Yale Assure Lock 2 Touch with Z-Wave User Manual

Introduction

The Yale Assure Lock 2 Touch with Z-Wave is a fingerprint smart lock designed to provide secure and convenient access to your home. This manual provides instructions for installation, operation, and maintenance of your smart lock. It offers multiple unlocking methods including fingerprint recognition, keypad entry, and a traditional physical key. The lock integrates with Z-Wave smart home systems, allowing for remote management and notifications.

Image: Yale Assure Lock 2 Touch Smart Lock, front view.

Key Features

• Fingerprint Unlock: Gain fast and secure access using your unique fingerprint.
• Enhanced Security: Features two-factor authentication, biometric verification, and fingerprint-resistant matte keypads.
• Z-Wave Compatibility: Seamlessly integrates with Z-Wave smart home systems such as Samsung SmartThings or Ring Alarm for expanded control.
• Auto-Lock Feature: Configurable automatic locking for peace of mind.
• Remote Access: Manage access, view activity, and lock/unlock remotely via a compatible Z-Wave smart home app.

Setup and Installation

Proper installation is crucial for the optimal performance and security of your Yale Assure Lock 2 Touch. Please follow the steps below carefully.

1. Door Compatibility Check

Before beginning installation, ensure your door meets the following specifications:

• Door Thickness: 1-3/8 inches to 2-1/4 inches (35mm to 57mm)
• Borehole: 2-1/8 inches or 1-1/2 inches (54mm or 38mm)
• Backset: 2-3/8 inches or 2-3/4 inches (60mm or 70mm)

Image: Door preparation diagram with required dimensions for installation.

2. Hardware Installation

Refer to the detailed installation guide included in your product packaging for step-by-step instructions on mounting the deadbolt and the interior and exterior lock components.

3. Z-Wave Module and Batteries

Insert the Z-Wave smart module into its dedicated slot within the interior assembly of the lock. Install the four (4) AA batteries into the battery compartment. Ensure correct polarity.

Image: Exterior keypad and interior module with Z-Wave module slot.

4. Lock Calibration

After physical installation, perform the lock calibration as instructed in the quick start guide to ensure the lock operates smoothly and correctly detects the door position.

Operating Instructions

1. Unlocking with Fingerprint

To unlock the door using your fingerprint, simply place your registered finger on the fingerprint sensor located on the exterior keypad. The lock will verify your fingerprint and unlock the deadbolt.

Image: Fingerprint sensor detail, highlighting fast and accurate recognition.

2. Unlocking with Keypad Entry

Activate the keypad by touching it. Enter your personalized 4-8 digit access code, then press the checkmark (✓) button to unlock the door.

3. Unlocking with Physical Key

In case of battery depletion or if preferred, you can use the provided physical key to manually unlock the deadbolt. Insert the key into the keyhole at the bottom of the exterior unit and turn it to unlock.

4. Auto-Lock Feature

The Auto-Lock feature automatically re-locks your door after a preset time (e.g., 30 seconds, 1 minute, 5 minutes) once it has been unlocked and closed. This feature can be configured via the Yale Access app or your connected Z-Wave system.

5. App Control (via Z-Wave)

Integrate your Yale Assure Lock 2 Touch with a compatible Z-Wave smart home system (e.g., Samsung SmartThings, Ring Alarm, Hubitat). This allows you to:

• Lock/Unlock the door remotely.
• Share temporary, scheduled, or permanent access codes with guests.
• View a history of lock activity.
• Receive real-time notifications about lock status.

Image: Remote access and control via a Z-Wave partner app.

Image: Sharing guest access with temporary, scheduled, or permanent codes.

Video: Keys are a thing of the past

Video: An official Yale video demonstrating the convenience of keyless entry with the Assure Lock 2 Touch.

Maintenance

1. Battery Replacement

The Yale Assure Lock 2 Touch uses four (4) AA batteries. When the battery indicator signals low power, replace all four batteries with new, high-quality alkaline AA batteries. Do not mix old and new batteries or different battery types.

2. Cleaning

Clean the lock's exterior with a soft, damp cloth. Avoid using abrasive cleaners, solvents, or chemical sprays, as these can damage the finish and electronic components.

3. Firmware Updates

Periodically check for and install firmware updates through your connected smart home system or the Yale Access app. Updates ensure optimal performance, security, and access to new features.

Troubleshooting

• Lock Not Responding: Check battery levels. Ensure the Z-Wave module is properly seated.
• Fingerprint Not Recognized: Ensure your finger is clean and dry. Re-register your fingerprint if issues persist.
• Keypad Not Lighting Up: Press any key to activate the keypad. Check battery levels.
• Z-Wave Connectivity Issues: Ensure your Z-Wave hub is within range and properly configured. Refer to your Z-Wave system's manual for troubleshooting connectivity.
• Physical Key Not Working: Ensure the key is fully inserted and turned correctly. Do not force the key.

For further assistance, consult the Yale support website or contact customer service.

Specifications

Warranty and Support

Warranty Information

The Yale Assure Lock 2 Touch typically includes a limited lifetime warranty on finishes and mechanical components, and a one-year warranty on electronics. For complete details regarding your product's warranty, please refer to the official Yale website or the warranty card included with your purchase.

Customer Support

For technical assistance, product registration, or to access additional resources such as FAQs and video tutorials, please visit the official Yale support website. You may also contact their customer service department directly for personalized support.