1. Introduction
Thank you for choosing the Billboard Native TWS Wireless Earbuds. These true wireless earbuds are designed to provide a unique sound experience, allowing you to enjoy your favorite audio without the constraints of cables. Featuring custom ear tips for a secure fit, IPX4 splash resistance, and a portable charging case, the Native earbuds are suitable for daily use, gaming, and active lifestyles.
This manual provides detailed instructions on how to set up, operate, maintain, and troubleshoot your earbuds to ensure optimal performance and longevity.
Image 1.1: Billboard Native TWS Wireless Earbuds and Charging Case.
2. What's in the Box
Please check the package contents to ensure all items are present:
- Billboard Native TWS Wireless Earbuds (Left and Right)
- Charging Case
- USB Type-C Charging Cable
- Multiple Sizes of Silicone Ear Tips
- User Manual (this document)
Image 2.1: Product packaging and included items.
3. Setup
3.1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and the charging case.
- Place the earbuds into the charging case. Ensure they are correctly seated in their respective slots (L for left, R for right).
- Connect the USB Type-C charging cable to the charging port on the case and the other end to a 5V/1A power source (e.g., a computer USB port or a wall adapter).
- The indicator lights on the case will show the charging status. Once fully charged, the lights will typically turn solid or turn off.
A full charge provides approximately 6 hours of usage for the earbuds, with the charging case offering additional charges.
Image 3.1: Top view of the charging case.
3.2. Pairing with a Bluetooth Device
The earbuds use Bluetooth 5.3 for a stable wireless connection up to 10 meters.
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by a flashing LED light on one or both earbuds.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for new devices.
- Select "Billboard Native TWS" from the list of available devices.
- Once connected, the LED indicator on the earbuds will stop flashing, and you will hear an audible confirmation.
The earbuds will automatically reconnect to the last paired device when taken out of the case, if Bluetooth is enabled on the device.
Image 3.2: Holding an earbud and the charging case.
3.3. Optimal Fit
Choosing the correct ear tip size is crucial for sound quality and comfort. Experiment with the included ear tips to find the best fit for your ears.
- Gently insert the earbud into your ear canal.
- Twist slightly to ensure a snug and comfortable seal.
- A good seal will provide better bass response and passive noise isolation.
Image 3.3: Proper earbud placement for optimal fit.
4. Operating the Earbuds
4.1. Touch Controls
The Billboard Native TWS earbuds feature intuitive touch controls for managing audio playback and calls. The exact functions may vary slightly, but common controls include:
- Single Tap: Play/Pause music, Answer/End call.
- Double Tap (Left/Right): Skip to previous/next track.
- Triple Tap: Activate voice assistant.
- Long Press: Reject call, activate Gaming Mode (refer to section 4.2).
Refer to the specific instructions included in your product packaging for precise touch control mapping.
Image 4.1: User enjoying audio with Billboard Native TWS earbuds.
4.2. Gaming Mode
The Native TWS earbuds include a dedicated Gaming Mode to reduce audio latency to as low as 55ms, providing a more synchronized audio-visual experience for gaming.
- Activating Gaming Mode: Typically, a long press on one of the earbuds (e.g., the right earbud) will toggle Gaming Mode on or off. You will hear an audible prompt confirming the mode change.
- Deactivating Gaming Mode: Repeat the same long press action to switch back to standard mode.
Note that while Gaming Mode reduces latency, it may slightly impact battery life or wireless range in some environments.
Image 4.2: Earbuds in use, highlighting gaming functionality.
5. Maintenance
5.1. Cleaning
Regular cleaning helps maintain sound quality and hygiene.
- Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
- For ear tips, remove them from the earbuds and clean with a mild soap solution if necessary, then rinse thoroughly and dry completely before reattaching.
- Use a cotton swab or a small, soft brush to gently clean the speaker mesh and charging contacts. Avoid using sharp objects.
5.2. Water Resistance (IPX4)
The Billboard Native TWS earbuds are rated IPX4, meaning they are resistant to splashing water from any direction. This makes them suitable for workouts and light rain.
- Do NOT submerge the earbuds in water.
- Do NOT expose them to pressurized water or high-velocity water, such as showering or swimming.
- If the earbuds get wet, wipe them dry immediately with a soft, clean cloth before placing them back in the charging case.
6. Troubleshooting
If you encounter issues with your Billboard Native TWS earbuds, try the following solutions:
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing or connecting. |
|
| No sound or low volume. |
|
| Intermittent connection or audio dropouts. |
|
| Earbuds not charging. |
|
| Touch controls are unresponsive or too sensitive. |
|
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Native TWS |
| Wireless Connection | Bluetooth 5.3 |
| Wireless Range | Up to 10 meters (33 feet) |
| Speaker Diameter | 8 mm |
| Frequency Range | 20 Hz - 20 kHz |
| Impedance | 32 Ohm |
| Sound Pressure (dBSPL) | 103 dB |
| Charging Input | USB Type-C (5 Vcc 1 A) |
| Earbud Battery Capacity | 40 mAh (each) |
| Case Battery Capacity | 300 mAh |
| Usage Time | Up to 6 hours (earbuds) |
| Microphone | Yes (with ENC function) |
| IP Protection | IPX4 (Splash Resistant) |
| Gaming Mode | Yes (Low Latency: 55 ms) |
| Compatible Devices | Mobile phones, Tablets, Laptops, Desktop computers, Game consoles |
8. Warranty and Support
8.1. Warranty Information
Billboard products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Billboard website. Keep your proof of purchase for warranty claims.
8.2. Customer Support
If you require further assistance or have questions not covered in this manual, please contact Billboard customer support through their official website or the contact information provided in your product packaging.
