major obstructions (e.g., thick walls, large metal objects) blocking the signal path.
  • If part of an AiMesh system, check the connection quality between nodes in the ExpertWiFi app.
• Device Not Connecting to WiFi:
  • Verify the WiFi network name (SSID) and password are correct.
  • Restart the client device (laptop, smartphone).
  • Restart the EBA63 access point.
• Configuration Issues (e.g., Wireless Backhaul vs. Ethernet Backhaul):
  • If the device defaults to wireless backhaul despite an Ethernet connection, access the ExpertWiFi app or web interface to manually set the backhaul priority to Ethernet.
  • Perform a factory reset if configuration becomes problematic. Use a paperclip to press and hold the Reset button for 5-10 seconds until the LED light flashes.

7. Specifications

8. Warranty and Support

Your ASUS ExpertWiFi EBA63 comes with a warranty. Please refer to the included warranty card for detailed terms and conditions. For technical support, product registration, or to download the latest drivers and firmware, please visit the official ASUS support website:

www.asus.com/support/

You may also find helpful video tutorials and FAQs on the support page.