Aruba AP-635 Tri Band 802.11ax Wireless Access Point

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of the Aruba AP-635 Tri Band 802.11ax Wireless Access Point. The AP-635 is designed for enterprise environments requiring high-capacity, secure, and resilient Wi-Fi 6E connectivity, leveraging the 6 GHz band for enhanced performance.

The Aruba AP-635 features ultra tri-band filtering and dual 2.5 Gbps Ethernet ports, ensuring robust connectivity and minimizing interference. It supports the 802.11ax standard, providing a maximum aggregate data rate of 3.9 Gbps across its tri-radio, 2x2:2 MIMO configuration in all three bands (2.4 GHz, 5 GHz, and 6 GHz).

Figure 1: Top-down view of the Aruba AP-635 Wireless Access Point, showing the Aruba logo and status indicator LEDs.

2. Key Features

• Wi-Fi 6E Connectivity: Utilizes the 6 GHz band for increased capacity, wider channels, and reduced interference, supporting up to 1200 MHz of spectrum.
• High Data Rates: Delivers 3.9 Gbps maximum aggregate data rates with tri-radio, 2x2:2 MIMO in all three bands.
• Ultra Tri-Band Filtering: Advanced filtering capabilities prevent interference between the 5 GHz and 6 GHz bands, maximizing spectrum utilization.
• Dual 2.5 Gbps Ethernet Ports: Provides high availability and hitless failover for both data and power, ensuring business continuity for critical applications.
• Power over Ethernet (PoE) Support: Electrical power is transmitted along with data through a single cable, simplifying installation.
• Data Encryption: Features robust data encryption to protect sensitive information from unauthorized access.
• Low Power Indoor (LPI) Device Class: Operates at lower power levels and does not require an Automated Frequency Coordination (AFC) service for 6 GHz band usage.
• Automatic Regulatory Updates: Designed to automatically update regulatory rules for 6E once approved and certified globally.

3. Setup and Installation

3.1 Package Contents

Before beginning installation, verify that all components are present:

• Aruba AP-635 Wireless Access Point
• Mounting Bracket (if included with specific SKU)
• Installation Guide (this document)
• (Note: Power adapter and Ethernet cables are typically sold separately or provided by your network installer.)

3.2 Physical Installation

The Aruba AP-635 is designed for indoor deployment. Consider the following for optimal performance:

1. Location Selection: Choose a central location free from obstructions (e.g., thick walls, metal objects) that could interfere with wireless signals. Avoid placing near sources of electromagnetic interference (e.g., microwave ovens, cordless phones).
2. Mounting: The AP-635 can be mounted on a ceiling tile rail or a solid surface (wall/ceiling) using the appropriate mounting bracket. Ensure the mounting surface can support the device's weight (approximately 2.87 pounds).
3. Cabling: Connect an Ethernet cable from your network switch (preferably PoE-enabled) to one of the 2.5 Gbps Ethernet ports on the AP-635. If not using PoE, connect a compatible power adapter (sold separately) to the DC power input.

3.3 Initial Power-Up and Configuration

Once physically installed and connected to power/network:

1. Power On: The AP will power on automatically when connected to a PoE source or a power adapter.
2. LED Indicators: Observe the LED indicators on the front of the AP. These LEDs provide status information for system, 2.4 GHz, 5 GHz, and 6 GHz radios. Refer to the LED status guide in the Troubleshooting section for details.
3. Network Integration: The AP-635 is typically managed by an Aruba controller or Aruba Central. Refer to your network management system's documentation for specific steps on discovering and provisioning the access point.
4. Basic Configuration: Initial configuration usually involves assigning an IP address, setting up SSIDs (Wi-Fi networks), and configuring security settings.

4. Operating Instructions

4.1 Connecting Devices

Once the AP-635 is configured and broadcasting Wi-Fi networks (SSIDs), client devices can connect:

• Discover Networks: On your client device (laptop, smartphone, tablet), scan for available Wi-Fi networks.
• Select SSID: Choose the appropriate SSID broadcasted by the AP-635.
• Enter Password: If the network is secured, enter the pre-shared key (PSK) or enterprise credentials.
• Connect: The device should now be connected to the wireless network. Wi-Fi 6E capable devices will automatically prioritize the 6 GHz band if available and configured.

4.2 Network Management

The Aruba AP-635 is designed for centralized management. Access its settings and monitor its performance through your Aruba network management platform (e.g., Aruba Central, Mobility Controller). This allows for:

• Monitoring client connections and traffic.
• Adjusting radio settings (channels, power).
• Implementing security policies and guest access.
• Performing firmware upgrades.
• Viewing system logs and alerts.

5. Maintenance

5.1 Firmware Updates

Regularly update the AP's firmware to ensure optimal performance, security, and access to new features. Firmware updates are typically managed through your Aruba network management system. Always follow the recommended update procedures provided by Aruba.

5.2 Cleaning

To maintain proper airflow and prevent overheating, periodically clean the exterior of the access point. Use a soft, dry, lint-free cloth. Do not use liquid cleaners or aerosol sprays directly on the device.

6. Troubleshooting

6.1 LED Status Indicators

The AP-635 features several LEDs that indicate its operational status:

6.2 Common Issues and Solutions

• No Power/AP Not Turning On:
  • Verify the Ethernet cable is securely connected and the PoE source is active.
  • If using a power adapter, ensure it is correctly plugged in and functional.
• Clients Cannot Connect to Wi-Fi:
  • Check if the SSIDs are being broadcasted.
  • Verify the Wi-Fi password/credentials are correct.
  • Ensure the radios (2.4GHz, 5GHz, 6GHz) are enabled via the management interface.
  • Check for IP address conflicts on the network.
• Slow Wi-Fi Performance:
  • Check for channel interference using a Wi-Fi analyzer. Adjust channels if necessary.
  • Ensure the AP is placed optimally, away from obstructions.
  • Verify network uplink speed and congestion.
  • Ensure client devices support Wi-Fi 6E for optimal 6 GHz performance.
• AP Not Visible in Management System:
  • Ensure the AP has network connectivity and can reach the controller/management platform.
  • Check firewall settings that might block communication.
  • Verify the AP's IP address and network configuration.

7. Specifications

8. Warranty and Support

8.1 Warranty Information

For detailed warranty information regarding your Aruba AP-635, please refer to the official Aruba warranty documentation provided at the time of purchase or visit the Aruba support website. Warranty terms typically cover manufacturing defects for a specified period.

8.2 Technical Support

For technical assistance, troubleshooting beyond this manual, or to report issues, please contact Aruba Technical Support. You can find contact information and additional resources on the official Aruba website:

• Aruba Support Portal: www.arubanetworks.com/support-services/
• Documentation: www.arubanetworks.com/techdocs/

Please have your product model (AP-635) and serial number ready when contacting support.